Front Desk Agent
6 months ago
Qualifications:
- Excellent computer skills including MS Word, Excel and hotel operating systems
- Strong communication skills in English, verbal and written. Additional languages are an asset
- Diploma or degree in hospitality is an asset, but not required
- Must be able to implement and maintain Best Western standards, policies and procedures
- Walking and standing for long periods of time is required
- General knowledge of the city, attractions and hotel facilities
- Ability to keep guest information secure
- Must be willing to work alone
- Being ok with animals as we are a pet friendly hotel
- We are a 24/7 front desk, so weekends, holidays and evenings will be required
**Duties**:
- Answer guest inquiries in person and via phone
- Answer phone calls and direct as necessary
- Implement Best Western policies and procedures
- Check-in and out guests
- Assist guests with any requests or information
- Ability to assist guests with luggage when bellperson not on duty
- Assist guests with making reservations
**Job Type**: Seasonal
Contract length: 4 months
Pay: From $18.00 per hour
**Benefits**:
- Discounted or free food
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Weekends as needed
Supplemental pay types:
- Commission pay
- Tips
Application question(s):
- Do you live in the lower mainland? Unfortunately, we are not willing to relocate for this position.
Work Location: In person
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