Academic Support Associate, Office of Associate

2 weeks ago

Hamilton, Canada McMaster University Full time

**Schedule**
Monday - Friday, 8:30 am - 4:30 pm

**Education Level**
Bachelor's Degree

**Career Level**
Minimum of 2 years of relevant experience

With over 8,000 undergraduate students and 215 faculty members, the Faculty of Science is an integral part of McMaster University. The Faculty offers a wide range of upper-level programs, stemming from seven Level 1 programs. The **Office of the Associate Dean (Academic)** is committed to providing excellent service to prospective and current students, staff and faculty members. This role will often be the first point of contact of the Associate Dean (Academic) Office to inform and educate students with accurate and concise academic information. The **Academic Support Associate** also contributes to ensuring the recruitment and retention of the most qualified and suitable student body.

**Job Summary**:
**Purpose and Key Functions**:

- Effectively discern appropriate action to be taken to address less complex and moderately complex student inquiries including resolving issue, forwarding to an Academic Advisor or Departmental representative.
- Deal sensitively, responsibly, and calmly with students who present with serious medical, social, and psychological issues, and refer to appropriate care.
- Identify and analyze problems and requests and prepare recommendations for review and approval.
- Collect, analyze, assess, and summarize information relevant to the decision-making process and develop recommendations for final approval and implementation.
- Ensure that students understand that all course and program selections adhere to established academic, requisite, and graduation requirements for their registered or intended program.
- Advise registered students of program options and requirements which requires maintaining knowledge of course and program curriculum.
- Assist with the assessment of admission decisions for applicants to University programs based on established requirements, requisites, University guidelines, and enrolment numbers.
- Provide guidance and information to students regarding appropriate procedures and policies for the submission of Petitions for Special Consideration, Senate Student Appeals, and other processes.
- Develop customized strategies for less complex and moderately complex issues to assist students who are not academically eligible to continue in their program.
- Conduct formal reviews and evaluations of students' academic records to ensure eligibility to continue and to graduate from a program.
- Create, modify, and maintain accurate master and customized advisement reports to reflect current and past degree requirements.
- Assist in the process to ensure accuracy of eligible graduates for each convocation.
- Review, assess, and make judgement decisions regarding requests for the accommodation for missed academic work.
- Assess the legitimacy of claims for additional transfer credits made by applicants from a wide range of national and international educational institutions.
- Liaise with faculty and staff to advocate on behalf of students.
- Participate in the Faculty Recruitment plan by representing the faculty at various events including, but not limited to, information sessions and fairs.
- Act as a resource to Chairs, Associate Chairs and faculty members on all matters related to undergraduate education, students, and issues where precedents and best practices are relevant.
- Assess student priority for limited registration in courses and provide suitable alternatives if degree requirements cannot be met because of lack of availability.
- In consultation with Academic Advisors and Assistant Dean, make decisions to provide students with access to courses and programs and complete necessary follow-up using various in-house and web-based computer systems and tools.
- Coordinate grade submissions, authorize grade changes, and maintain accurate records for Faculty-based courses.
- Write a variety of documents including, but not limited to, correspondence, meeting minutes, forms, professional accreditation certification, certifications letters, and guidelines.
- Prepare various standardized reports as required.
- Respond to inquiries regarding programs, admissions, course selection, registration, and correspond with faculty and other University departments regarding curriculum requirements.
- Refer students to appropriate resources, information, and services across the University.
- Provide information for the development of recruitment publications.
- Scrutinize documents such as the University Calendar for changes.
- Mediate extensions, accommodations, and exam deferrals on behalf of the student where there are extenuating circumstances.
- Review and process requests for Letters of Permission permitting students to complete appropriate courses at other universities.
- Provide input and work collaboratively with staff from the Office of the Registrar and other Faculties for on-going system and database improvements, implement

  • Assistant to Associate Dean

    1 week ago

    Hamilton, Canada Mohawk College Full time

    **Assistant to Associate Dean** Status**:Full Time **Hours**: Monday - Friday, 35 hours/week **Home Campus**: IAHS **Payband**: G **Rate of Pay**:$30.87 **Posting Date**:March 17th, 2023 **Closing Date**: March 23rd, 2023 at 7:00 pm EST We support and encourage the contributions of our diverse employees. We are committed to nurturing an equitable,...

  • Program Support Officer

    4 weeks ago

    Hamilton, Canada Mohawk College Full time

    **Program Support Officer** **Status**:Full Time **Hours**:Monday to Friday; 35 hours/week *** **Campus**: IAHS *** **Pay Band**:E *** **Rate of Pay**:$26.47 *** **Posting Date**:May 18th, 2023 *** **Closing Date**:May 25th, 2023 at 7:00pm EST We support and encourage the contributions of our diverse employees. Supported by a new strategic plan...

  • Academic Integrity Specialist

    6 days ago

    Hamilton, Canada McMaster University Full time

    The Academic Integrity Specialist serves as a resource to faculty, students and staff on all matters related to academic integrity. This includes managing the implementation of the Academic Integrity Policy, educating the university community on academic integrity issues, and developing procedures to prevent academic dishonesty from occurring. This position...

  • Program Support Officer

    4 weeks ago

    Hamilton, Canada Mohawk College Full time

    **Program Support Officer (Appendix D/Temporary Assignment: August 2023 - August 2025)** Status**:Appendix D/Temporary Assignment: August 2023 - August 2025 **Hours**:Monday to Friday; 35 hours/week **Campus**: Fennell **Pay Band**:E **Rate of Pay**:$26.47 **Posting Date**:August 9th, 2023 **Closing Date**:August 15th, 2023 at 7:00pm EST We support...

  • Manager, Academic Experiential Learning

    4 days ago

    Hamilton, Canada McMaster University Full time

    Schedule Monday - Friday, 8:30am - 4:30pm (Hybrid schedule) Education Level Undergraduate degree required; advanced degree (Master’s) preferred. Career Level Minimum of 3 years management experience, ideally in a post-secondary setting, and 5 years related experience with experiential learning at the post-secondary level. Experience writing reports...

  • Support Officer, Program for Newcomers

    4 weeks ago

    Hamilton, Canada Mohawk College Full time

    **Support Officer, Program for Newcomers - Appendix D/Temp Assignment (Aug. 2023 - Mar. 2024)** Status**: Appendix D/Temporary Assignment (August 2023 - March 2024) **Hours**: Monday to Friday; 35 hours/week **Home Campus**: Fennell **Payband**: F **Rate of Pay**: $28.56 **Posting Date**: August 10th, 2023 **Closing Date**: August 16th, 2023 at 7:00 pm...

  • Scheduling and Workload Officer

    1 week ago

    Hamilton, Canada Mohawk College Full time

    **Scheduling and Workload Officer (Appendix D/Temporary: July 2023 - January 2024)** Status**:Appendix D/Temporary Assignment: July 2023 - January 2024 **Hours**:Monday to Friday; 35 hours/week **Home Campus**:IAHS **Pay Band**:G **Rate of Pay**:$30.87 **Posting Date**:June 8th, 2023 **Closing Date**:June 14th, 2023 at 7:00pm EST We support and...

  • Scheduling and Workload Officer

    4 weeks ago

    Hamilton, Canada Mohawk College Full time

    **Scheduling and Workload Officer (Appendix D/Temporary: July 2023 - January 2024)** Status**:Appendix D/Temporary Assignment: July 2023 - January 2024 **Hours**:Monday to Friday; 35 hours/week **Home Campus**:IAHS **Pay Band**:G **Rate of Pay**:$30.87 **Posting Date**:July 12th, 2023 **Closing Date**:July 18th, 2023 at 7:00pm EST We support and...

  • Associate Dean, Social Services

    4 weeks ago

    Hamilton, Canada Mohawk College Full time

    **Associate Dean, Social Services & Justice** Status**: Full Time **Hours**: 35 hours/week **Home Campus**: Fennell **Payband**:13 **Salary Range**: $112,226 - $149,633 **Posting Date**:February 22nd, 2024 **Closing Date**: March 8th, 2024 at 7:00pm EST We support and encourage the contributions of our diverse employees. Supported by our strategic plan we...

  • Academic Advisor

    1 week ago

    Hamilton, Canada McMaster University Full time

    Schedule Monday - Friday, 8:30am - 4:30pm (Hybrid schedule) Education Level Bachelor's degree in a relevant field. Career Level Requires a minimum of 3 years of relevant experience. UNIT/PROJECT DESCRIPTION: DeGroote’s Student Experience team supports all students at the DeGroote School of Business - MBA, BCom, specialized graduate programs and PhD...

  • IT and Field Service Support Associate Specialist

    4 days ago

    Hamilton, Canada Canon Canada Full time

    Canon has been at the forefront of digital imaging solutions for more than 80 years. We’ve established a diverse culture that’s made us a respected and successful industry leader. Canon’s corporate philosophy is Kyosei: all people, regardless of race, religion, or culture, harmoniously living and working together into the future. We have been...

  • Associate Director, Development

    3 weeks ago

    Hamilton, Canada McMaster University Full time

    Job Description Are you ready to make a real difference? If you are an experienced and passionate relationship fundraiser who strives to make a real impact through your work, the Development team in the Faculty of Health Sciences (FHS) at McMaster University wants to hear from you. As we embark upon an era of dramatic growth of private revenue for critical...

  • Residence Associate

    4 weeks ago

    Hamilton, Canada YMCA HamiltonBurlingtonBrantford Full time

    **Residence and Membership Associate (early morning/open shifts)** Hamilton Downtown Family YMCA 79 James Street South Hamilton, Ontario L8P 2Z1 **Hourly Rate**:$16.55 **Position Status**: Part-Time **Placement**:Immediate **Nature & Scope** The Residence and Membership Associate provides assistance to the Residence operation and membership department at...

  • Senior Education Program Associate

    2 weeks ago

    Hamilton, Canada McMaster University Full time

    Job Summary: Responsible for providing administrative support for an academic program or department, the Senior Education Program Associate plans and coordinates a variety of academic program or department events, projects and activities and is also accountable for monitoring the applicable project and event budgets and forecasting financial gains and...

  • Research Associate

    1 week ago

    Hamilton, Canada McMaster University Full time

    -Schedule Monday - Friday, 8:30am - 4:30pm (Hybrid schedule) Education Level PhD in relevant field of study Career Level Requires 5 years of relevant experience. PROJECT DESCRIPTION: Located in the DeGroote School of Business, at the Ron Joyce Center in Burlington, the McMaster Digital Transformation Research Centre (MDTRC) is designed as a knowledge hub to...

  • Associate Financial Services Specialist/Associate Financial Advisor

    1 week ago

    Hamilton, Canada Canadian Imperial Bank of Commerce Full time

    Associate Financial Services Specialist/Associate Financial Advisor page is loaded Associate Financial Services Specialist/Associate Financial Advisor Apply locations Hamilton, ON time type Full time posted on Posted 2 Days Ago job requisition id 2410491 We’re building a ...

  • Associate Financial Services Specialist/Associate Financial Advisor

    1 week ago

    Hamilton, Canada Canadian Imperial Bank of Commerce Full time

    Associate Financial Services Specialist/Associate Financial Advisor page is loaded Associate Financial Services Specialist/Associate Financial Advisor Apply locations Hamilton, ON time type Full time posted on Posted 2 Days Ago job requisition id 2410491 We’re building a ...

  • Associate Financial Services Specialist/Associate Financial Advisor

    1 week ago

    Hamilton, Canada Canadian Imperial Bank of Commerce Full time

    Associate Financial Services Specialist/Associate Financial Advisor page is loaded Associate Financial Services Specialist/Associate Financial Advisor Apply locations Hamilton, ON time type Full time posted on Posted 2 Days Ago job requisition id 2410491 We’re building a ...

  • Associate Director, Full-time

    7 days ago

    Hamilton, ON, Canada McMaster University Full time

    If you are an experienced and passionate relationship fundraiser who strives to make a real impact through your work, the Development team in the Faculty of Health Sciences (FHS) at McMaster University wants to hear from you. As we embark upon an era of dramatic growth of private revenue for critical and timely health research and education, we are seeking...

  • Faculty Accessibility

    6 days ago

    Hamilton, Canada McMaster University Full time

    Schedule Monday - Friday, 8:30am - 4:30pm (Hybrid schedule) Education Level Master's degree in a relevant field of study Career Level Requires 3 years of relevant experience UNIT/PROJECT DESCRIPTION: DeGroote’s Student Experience team supports all students at the DeGroote School of Business -BCom, MBA, specialized graduate programs and PhD students....