Remote Phone Sales/ Inside Sales Representative

2 weeks ago

Toronto ON, Canada Esiance Full time

creators of the innovative EverythingCard is seeking a proactive and driven individual to join our team as an Inbound Sales Representative . Our platform revolutionizes corporate gifting by providing an all-in-one solution that enables companies and recipients to access multiple gift cards through a single redemption code. As part of Canada's leading corporate gifting platform, you'll streamline processes for prominent businesses and organizations nationwide.

Reporting directly to the Senior Manager of Operations and Customer Excellence, you'll play a pivotal role in executing our inbound sales strategy and shaping the future of our business.

This position entails showcasing our platform and driving revenue through the acquisition and expansion of client accounts, primarily by following up on inbound leads. You'll engage with business leaders who have already expressed interest in our services, leveraging the provided leads and accessing our suite of marketing and sales tools. As a valued member of our sales team, you'll receive custom training to effectively demonstrate the platform and onboard new clients. Reach out to incoming leads via chat, phone and email, managing interactions effectively through our CRM system.
Collaborate with the outbound team to manage onboarding once there is a sales conversion. 
Address and resolve inquiries from existing clients promptly via chat, email, and phone, ensuring a seamless customer experience and satisfaction.
Client training and onboarding: Conduct training sessions to onboard new clients, ensuring they are equipped with the knowledge and tools needed.
Brings 1-3 years of experience in account management or sales roles.
Demonstrates excellent English language skills and communication, both verbal and written.
Possesses product knowledge with experience in B2B sales environments.
Demonstrates strong project management skills, adept at overseeing multiple client accounts simultaneously.
Enjoys engaging with potential clients via phone calls, boasting experience in telesales skills.
This full-time, in-person role is based in North York, Toronto, with regular hours from 9:00 am to 5:00 pm ET, Monday through Friday.

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