Technical Program Manager

6 days ago

Mississauga, Canada opentext Full time

**OPENTEXT - THE INFORMATION COMPANY**

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

**The Opportunity**
The Technical Program Manager is responsible for the delivery of operational and strategic projects and system-wide initiatives to enable, advance, and scale OpenText’s Cloud business and operations. This role is for a technical program management leader who can define, implement, oversee, and optimize scalable processes to streamline delivery and deliver positive outcomes for initiatives that require cross-functional team alignment across OpenText.
OpenText is looking for a Technical Program Manager with large-scale Cloud/SaaS project expertise. The Technical Program Manager is responsible for managing concurrent programs/projects. They are also responsible for the timely delivery of quality project outputs while performing appropriate scope management. The role will manage the overall timeline for the project, manage issues, and risks, and communicate project status to project sponsors and upper management. The Technical Program Manager has strong leadership, excellent communication, and “hands-on” program/project management skills, as well as proficiency in motivating and leading others through vision, strategic positioning, and leadership characteristics

**You Are Great At**
- Is Accountable for successfully launching new and existing, key OpenText Cloud initiatives/programs/projects (e.g., expanding and scaling the OT Cloud footprint, including new capabilities and certifications, launching new Cloud-ready service offerings, etc.) and data center moves/consolidations. Helps team achieve program/project goals while partnering with Cloud Operations Product Managers on overall business objectives
- Develop detailed work plans, project schedules, project estimates, resource plans, dependency tracking, and status reports to stakeholders and senior leadership
- Interfacing with peers in other teams as well as their leaders, including Engineering, Cloud Operations, Product Management, Professional Services, and Customer Support
- Recommends/takes action to direct the analysis of and communication of problems and blockers
- Provides visibility to team impediments/risks and helps eliminate them

**What it Takes**
- 10+ years of IT or Software industry experience in a global, high-tech environment, with at least 5 years in a technical program management position
- Proven track record of successful project/program management of complex, cross-functional, large implementations
- 5+ years of experience as a software developer
- Results and solutions-oriented, program/project management of several concurrent projects for enterprise software and technology industries
- Passionate about winning in the Cloud business/industry. Experience with Cloud-based SaaS products and infrastructure
- Ability to work across multiple silos within the organization and lead cross functional teams to successful outcomes, including an ability to address complex situations into actionable plans
- Strong ability to interpret data quickly and communicate to executive/business sponsors
- Experience with JIRA, Confluence, and PM Tools
- Excellent communication and people skills
- Flexible and adaptable to time-sensitive situations and working in a high-pressure environment
- Strong business acumen and proficiency in budget planning, financial, and resource management.
- Accustomed to working in a global environment involving multiple development sites in various time zones.

Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office. Accommodations may be available for specific roles.

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