Appraiser / Estimator

5 months ago

Toronto, Canada CSN Collision Centres Full time

In 1970, CSN Brimell started out as a 1000 sq ft. collision repair centre located in Scarborough, ON. Today, CSN Brimell is an 18,000 sq ft. state of art facility and has been recognized in the collision industry for its forward thinking and production processes. CSN Brimell has several Original Manufacturer certifications and is a "preferred" collision repair shop for most major insurance companies.

The role of the Estimator/Appraiser is to provide a detailed estimate to repair a vehicle post collision. The estimator is responsible to many stakeholders. The estimator must have a professional demeanor to work with customers, insurers, vendors, and other team members of the repair facility. The estimator must instill confidence in the customer and proved clear expectations. The estimator must understand the effect of collision to a vehicle and highlight damages. The detailed estimate must include factory researched repair specifications and adhere to shop policies and insurer guidelines where applicable.

**Primary Objectives of the role**
- Set reasonable expectations for the customer, and educate them on the repair process
- Have thorough understanding of estimating software, required to process estimates.
- Locating assignments from insurer and understanding the requirements. Understanding terms on assignment - LOU-Loss of use, WP- With prejudice, 43endorsement, betterment, deductible.
- Gather additional information that may be required from the insured.
- View vehicle with customer to highlight accident related damage, and previous damage non claim related.
- Photograph vehicle damages as per shop policy and insurer requirement. Ensuring photos are high quality.
- Determine if a vehicle is drivable or non-drivable
- Determine is a vehicle requires disassembly for an accurate estimate.
- Write detailed estimates that captures all claim related damage, and research repair to ensure OEM standards and procedures are followed.
- Control costs for the insurer, by selecting repair first where possible and safe, then effectively source parts according to guidelines and shop policies. Quoting sublets.
- DATA- Ensure proper dates are inputted in the estimating systems
- real time dates.
- Ensure correct rate profiles are being selected.
- Communication - ensure the claim and important details are communicated to the insurer and customer. For example when a vehicle is scheduled, or any delays.
- Parts
- ensure you are selecting the appropriate part for the repair, and confirm model/trim level, price and availability.
- Schedule sublets.
- Ensure all invoices (parts, sublet, rental towing) are added to the file as per insurer guidelines. Also, management system for ease of tracking.
- Keep estimate accurate throughout the repair process with supplement, part price changes, and any additional communications to insurer required.
- Upload and monitor claims for approval.
- Sell customer pay/ third party pay estimates Goal keep a batting average at 80% or higher.
- Send final supplement/final bills to insurer for approval Goal 48 hours post-delivery where possible.
- Ensure final authorization is noted in management system, and final amounts match - for proper closing of file in management system.
- Quality Control, ensure final product is ready for delivery to customer.
- Deliver vehicle to customer, explain repair where required.
- Inspect vehicles throughout the repair process for quality control to ensure the entire repair is completed to client, Insurance and OEM standards.

**Requirements**:
**Qualifications, Experience and other requirements**:

- Utilize Mitchell Connect and Audatex software. Any other software, please add all that may be applicable.
- At least 3 to 5 years of experience working as a Collision Estimator
- At least 3-5 years' experience with Mitchell Connect and Audatex at a proficiency level.
- Valid Driver's License
- Knowledgeable and be up to date in various Insurance "DRP" practices/guidelines.
- I-CAR training would be an asset.

**Personal Attributes**:

- **Organizational skills/Time Management**: Strong planning and organizational skills, with an ability to meet multiple deadlines simultaneously.
- **Communication style**: Tactful, clear, and empathetic communicator with excellent verbal and written communication skills in English with the ability to communicate and interact effectively with co-workers.
- **Problem solving**: Has a critical thinking approach to problem solve and is a forward thinker.
- **Flexible Thinking**: Considers problems from all new perspectives and can expand on the thinking or solutions proposed by others. Adapts to new ideas and initiatives relevant to own area of work.
- **Independent**: Works well in a fast-paced environment, self-motivated, and works independently without close supervision
- **Customer centric**: Follows-up with customers during and after the delivery of services to ensure that their needs have been met. Keeps clients up-to-date on the pro

  • Appraiser

    2 months ago

    Toronto, Canada Evaluate appraisal Full time

    **Overview** We are seeking a meticulous and detail-oriented Appraiser to join our team. As an Appraiser, you will be responsible for assessing the value of insurance losses (floods & fires), ensuring accuracy and compliance with industry standards. **Responsibilities**: - Conduct property inspections to gather relevant data for loss quantification. -...

  • Property Appraiser

    5 months ago

    Toronto, Canada CUSHMAN & WAKEFIELD ULC Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Appraise value of property and buildings - Collect and analyze financial records of a business, such as financial statements, budgets, projections and sales data - Appraise value of industrial and commercial machinery and equipment - Appraise value of personal and household...

  • Property Appraiser

    5 months ago

    Toronto, Canada Northbridge Financial Corporation Full time

    **What it’s like to be a Northbridge Property Appraiser** As a Property Appraiser you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. Our Property Appraiser is responsible for reviewing and estimating the value of any assigned damage claims in an efficient and timely...

  • Desk Appraiser

    5 months ago

    Toronto, Canada TD Bank Full time

    **Desk Appraiser**: - 414145BR **Job Category - Primary** - Insurance **Work Location** - 50 Boulevard Cremazie West, TD Centre - TD Tower - 66 Wellington Street West Insurance **Employment Type** - Regular **City** - Montreal, Toronto **Time Type** - Full Time **Province/State** - Ontario, Quebec **Hours** - 35 **Workplace Model** - Hybrid **Pay...

  • Contents Appraiser

    3 weeks ago

    Toronto, Ontario, Canada J.S. Held Full time

    Job SummaryThis role is responsible for providing dedicated support to J.S. Held's Building Consulting Contents Division. As a Contents Specialist, you will be assessing content damages and providing valuations related to the property insurance field. This is a challenging and rewarding role for an ambitious individual, involving traveling to post-loss...

  • Autobody Damage Appraiser Junior Estimator

    5 months ago

    Toronto, Canada Maaco Collision Repair - Etobicoke Full time

    Autobody Appraiser Junior Estimator Maaco Collision Repair and Auto Painting - Etobicoke Do you currently work in an autobody shop? **REQUIREMENTS**: DRP Shop Experience. Insurance Relations. Progi Experience. Audatex / Qapter Experience. Are you a highly driven individual who relishes a challenge? Maaco offers a unique environment that fosters...

  • Autobody Damage Appraiser Junior Estimator

    5 months ago

    Toronto, Canada Maaco Collision Repair - Etobicoke Full time

    Autobody Appraiser Junior Estimator Maaco Collision Repair and Auto Painting - Etobicoke Do you currently work in an autobody shop? **REQUIREMENTS**: DRP Shop Experience. Insurance Relations. Progi Experience. Audatex / Qapter Experience. Are you a highly driven individual who relishes a challenge? Maaco offers a unique environment that fosters...

  • Autobody Damage Appraiser Junior Estimator

    5 months ago

    Toronto, Canada Maaco Collision Repair - Etobicoke Full time

    Autobody Appraiser Junior Estimator Maaco Collision Repair and Auto Painting - Etobicoke Do you currently work in an autobody shop? **REQUIREMENTS**: DRP Shop Experience. Insurance Relations. Progi Experience. Audatex / Qapter Experience. Are you a highly driven individual who relishes a challenge? Maaco offers a unique environment that fosters...

  • Property Claims Appraiser, Major Loss

    2 weeks ago

    Toronto, Ontario, Canada Intact Full time

    We're looking for a Property Claims Appraiser, Major Loss, to join our team. Territory: Toronto West and surrounding area. This role is responsible for inspecting large loss sites, producing restoration, repair or replacement cost estimates, and auditing estimates to ensure compliance with standards and policies.This role requires analytical skills,...

  • Property Claims Appraiser, Major Loss Specialist

    3 weeks ago

    Toronto, Ontario, Canada Intact Financial Corporation Full time

    At Intact Financial Corporation, we're looking for a skilled Property Claims Appraiser, Major Loss to join our team. As a key member of our team, you'll be responsible for inspecting large loss sites to produce restoration, repair or replacement cost estimates for buildings with major damage.You'll use your analytical skills to manage the appraisal process...

  • Property Claims Appraiser, Major Loss Specialist

    2 weeks ago

    Toronto, Ontario, Canada Intact Full time

    We're looking for a skilled Property Claims Appraiser, Major Loss to join our team at Intact. This role involves inspecting large loss sites to produce restoration, repair or replacement cost estimates for buildings with major damage.As a Property Claims Appraiser, Major Loss, you will use your analytical skills to manage the appraisal process for large...

  • Property Claims Appraiser, Major Loss Specialist

    2 weeks ago

    Toronto, Ontario, Canada Intact Full time

    We're looking for a skilled Property Claims Appraiser, Major Loss to join our team at Intact. This role involves inspecting large loss sites to produce restoration, repair or replacement cost estimates for buildings with major damage.As a Property Claims Appraiser, Major Loss, you will use your analytical skills to manage the appraisal process for large...

  • Claims Appraiser, Commercial Auto

    1 month ago

    Toronto, Ontario, Canada Northbridge Financial Corporation Full time

    Be a Part of a Dynamic TeamAs a Claims Appraiser at Northbridge Financial Corporation, you will be part of a collaborative and tight-knit team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind.Key Responsibilities:Review and assess the value of vehicles through photo-based estimatingInvestigate, evaluate,...

  • Claims Appraiser, Commercial Auto

    1 month ago

    Toronto, Ontario, Canada Northbridge Financial Corporation Full time

    Be a Part of a Dynamic TeamAs a Claims Appraiser at Northbridge Financial Corporation, you will be part of a collaborative and tight-knit team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind.Key Responsibilities:Review and assess the value of vehicles through photo-based estimatingInvestigate, evaluate,...

  • Senior Auto Damage Appraiser

    1 month ago

    Toronto, Ontario, Canada Aviva Full time

    At Aviva, we're committed to delivering exceptional customer service while controlling indemnity spend and expenses. We're seeking a Senior Auto Damage Appraiser to join our team in the Ontario GTA region.Key Responsibilities:Utilize automated estimating systems to prepare accurate and competitive auto repair estimates.Negotiate with repair facilities to...

  • Senior Auto Damage Appraiser

    1 month ago

    Toronto, Ontario, Canada Aviva Full time

    At Aviva, we're committed to delivering exceptional customer service while controlling indemnity spend and expenses. We're seeking a Senior Auto Damage Appraiser to join our team in the Ontario GTA region.Key Responsibilities:Utilize automated estimating systems to prepare accurate and competitive auto repair estimates.Negotiate with repair facilities to...

  • Claims Appraiser, Commercial Auto

    5 months ago

    Toronto, Canada Northbridge Financial Corporation Full time

    **What it’s like to be a Northbridge Claims Appraiser**: As a Claims Appraiser you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. Our Appraisers are responsible for reviewing and assessing the value of vehicles through photo-based estimating. They have strong attention to...

  • Damage Appraiser

    5 months ago

    Toronto, Canada Fix Auto Scarborough Town Centre Full time

    We are looking for an enthusiastic, detail-oriented individual whos looking to grow within the auto body industry. We have a great opportunity at our intake center located in downtown Toronto. As an " Customer Service Appraiser"**, **you will be the face of our company, providing exceptional customer service and be responsible to manage and maintain all...

  • Senior Auto Damage Appraiser

    2 weeks ago

    Toronto, Ontario, Canada Aviva Full time

    At Aviva, we're looking for a skilled Senior Auto Damage Appraiser to join our team in the Ontario GTA region. As a key member of our team, you'll be responsible for assessing motor vehicle repair costs and assisting in the adjustment and settlement of automobile physical damage claims.Key responsibilities include:Utilizing automated estimating systems to...

  • Senior Auto Damage Appraiser

    1 month ago

    Toronto, Ontario, Canada Aviva Full time

    At Aviva, we're committed to delivering exceptional customer service while controlling indemnity spend and expenses. We're seeking a skilled Senior Auto Damage Appraiser to join our team in the Ontario GTA region.Key Responsibilities:Utilize advanced estimating systems to prepare accurate and competitive auto repair estimates, communicating repair estimate...