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Applications Consultant

3 months ago

Toronto, Canada Wunderman Thompson MAP Full time

JAN 22, 2024

**Who is VML MAP**

VML MAP is a distinctive organization, dedicated to delivering high-impact digital marketing experiences that enrich and evolve brand-consumer relationships. A significant portion of our work occurs on our proprietary automation platform, used daily by thousands of global users. With the expertise of a consultancy and the creativity of an agency, we collaborate with some of the world’s most admired brands in sports, fashion, consumer goods, retail, travel & hospitality, pharmaceuticals, and finance.

At VML MAP, we are always making room for more. We are 800+ technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 40+ nationalities who collaborate closely to help our clients inspire and engage consumers on five continents.

**What Will Your Day Look Like?**
- Collaborate with developers and product managers to configure and operate a set of internal automation products.
- Take part in doing configuration tasks based on support requests from clients.
- Configure client business rules and automation, and product features based on specifications and design.
- Test configuration and newly developed feature.
- Identify optimization possibilities and support on new products.
- Actively follow up with different clients based on the solution rollout map to identify upgrades or new solutions that need to be put in place.

**Who Are You Going to Work With?**

At VML MAP, you will join a group of proficient colleagues who are always ready to help. We take pride in our multicultural environment and maintain a relaxed yet dynamic atmosphere where we not only work together but also know how to enjoy our time.

**What Do You Bring to the Table?**
- Proactive and detail-oriented, with an ability to adapt to new software
- Experience working with (or knowledge of) Javascript, SQL and XML.
- Strong technical skills with experience in configuring and operating a set of products.
- Knowledge and/or experience in marketing platforms such as Adobe Campaign, Salesforce Marketing Cloud, or Braze is a strong asset.
- Ability to work in a multi-functional team, collaborate with internal operational teams and other product teams across different time zones and offices.
- Knowledge of software development lifecycle and Agile methodologies.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.

For more information, please visit our website, and follow us on our social channels via Instagram and LinkedIn.