Customer Service Representative
6 months ago
Full job description
Modern Air & Water is comprised of a team of individuals that are passionate about providing exceptional, honest service. Our employees feel good about going to work every day because they work for a company that believes in making a difference, not just a buck. Modern Air & Water has been family owned and operated since 1976 We Specialize in HVAC service and replacement, as well as residential and commercial Air Duct Cleaning.
What we offer:
- Competitive pay & spiff/ Commission opportunities
- Benefits after 3 months
What we need from you:
- Be the first point of contact for incoming calls and providing a 5-star experience for all customers.
- Book jobs and dispatch technicians
- Take part in company OH&S
- Make Outbound calls on special promotions.
What we are looking for:
- High school diploma or equivalent.
- Previous experience in customer service, preferably in the HVAC or home services industry.
- Strong communication skills and a friendly attitude.
- Excellent organizational abilities and attention to detail.
- Ability to remain calm and professional under pressure.
Pay: From $20.00 per hour
Expected hours: 40 per week
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Commission pay
- Overtime pay
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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