Installation Coordinator

3 months ago

Longueuil, Canada Access Signs Inc Full time

**Job Summary**:
**Key Responsibilities**:
**Installation Scheduling**:

- Coordinate and schedule installation projects based on client requirements, team availability, and project timelines.
- Communicate installation schedules and updates to installation teams, clients, and internal project managers.
- Manage project timelines, ensuring all necessary materials, tools, and permits are available prior to installation.
- Act as the main point of contact between the installation team and the client for scheduling and project status updates.

**Job Title: Installation Coordinator**

**Location**: [Insert Location]
**Department**: Operations
**Reports To**: Director of Operations/General Manager

**Job Summary**:
**Key Responsibilities:Installation Scheduling**:

- Coordinate and schedule installation projects based on client requirements, team availability, and project timelines.
- Communicate installation schedules and updates to installation teams, clients, and internal project managers.
- Manage project timelines, ensuring all necessary materials, tools, and permits are available prior to installation.
- Act as the main point of contact between the installation team and the client for scheduling and project status updates.

**Service Scheduling**:

- Schedule service and maintenance calls for completed installations, ensuring timely and efficient service.
- Track and follow up on service requests, ensuring that any issues are resolved promptly.
- Keep clients informed of service timelines and work closely with installation teams to minimize downtime.

**Truck Maintenance Coordination**:

- Oversee the maintenance schedules for company vehicles, ensuring regular servicing, repairs, and inspections.
- Coordinate with external vendors for vehicle repairs and maintenance.
- Maintain detailed records of vehicle maintenance, including routine service, inspections, and repairs.
- Ensure all company vehicles meet safety and regulatory compliance standards, such as inspections and registration renewals.

**Team Support & Communication**:

- Collaborate with installation teams to address any on-site challenges or scheduling conflicts.
- Support the Director of Operations and project managers by providing updates on installation and service scheduling.
- Proactively communicate with clients to confirm installation and service appointments, and address any client concerns.

**Documentation and Reporting**:

- Maintain accurate records of installation and service schedules, vehicle maintenance logs, and project timelines.
- Provide regular reports to management on installation timelines, project completion rates, service efficiency, and vehicle maintenance status.

**Qualifications**:

- High school diploma or equivalent required; additional education in business administration or project management is a plus.
- 2+ years of experience in project coordination, logistics, or related roles.
- Experience in the signage industry or construction is preferred.
- Strong organizational and multitasking abilities with attention to detail.
- Excellent verbal and written communication skills.
- Proficiency in scheduling software and tools, such as Microsoft Project, Asana, or custom scheduling software.
- Knowledge of vehicle maintenance scheduling and compliance is a plus.
- Ability to work independently and prioritize tasks in a fast-paced environment.

**Résumé du Poste**:
**Responsabilités Principales :Planification des Installations**:

- Coordonner et planifier les projets d'installation en fonction des besoins des clients, de la disponibilité des équipes, et des délais des projets.
- Communiquer les plannings d'installation et les mises à jour aux équipes d'installation, aux clients, et aux chefs de projets internes.
- Gérer les délais des projets en veillant à ce que tous les matériaux, outils, et permis nécessaires soient disponibles avant l'installation.
- Agir comme principal point de contact entre l'équipe d'installation et le client pour la planification et les mises à jour du statut des projets.

**Planification du Service**:

- Planifier les appels de service et de maintenance pour les installations terminées, en garantissant un service rapide et efficace.
- Suivre et gérer les demandes de service pour garantir une résolution rapide des problèmes.
- Tenir les clients informés des délais de service et collaborer avec les équipes d'installation pour minimiser les interruptions.

**Coordination de l'Entretien des Véhicules**:

- Superviser les calendriers d'entretien des véhicules de l'entreprise, en s'assurant que les révisions, réparations, et inspections sont effectuées régulièrement.
- Coordonner avec des prestataires externes pour la réparation et l'entretien des véhicules.
- Maintenir des registres détaillés de l'entretien des véhicules, y compris les services de routine, les inspections et les réparations.
- Veiller à ce que tous les véhicules de l'entreprise soient conformes

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