IT Helpdesk Support Analyst L1

**MSP Corp. Powered by Catalyst, **we’re an Edmonton IT company specializing in managed IT and flat-fee IT services in Edmonton. We are seeking an experienced **Senior IT Helpdesk Support Analyst L2** to join our team. **About the role** In this role, you will serve as a crucial point of escalation for resolving complex technical issues and ensuring that...

We are seeking a positive, resourceful, and dedicated IT Technician who constantly strives to deliver the highest quality of service and exceed customer expectations. As a member of our Service Team, you will be responsible for providing day-to-day support for customer user support requests, investigating incidents, and providing troubleshooting expertise to...

JATEC has been connecting communities for 39 years. We have expertise in the installation of fibre optic telecommunications, underground utilities for residential development, street lighting, and highway sign infrastructure across Canada. **People + Power is the focus**. We are committed to creating an environment where people learn and grow, and pride...

Our Edmonton office has an opening for a Technical Analyst to join our IT Operations Team. The Technical Analyst is the single point of contact for Fielders needing technical support. Reporting to the Manager, PMO, this position requires a person who is passionate about customer service and wants to understand both the problem people are having and the...

**Help Desk Analyst - Intermediate** **Location**: Edmonton, Alberta, CAN T5J 3W7 **Period**: 10/21/2024 to 06/30/2025 **Rate**: $40/hr **Respond by Date**: 10/15/2024 **Duties**: - Troubleshoot technical issues directly with end users. - Utilize Help Desk software to log tickets and track inquiries. - Communicate effectively with technical/business teams...

The IT Helpdesk Technician is responsible for providing internal customer support to ensure that systems are effectively in place for the efficient operation of West Edmonton Mall. Primary Responsibilities: - Providing 1st-level incident/request management support to end-users, with emphasis and focus on first call/level resolution. - Providing support for...

Imagine a world where entrepreneurs and their businesses can focus on making a positive impact on the world we live in. Where they can do their work using great technology, supported by great people, that simply works the way it’s supposed to! **_That’s what we do, and we need your help._** For over 27 years, Expera IT has worked with hundreds of small...

Job OverviewWe are seeking a dedicated and detail-oriented Junior Endpoint Analyst to join our IT Support Services team in Edmonton.

**The Role** The Deskside Support Analyst **will work from the office of an assigned client** **up to 4 days per week**. While onsite, the Deskside Support Analyst will work through their team’s helpdesk ticket queue for an array of clients; should a ticket requiring deskside help arise from the assigned client, the Deskside Support Analyst is already...

**Requisition Number**:97149** **Deskside Support Technician (contract)** Location: Edmonton, Alberta (on-site) Duration: 12-18 months, with chance of long-term extension **About Insight**: Insight Enterprise Inc serves clients in 190 countries, and in Canada, our robust Staffing department specializes in placing top-notch talent in sought-after roles...

View all jobs **Systems Analyst**: Edmonton, Alberta - Computer/Software **Systems Analyst** **Carrington Holdings Ltd. - Edmonton, AB** The Carrington Group of Companies is celebrating 50 years in real estate development in Western Canada. Operations include construction in single family homes, multifamily condos, apartment rentals, infill developments as...

p>As an analyst on the Commercial Financing Operations (CFO) team at National Bank, you'll be a specialist in commercial financing activities. You are passionate about analysis, interested in preparing corporate financing files, and committed to providing quality work for our clients and partners. Come put your curiosity, autonomy, and resourcefulness to...

Join CASA Mental Health in shaping a brighter future for children, youth and families by providing them with timely mental health care and empowering them to thrive. As IT Support Specialist you will specialize in technical assistance and end-user support across the organization including consultation, installation, troubleshooting, user assistance and...

I’m ready. I want a challenge. I want the chance to work in a successful company who lives their corporate values. I’m ready to make my mark._ **_ Are you ready?_** Founded in 1978 and headquartered in Edmonton, Alberta, All Weather Windows Ltd. (AWW) is a dynamic leader in the window and door industry in Canada. Operations include two manufacturing...

The Technical Support Analyst is responsible for providing technical and operational leadership and is part of the Canadian Regional Support Analysts team. This role acts as the single point of contact for all first and second level escalations of branch technology issues and support. Reporting into Manager, IT Branch Support and Experience, this role will...

**KEY RESPONSIBILITIES** - ** Manage the day-to-day inquiries and user support of hardware and software systems**: - Monitor and prioritize the internal ticket system for team member issues. - Investigate, research, troubleshoot and resolve moderate to complex hardware and software issues and repairs to workstations. - Configure, customize, and install...

We are looking for an IT & Network Support Engineer/Technician to support tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays, off-hours, weekends). Tasks will be L1 & L2...

**Job Description**: **Go Auto - One of Canada’s largest Auto Dealership Group - is on the hunt for an Information Technology Support Analyst** Are you looking for a full-time career with flexible hours and the opportunity to work and grow alongside the top Information Technology pros in the west? Do you have a happy to help attitude and willing to go the...

Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training...

Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other...