Office Assistant

2 weeks ago


Calgary, Canada Symphonic Residential Systems Full time

**Job Summary**

**About the Company**

We are a friendly, respectful, loyal team, always keeping the client at the forefront of our minds. Quality of service is our claim to fame
- we do our part to ensure that every party is in the loop throughout the duration of our projects.

**Who You Are**:

- Background in client services.
- Proficient in Microsoft 365 and QuickBooks.
- Highly organized, detail-oriented, and process-driven.
- Flexible and able to balance work with personal commitments.
- Experience with alarm systems and alarm administration is an asset.

**Compensation & Schedule**:

- Pay range: $22-$30 per hour, based on experience.
- Flexible hours to accommodate parenting or other responsibilities.

**Responsibilities**:

- Alarm System Administration:_
- Audit alarm folders, update client documentation, and maintain keyholder and billing records.
- Assist technicians and customers with alarm services, keyholder changes, and monitoring certificates.
- Create and manage service spreadsheets for routine maintenance.
- Invoicing & Job Costing:_
- Create, review, and send invoices.
- Match vendor slips to invoices, update QuickBooks, and notify about discrepancies.
- Process job-cost items and SES/SRS project invoices.
- Scheduling & Coordination:_
- Manage technician schedules using Teamup and Trello.
- Coordinate vehicle maintenance and service calls.
- Oversee office maintenance, including supplies and cleanliness.
- Administrative Duties:_
- Process credit card payments, e-transfers, and cheques.
- Organize files, reconcile credit card purchases, and collect missing receipts.
- Answer phones, greet visitors, and assist with mail.
- Client Services:_
- Provide exceptional customer support, responding promptly to inquiries and concerns.
- Ensure client records are accurate and up-to-date in QuickBooks and other systems.
- Training & Support:_
- Assist Deb with bookkeeping, vendor inquiries, and document filing.
- Provide training for future bookkeeping tasks.
- Event & Meeting Preparation:_
- Tidy boardrooms, prepare catering, stock supplies, and test functionality.
- Support company events and post-function clean-up.
- Office Organization:_
- Organize cabinets, drawers, and workspace.
- Restock office supplies and toiletries.
- Oversee fire extinguisher checks and general upkeep.
- Service Coordination:_
- Track and schedule service calls, ensuring tasks are completed.
- Manage invoicing, collections, and recurring maintenance requests.
- Project Support:_
- Create labour summaries and transfer invoices.
- Maintain sample binders, project expenses, and document organization.
- Support with plans, quotes, and client information in QuickBooks.

**Key Traits for Success**:

- Exceptional organization and multitasking abilities.
- A friendly, helpful attitude with a passion for detail and efficiency.
- Strong communication skills with clients and team members.

If you’re looking for a stable role with flexible hours and the opportunity to make a meaningful impact every day, we’d love to hear from you

**Job Types**: Full-time, Permanent

Pay: $22.00-$30.00 per hour

Expected hours: No more than 40 per week

**Benefits**:

- Dental care
- Flexible schedule
- Life insurance
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- Secondary School (required)

**Experience**:

- Office: 1 year (required)

Work Location: In person


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