Case Management Coordinator

3 weeks ago

Remote, Canada Alberta Blue Cross Full time

Alberta Blue Cross® is an Alberta based organization dedicated to delivering exceptional customer experience and community leadership. We’re committed to providing the best health coverage to over 1.8 million members and take an active role in promoting wellness. We believe in what we do—and place trust in our employees to deliver our vision.

Working at Alberta Blue Cross® means having a career where you’ll be recognized for your contributions. We value diversity, encourage our employees to maintain a healthy work-life balance and provide opportunities for career growth.

**OVERVIEW**:
We are continuing to grow our team and are looking for additional Case Management Coordinators. Working under the direction and supervision of the Team Manager, Life & Disability Services, the Case Management Coordinator (CMC) is responsible for providing administrative and clerical support to the management team and all Case Managers in accordance with the required standards, policies, and procedures of the department.

**WHAT YOU WILL DO**:

- Prepares correspondence for employers, claimants, physicians and other treatment/care providers, lawyers, etc.
- Writes minutes of meetings and transcribes files notes, letters and medical consultant reports.
- Prepares vouchers for Weekly Indemnity, Long Term Disability and Life claims.
- Validates member and group eligibility information using different enrolment systems.
- Updates various databases for reporting purposes.
- Handles outgoing and incoming mail, faxes, files photocopying, and purchase orders for office supplies for the department.
- Assists in claims archiving and records storage.
- Assists with other administrative/clerical duties as required in the department.
- Assists in organizing and preparing necessary logistics for group meetings training/learning sessions and social events.

**WHAT YOU WILL HAVE**:

- Related post-secondary education.
- Must possess excellent knowledge and experience with Microsoft Word, Access, Excel, and PowerPoint.
- Keen attention to detail.
- Strong analytical skills.
- Must possess excellent verbal and written communication skills.
- Must demonstrate strong organizational skills.
- Must be able to work well under pressure and be able to assess priorities in a confident manner.
- Must be flexible, innovative and independent.
- Must work effectively with fellow employees and staff from other departments in a team focused atmosphere.
- Must demonstrate excellent interpersonal skills.
- Experience with database management is an advantage.

Alberta Blue Cross® is an inclusive employer committed to a workplace that reflects the diversity of the communities we serve. We empower and are advocates for our employees by welcoming, respecting and valuing their unique perspectives, backgrounds, and experiences.

We offer a competitive salary and benefits package and the opportunity to work in an innovative, high-energy team-focused environment. If you have the qualifications we are looking for, please apply.

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