Inside Sales Associate

5 months ago

Toronto, Canada ADI Global Distribution Full time

ADI Global Distribution is hiring an Inside Sales Associate who will increase market share, uncover new opportunities, and provide solutions to customer's needs that result in continued long-term customer partnerships.

**JOB DUTIES**:
**Grow Customer Accounts for Profit**
- Meet performance targets by growing revenue and increasing margin of assigned accounts.
- Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage.
- Increase customer base by adding new customers.
- Identify opportunities and convert customer purchases from competition.
- Manage all existing accounts through steady communication using Customer Database.
- Make Outbound Calls and reach a minimum number of calls every day to present leads.

**Build Customer Relationship**
- Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service for customers.
- Educate customers about new products and product lines by keeping abreast of new developments in the industry.
- Maintain and update customer interactions in the tracking system.

**Demonstrate Product Knowledge**
- Explain features and advantages to customers in entire non-technical terms
- Stay up to date on new offerings, technology trends through Industry News, and various other sources.

**Create Brand Value - Promote ADI**
- Leverage ADI Resources, Services and Programs to educate customers.
- Provide exceptional shopping experience in store, by phone and online.

**YOU MUST HAVE**:

- High School Diploma, or equivalent
- 1 year of Sales Experience
- Excellent verbal and written communication skills
- Computer literacy skills - Basic Knowledge to Operate Microsoft Office
- Desire to be in a Sales role and be accountable for Sales Revenue

**WE VALUE**:

- Prior experience in Retail / Hospitality / Customer Service Industry with an ability to negotiate and understanding of marketing skills
- Knowledge of Customer Relationship Management Tools
- Prior distribution experience
- Excellent Negotiation Skills
- Ability to work as part of a team and autonomously
- Highly competitive Sales Skills with a desire to contribute to a winning team/organization

**WHAT'S IN IT FOR YOU**:

- Full benefits package (3 weeks' vacation, Health & Dental insurance, Retirement Savings Plans & more).
- Employee discounts on company products and other retail/service providers
- Monday to Friday working hours - no weekends
- Opportunity to progress within a global business

**Benefits**:

- Dental care
- Paid time off
- Vision care

Schedule:

- Day shift
- Monday to Friday
- No weekends

Work Location: In person

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