Email/chat Representative

2 weeks ago

Toronto, Canada Industries Fournier Full time

**ob description**

**Groupe Industries Fournier (GIF)**, commonly known as FOURNIER, is an industrial equipment manufacturer and installer that has existed for more than
60 years. Originally a family business, Fournier is, with its subsidiaries, a world leader offering unique expertise in carrying out major projects (from design to start-up, including engineering, drawings, project management, manufacturing and installation) but also offering high-performance products in the fields of water treatment, waste collection, aluminum smelters, heavy industry and mining. Fournier is an innovative growing company offering a great opportunity for someone interested in challenges.

**Requirements**:

- Experience in a call centre environment is preferred
- Strong attention to detail
- Excellent written and verbal communication skills
- Strong time management and organisational skills
- Ability to work well under pressure
- A passion in providing exceptional customer experiences

**Who will you be working with?**

We’re a passionate team from a variety of backgrounds, we’re hard-working and strive to deliver the best experience for our customers, We live and breathe customer obsession.

**Let's hear about you**
- Have energy and personality plus
- Can communicate professionally (both written and verbally) with people from all walks of life, it's not an easy proposition, so being able to communicate complicated issues is a must.
- Know your way around a computer.
- Not afraid of hard work.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: From $21.00 per hour

**Benefits**:

- Company events
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Work from home

Schedule:

- 4 hour shift
- 8 hour shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

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