Current jobs related to Service Desk Analyst - Edmonton - All Weather Windows

  • I.t. Help Desk Analyst

    2 weeks ago

    Edmonton, Canada Sureway Construction Group Full time

    Overview: **I.T. Help Desk Analyst** Are you looking for a great career? Do you want diversity and a fun challenging environment? **Sureway Construction Group of Companies** is currently recruiting for the position of **I.T. Help Desk Analyst**. **Location**: Edmonton, AB (9175 - 14 Street NW - no direct access to public transportation) **Schedule**:...

  • Service Desk Analyst

    4 weeks ago

    Edmonton, Canada Stantec Full time

    Service Desk Analyst (Temporary) - ( 240003HU ) **Description** Grow with the best. Join a smart, creative, and inspired team that accomplishes operational excellence. Bringing together individuals with diverse backgrounds, talents, and expertise, our 31,000 team members in over 450 locations worldwide are vital to making our Company stronger. **Your...

  • Service Desk Analyst

    4 weeks ago

    Edmonton, Canada Drivewyze Full time

    Drivewyze is more than just a tech company - we are a connected truck solutions leader revolutionizing safety and sustainability in commercial vehicle transportation. We are committed to bettering the experience of drivers, fleets, and public agencies towards a vision of zero crashes, zero fatalities, and a sustainable transportation system. We are on a...

  • Wave Desk Analyst

    3 weeks ago

    Edmonton, Canada Kuehne+Nagel Full time

    Looking for a new opportunity to showcase your skills? We have a great opportunity as a Wave Desk Analyst. ** Your Role **:The Wave Desk Analyst is accountable for maintaining excellent service levels for our internal and external customers through accurate data entry, continuous process improvement and the prompt resolution of issues. ** Your...

  • Operations and Service Desk Manager

    4 weeks ago

    Edmonton, Canada Converge Technology Solutions Full time

    Interdynamix Systems is currently seeking an Operations and Service Desk Manager for a full time Enterprise role. Operations Responsibilities include oversight and day-to-day support of large Enterprise IT environments, incident management, lifecycle management, change management, performance analysis, reporting, security vulnerability mitigation, and...

  • Global Service Desk Analyst

    4 weeks ago

    Edmonton, Canada Long View Systems Full time

    **Are you passionate about end user experience and want to put your exceptional customer service skills to use in a company that values FUN?** We are looking for a professional and eager **French Bilingual Global Service Desk Overnight Analyst** for our Integrated Global Services team located across the following locations **Calgary, Edmonton, Toronto, or...

  • Global Service Desk Overnight Analyst

    3 weeks ago

    Edmonton, Canada Long View Systems Full time

    **Long View. A career that helps you get more out of life.** *** A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long...

  • Global Service Desk

    1 day ago

    Edmonton, Canada Long View Systems Full time

    **Long View. A career that helps you get more out of life.** A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we...

  • Operations and Service Desk Manager

    4 weeks ago

    Edmonton, Canada Converge TP Full time

    Converge is currently seeking an Operations and Service Desk Manager for a full time Enterprise role. **Edmonton-based is preferred but not mandatory.** Operations Responsibilities include oversight and day-to-day support of large Enterprise IT environments, incident management, lifecycle management, change management, performance analysis, reporting,...

  • Wave Desk Analyst YEAFW

    4 weeks ago

    Edmonton, Canada Kuehne + Nagel AS Full time

    Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Edmonton site is looking for a new Wave Desk Analyst to join our Contract Logistics team.Your RoleThe Wave Desk Analyst is accountable for maintaining excellent service levels for our internal and external customers through...

  • Help Desk Analyst

    4 weeks ago

    Edmonton, Canada TEEMA Full time

    TEEMA's client is currently seeking a Help Desk Analyst to join their team on a four month duration that starts immediately. Why this client? Non-for-profit organization Monday to Friday 8:30 AM to 4:30 PM (no overtime or weekends required), 45 minute lunch, and two 15 minute paid breaksAbility to start ASAP Benefits at a fee & vacation accrual during...

  • Help Desk Analyst

    4 weeks ago

    Edmonton, Canada TEEMA Full time

    TEEMA's client is currently seeking a Help Desk Analyst to join their team on a four month duration that starts immediately. Why this client? Non-for-profit organization Monday to Friday 8:30 AM to 4:30 PM (no overtime or weekends required), 45 minute lunch, and two 15 minute paid breaksAbility to start ASAP Benefits at a fee & vacation accrual during...

  • Help Desk Analyst

    4 weeks ago

    Edmonton, Canada TEEMA Full time

    TEEMA's client is currently seeking a Help Desk Analyst to join their team on a four month duration that starts immediately. Why this client? - Non-for-profit organization - Monday to Friday 8:30 AM to 4:30 PM (no overtime or weekends required), 45 minute lunch, and two 15 minute paid breaks - Ability to start ASAP - Benefits at a fee & vacation accrual...

  • Logistics Analyst

    5 days ago

    Edmonton, Alberta, Canada Kuehne + Nagel AS Full time

    We are seeking a highly motivated and organized Logistics Analyst - Wave Desk to join our Contract Logistics team in Edmonton.In this role, you will be responsible for maintaining excellent service levels for our internal and external customers through accurate data entry, continuous process improvement, and the prompt resolution of issues.Key...

  • Help Desk Analyst

    3 weeks ago

    Edmonton, Canada TEEMA Full time

    TEEMA's client is currently seeking a Help Desk Analyst to join their team on a four month duration that starts immediately.Why this client? Non-for-profit organization Monday to Friday 8:30 AM to 4:30 PM (no overtime or weekends required), 45 minute lunch, and two 15 minute paid breaks Ability to start ASAP Benefits at a fee & vacation accrual during...

  • Help Desk Analyst

    3 weeks ago

    Edmonton, Canada TEEMA Full time

    TEEMA's client is currently seeking a Help Desk Analyst to join their team on a four month duration that starts immediately.Why this client? Non-for-profit organization Monday to Friday 8:30 AM to 4:30 PM (no overtime or weekends required), 45 minute lunch, and two 15 minute paid breaks Ability to start ASAP Benefits at a fee & vacation accrual during...

  • ▷ [Apply Now] Tier 1 – IT Service Desk Analyst

    2 weeks ago

    Edmonton, Canada TEEMA Full time

    Job Title: Tier 1 – IT Service Desk Analyst Job ID: 76810 Location: Edmonton, Alberta Overview: Reporting to the Manager, IT Applications and Infrastructure, the IT Service Desk Analyst provides professional support in areas such as desktops, audio/video, productivity software, video surveillance, and mobile technology to departments. What you will be...

  • Help Desk Analyst

    3 weeks ago

    Edmonton, Canada TEEMA Full time

    TEEMA's client is currently seeking a Help Desk Analyst to join their team on a four month duration that starts immediately. Why this client? Non-for-profit organization Monday to Friday 8:30 AM to 4:30 PM (no overtime or weekends required), 45 minute lunch, and two 15 minute paid breaksAbility to start ASAP Benefits at a fee & vacation accrual during...

  • Help Desk Analyst

    4 weeks ago

    Edmonton, Canada TEEMA Full time

    TEEMA's client is currently seeking a Help Desk Analyst to join their team on a four month duration that starts immediately. Why this client? Non-for-profit organization Monday to Friday 8:30 AM to 4:30 PM (no overtime or weekends required), 45 minute lunch, and two 15 minute paid breaksAbility to start ASAP Benefits at a fee & vacation accrual during...

  • Help Desk Analyst

    4 weeks ago

    edmonton, Canada TEEMA Full time

    TEEMA's client is currently seeking a Help Desk Analyst to join their team on a four month duration that starts immediately. Why this client? Non-for-profit organization Monday to Friday 8:30 AM to 4:30 PM (no overtime or weekends required), 45 minute lunch, and two 15 minute paid breaksAbility to start ASAP Benefits at a fee & vacation accrual during...

Service Desk Analyst

1 month ago

Edmonton, Canada All Weather Windows Full time

I’m ready. I want a challenge. I want the chance to work in a successful company who lives their corporate values. I’m ready to make my mark._

**_ Are you ready?_**

Founded in 1978 and headquartered in Edmonton, Alberta, All Weather Windows Ltd. (AWW) is a dynamic leader in the window and door industry in Canada. Operations include two manufacturing plants located in Edmonton and Customer Solution Centres located in Langley, Edmonton, Calgary, Lethbridge, Red Deer, Saskatoon, Regina, and Winnipeg.

We are currently recruiting for a Service Desk Analyst. This individual is responsible for the coordination and support of the helpdesk, mobility, inventory, and asset management processes. This position reports to the Manager of Infrastructure, Information Technology.

**In this position, you will be responsible for**:

- Respond to operational incidents and queries in order to assist in providing IT services
- Responsible to track all requests, orders, and shipping of IT equipment (including mobility, and copiers).
- Working closely with all IT teams to ensure quality and clarity on service deliverables.
- Ensure effective day-to-day delivery of IT services through assigning, tracking, and follow up of helpdesk tickets.
- Update and maintain data in various systems to ensure accuracy and data integrity.
- Change management (internally and externally) to ensure that inventory counts are accurately maintained.
- Shipping and receiving of IT related equipment.
- Assist in the completion of projects with long term IT implications. Assist in administering hardware architecture and infrastructure.
- Record, manage and maintain an inventory of IT supplies.
- Configure new equipment and software, create and maintain appropriate documentation.
- Remain up to date on software and hardware trends in anticipation of user needs.
- Perform user and security administration; create and modify shared network files and folders.
- Other duties as required.

**Primary Qualifications Required**:

- IT Technical Diploma preferred
- Technical certifications including A+ or equivalent experience preferred
- Microsoft certifications or equivalent experience considered an asset
- 1-2 years of recent experience in a similar role an asset
- Takes initiative, is proactive, and has a positive influence on the team
- Ability to multi-task and work in a fast-paced dynamic team-based environment
- Strong verbal and written communication skills
- Strong knowledge of the Microsoft product suite
- Ability to create and maintain accurate and organized documentation
- Ability to work in a fast paced environment
- An exceptional company is founded upon exceptional people. At All Weather Windows, we invest in our people and are always looking for new opportunities for our employees to grow alongside our business, working together as part of a team to achieve success. We’ve been continually recognized by our attention to employee satisfaction and, as a result, the commitment and hard work of our employees has been acknowledged through awards and media recognition._ _If you embrace variety and change and are looking for a growth environment favouring the development of competencies, then come join us_

At All Weather Windows, we continuously work together to build and promote an inclusive environment that attracts talented individuals and shows our commitment to celebrate and promote diversity. Our dedication to diversity, equity and inclusion means that whatever the visible or invisible differences, we are fostering an environment where everyone has equal opportunity to bring their best selves to work, to be heard and be valued. We believe that our differences are what make us great. If you believe this role is the right next step for you, regardless of the criteria we’ve listed, we encourage you to apply.