Scheduling Officer

3 weeks ago


Toronto, Canada University of Toronto Full time

**Date Posted**:08/03/2023
**Req ID**: 33244
**Faculty/Division**: Faculty of Arts & Science
**Department**: Faculty Registrar
**Campus**: St. George (Downtown Toronto)
**Position Number**: 00040137

**Description**:
**About us**:
The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

**Your opportunity**:
The Office of the Faculty Registrar works closely with departments and colleges at the University of Toronto, concerning virtually all matters relating to Arts and Science students. Our department members are dedicated to aid all students to the greatest extent, to make their university experience as smooth and seamless as possible. We coordinate personal, financial, and academic counselling, registration and enrolment, student records, transfer credit, petitions, final examinations, and graduation.

Reporting to the Associate Director, Scheduling & Examinations, the Scheduling Officer is responsible for working closely with academic units to set the timetable for effective scheduling and room utilization. The incumbent is responsible for working closely with departments to gain a better understanding of their pedagogical and scheduling needs, collecting and analyzing classroom data and preparing statistical reports regarding enrollment trends and classroom utilization per academic session.

**Your responsibilities will include**:

- Probing for information to ensure that scheduling constraints are known
- Analyzing and documenting room requirements for course delivery
- Coordinating examination timetables
- Following rules and procedural instructions when packing exam materials based on course sections
- Keeping well-informed on University programs, policies and procedures
- Frequently responding to complaints and using informal negotiation skills to resolve exam related issues
- Serving as a resource on specific issues to a group of specialists

**Essential Qualifications**:

- Bachelor's Degree or acceptable combination of equivalent experience.
- Minimum four (4) years experience in a University or post-secondary environment, preferably in a Registrar’s office.
- Experience with scheduling processes, manipulation of data, working with databases and statistical analysis is required.
- Demonstrated experience meeting deadlines in a fast-paced, high volume environment with a focus on attention to detail.
- Experience running queries, data management and data analysis.
- Accurate data entry and keyboarding skills.
- Proven ability to deal effectively with intricate and varying tasksas well as adaptability to learn and work with specialized software.
- Experience with SQL is required.
- Ability to analyze data (classroom/seat utilization) and understand the data and results in terms of resource needs is required.
- Expertise in the use of MS Excel at an advanced level and experience with Student Information Systems, preferably ROSI is required.
- Excellent communication skills with the ability to informally negotiate to secure cooperation from a wide range of people who may be upset.

**To be successful in this role you will be**:

- Diplomatic
- Discerning
- Intuitive
- Patient
- Perceptive
- Tactful

**Please note: This is a one-year term position.**

**Closing Date**: 08/14/2023, 11:59PM ET
**Employee Group**: USW
**Appointment Type**: Budget - Term
**Schedule**: Full-Time
**Pay Scale Group & Hiring Zone**:
**Job Category**: Student Services

**Lived Experience Statement



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