Inside Sales Associate

1 week ago

Toronto, Canada Polytainers, Inc. Full time

Are you the kind of person who spots a problem and thinks of a smart solution to improve a customer's experience? Do you hustle, dig deep, and go the extra mile to get the job done? We value people who contribute ideas to the team, put in the work required to make things happen, focus on delivering results, and prioritize the needs of our customers.

We are an entrepreneurial North American business that is proudly celebrating 55 years of always looking forward As one of the largest North American suppliers of packaging solutions to food and retail companies such as Danone, General Mills, Gay Lea, Marzetti, Lactalis, Kroger, Kemps and many other best-in-class brands, our focus is on providing innovative and sustainable packaging solutions that anticipates customer needs, whether it’s new shapes, features, materials, finishes, technologies or processes.

Come join our team and grow with us

**Job Title**: Inside Sales Associate

**Department**: Sales

**Reporting to**: VP, Sales and Partner Development

**About you**:
You are a high-energy and emerging sales professional with an entrepreneurial spirit. You are results-focused and remain agile in a fast-paced environment. You can prioritize on the fly while remaining composed and ensure all interactions (external and internal) are world-class. You are seeking a role you can learn and grow in and aspire to move into a key/national account management position.

**Position Profile**:
The Inside Sales Associate, reporting to the VP of Sales and Partner Development, is responsible for supporting all sales efforts and B2B marketing activities. This includes analytics/reporting, sales presentations, competitive intelligence, customer communications, trade shows, sales meetings, distribution of samples and administration.

**Job Requirements**:

- Establish and maintain effective relationships with key decision-makers to identify and capitalize on business opportunities from plant to head office level.
- Prepare and/or update proposals, presentations, product matrixes, annual customer reviews, etc. leveraging customer and market insights to reinforce Polytainers’ expertise and experience.
- Manage Polytainers website ensuring it is up-to-date and relevant.
- Update monthly sales scorecards, prepare IRI analysis, provide ad hoc data queries.
- Through Google Alerts, LinkedIn and Trade Publications, provide customer, competitor, and market intelligence to Polytainers organization to improve insights and expertise.
- Manage sample room, provide sales sample packages, ensure relevant samples are displayed in both company locations, and send out samples to customers
- Coordinate sales meetings, customer plant visits, and trade shows.
- Take appropriate action to communicate and address business issues proactively.
- Develop strong working relationships with cross-functional team members in pricing, graphics, and operations by understanding cross-functional perspectives on issues and opportunities.
- Other duties, as assigned.

**Qualifications**:

- University degree preferred
- Minimum of 2 years relevant experience in a B2B environment, customer service role or sales coordination role.
- Must have excellent written and verbal English communication skills. French and/or Spanish language skills is an asset.
- Outgoing, confident and able to form strong connections with a variety of individuals
- Results-oriented, detail-oriented, and customer-focused with proven business acumen
- Ability to work well without direct supervision and collaborate effectively across functions
- Self-motivated, entrepreneurial, and demonstrates a curious mindset

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