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Damage Appraiser

4 months ago

Toronto, Canada Fix Auto Scarborough Town Centre Full time

We are looking for an enthusiastic, detail-oriented individual whos looking to grow within the auto body industry.

We have a great opportunity at our intake center located in downtown Toronto.

As an " Customer Service Appraiser"**, **you will be the face of our company, providing exceptional customer service and be responsible to manage and maintain all files through the intake center.

**A day in the Life of an Estimator**
- Review insurance assignment, repair orders and estimates for repair cost and plan work to be performed.
- Utilize a repair vs. replace philosophy when writing all estimates.
- Help Intake vehicles, and create estimates that adheres to TD insurance/CRE standards.
- Create repair estimates for clients according to CRE and insurance company.
- Take required photos of damages as per CRE Best Practices.
- Actively seek value-add sales opportunities when inspecting the vehicle.
- Uploading and updating files for, our insurance partners timely and accurately.
- Provide exceptional follow-up and service.
- Monitor vehicle production in collaboration with production and parts manager to ensure timely delivery.
- Review completed repair to be sure all operations are complete to CRE standards.

**Requirements**:

- At least 1-2 years of collision repair experience in estimating and customer service
- Experience in and competence with estimating systems (Ultramate, Mitchell Cloud Estimating & Connect and BMS (Mitchell RepairCenter)
- Possess a valid drivers' license

**Collision Repair Experts** is operated collaboratively by Fix Auto and TD Insurance. Fix Auto is part of the Fix Network, one of the world’s largest automotive aftermarket services providers. Celebrating more than 27 years of excellence, each Fix Auto centre is owned and operated locally offering hassle-free care and services that return vehicles to their pre-collision luster and performance. With over 285 locations in Canada and 675 points of service worldwide, Fix Auto is the premier global body shop network.

**Job Types**: Full-time, Permanent

**Salary**: $40,000.00-$55,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Experience**:

- Auto estimating: 1 year (required)
- Customer service: 1 year (preferred)

Work Location: In person