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Operations Manager

4 months ago

Nanaimo, Canada You Move Me Full time

**ABOUT US**

We are a small family-run operation looking for a new leader to add to our team You Move Me is a company of high performers. Our mission is to revolutionize the local moving industry through the consistent delivery of our world-class Customer Experience. We recognize that every member of our Move Me Team is a vital contributor to this vision. High performance is expected, achieved, and rewarded. Our culture of achievement is grounded in hard work, fun, professionalism, enthusiasm, and teamwork. You Move Me is dedicated to helping its employees realize and fulfill their potential at work and in academics.

**ABOUT THE JOB...**

The Operations Manager should be a high-energy professional who is proactive and self-motivated with a demonstrated ability to think and plan strategically. Ideally, a qualified Operations Manager will have experience in the different facets critical in small business: sales, marketing, administration, operations, and human resources. An Operations Manager is not an hour-counter but works the hours necessary to hit their goal. The Operations Manager will be under the direct supervision of the General Manager.
- Supervise day-to-day Logistics and operations
- Monitor the quality of crews' work according to standards laid out by You Move Me
- Daily scheduling/coordinating/dispatch of moves
- Check trucks daily for maintenance issues/requisition work
- Maintain meticulous and detailed records of truck condition/crew issues on a daily basis
- Monitor inventory of supplies and order as needed
- Maintain contact with customers in advance and communicate with all customer

expectations of Moving Specialists before they go on-site
- Maintain facilities and Truck Lot
- Ability to do on-site estimation, sales, and fieldwork as required
- Train employees to You Move Me standards → This will include spending time on the trucks working as a mover and crew leader.
- Achievement of all operational-related goals
- Other duties given by the General Manager for business success

**Minimum Qualifications**:

- Must be 21 years of age
- Ability to lift up to 100lbs and in good physical shape.
- Must pass the Background Check
- Must pass pre-employment tests if applicable
- Must have valid driver’s license with clean record Valid Driver’s license.

**Education and Experience**:

- High school diploma or equivalent.

**Preferred Qualifications**:

- Experience in the moving industry
- Detail-oriented
- Ability to "think fast" to minimize intangibles and downtime

**Job Types**: Full-time, Permanent

Pay: $44,000.00-$57,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- Profit sharing

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- Overtime
- Weekends as needed

Application question(s):

- Do you have a valid drivers license - if so what class?
- This is a full-time position - do you have any availability restrictions?
- How many years of leadership experience do you have?
- What would excite you about this job?

Work Location: In person