Administrator, Training

3 days ago

Richmond, Canada Paladin Airport Security Services Full time

Administrator, Training & Onboarding

Reporting to the Training and Development Manager, the** Administrator, Training and Onboarding** is the central point of contact for the Training department. This role will assume responsibility for training and training records compliance in line with client expectations. The Administrator, Training & Onboarding will also be responsible for planning and coordinating training, allocating training resources as required, assisting with the development of training programs as required, providing administrative support, and acting as a liaison between CATSA and the Aviation division.

**Responsibilities**
- Collaborate with Scheduling Coordinators to schedule training sessions and activities using Paladin's Employee Resource Planning (ERP) software
- Coordinate with Scheduling Coordinators to input training schedules into Paladin's ERP software.
- Program Compliance Codes into the ERP for individuals completing training, ensuring accurate and up-to-date records.
- Responsible for Administrative tracking of all Internal and External Training as well as database Management
- Assign Compliance Codes to Employee Master Files in WinTEAM, specifying training duration and recertification requirements.
- Collaborate with Paladin's Scheduling Division to plan future RLP and One-Hour Non-Screening Time for Screening Personnel.
- Work with Operations to release Screening Personnel at optimal times for training during low passenger volume periods.
- Work closely with Paladin's Trainers and Screening Contractor Training Representatives (SCTR) to oversee training sessions.
- Program training and certification durations in WinTEAM to determine when recertification is required according
- to the Recurrent Learning Program. Receive, track, and create Performance Events Report (PER) files; Tracking and verifying all hours related to the PER; Send the PERs for closure
- Schedule and coordinate all CATSA/PASS Training for the Pacific Region (including travel, hotel and Per Diem requests)
- Grade all training activities for YVR and maintain data integrity in LMS including RAIC expiry, CATSA medicals, Creating new LMS profiles
- Track all leaves over 30 days for Screening Officers and send activation and inactivation requests to CATSA, coordinate with internal departments to facilitate the return of Screening Officers from leave
- Develop new tracking programs/processes as required for all training initiatives
- Collect data and create graphs and/or pivot tables to provide meaningful reports to the Training and Performance Manager
- Track and monitor all training including but not limited to SOF, CATSA+, and PERs to ensure timely completion within the given timeline, and send extension requests to the Manager as required
- Maintaining all Payroll, Health and Safety, On-boarding and Capacity processes
- Ad hoc duties or projects as assigned by the Training & Development Manager

**Requirements**:

- Post secondary education in Adult Learning, Communications, Business Management, Human Resources or related field
- Minimum of 1-2 years of Training and Development experience
- Proficiency in Microsoft Office
- Excellent written, verbal and communication skills
- Demonstrated experience in adult learning and training delivery
- Ability to coach, correct and mentor Screening Officers
- Ability to work with others in a team environment and independently
- Strong attention to detail and quality with the ability to meet competing deadlines
- Flexible to work within a 24/7 operation in which schedules could change as per training requirements and operation
- Ability to acquire Transportation Security Clearance (TSC)
- Fluency in French would be considered an asset
- Aviation-related experience including working with various stakeholders within the aviation industry
- Experience with Online Learning Management Systems (LMS)

**Salary: $55,000**

Paladin Airport Security Services Ltd. (“PASS”) has been awarded the Airport Screening Services contract for both CATSA’s Pacific Region and Prairies Region, commencing April 1, 2024.

The Paladin Difference starts with our team. We are committed to being Curious, Accountable, Respectful, and Exceptional and making the World a Safer and Friendlier Place because we CARE. If this sounds like a team you’d like to join, we want to meet you

Paladin Airport Security Services Ltd. (“PASS”) has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Airport Security Services Ltd. (“PASS”). is committed to providing accommodation for people with disabilities through the interview process and while employed. If you require accommodation during the interview process, please let us know and we will work with you to meet your needs.

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