Service Advisor

4 weeks ago


St Albert, Canada St. Albert Dodge Full time

**St. Albert Dodge** is one of the region's best dealerships, serving the St. Albert and surrounding community in Alberta for many years. Our team enjoys training programs, a fantastic culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We're interested in helping your career and adding to your resume because we know that happy employees lead to happier customers

A Service Advisor is the retail facility’s first point of contact with customers and is well versed in customer service, product offerings, inventory needs, and technician scheduling. The position requires you to advise and consult customers on vehicle service needs and to have expertise in building customer confidence in their vehicle and the dealership. The job encompasses the proper satisfaction of customer and vehicle related concerns, meeting predetermined service objectives, and the thorough and accurate performance of designated administrative activities.

Job Duties:

- Ensure that customer vehicles are adequately cared for and keep the customer updated on the progress of their repairs.
- Oversee flow of service drive lane ensuring that customers receive prompt, courteous, and effective service.
- Provide concierge support for all owner inquiries, whether over the phone or in person, to assure the customers’ requests are handled.
- Take ownership of the customer’s experience by carrying out those additional assignments that allow the dealership to leave a positive impression on the customer.
- Sell the proper repairs and/or services responsive to the customer’s perceived needs.
- Properly and thoroughly write repair orders for the categories of work designated by management.
- Separate and distribute repair order copies according to department policy.
- Maintain and update all open repair orders daily.
- Provide additional vehicle problem/complaint information to the technicians as requested.
- Maintain communication with technician staff regarding job status changes.
- Monitor the progress of each vehicle throughout the day, and updating customers frequently.
- Remain continuously updated on the shop’s workload to determine the type of work the technicians can quickly accommodate.
- Ensure that the daily inventory of technicians’ time is consistently sold to service customers.
- Must follow all company safety policies and procedures.
- Other duties as required.
- 1-3 years relevant service experience
- Ability to work in a team and possesses strong interpersonal skills with an upbeat and engaging attitude.
- Excellent listening skills.
- Ability to problem solve and high attention to detail.
- Loves a fast pace environment.
- Computer skills and understanding of technology.
- Experience with CDK software.

Why Work for Us:

- Positive culture and fun atmosphere
- Medical, Dental and Group Insurance Plan
- Team Pricing on Vehicles, Parts and Service
- Competitive Compensation
- Strong Advancement and Career Development Opportunities
- Culture of Coaching and Mentoring

Go to our website to see more about our company and the many reasons why you will want to work for us

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest



  • St. Albert, Canada Gate ave service Full time

    **Salary**: $18.26-$35.00 per hour **Benefits**: - Paid time off Flexible Language Requirement: - French not required Schedule: - Monday to Friday - Weekends as needed Supplemental pay types: - Bonus pay Ability to commute/relocate: - St. Albert, AB T8N 0P7: reliably commute or plan to relocate before starting work (required) **Education**: -...


  • St. Albert, Canada City of St. Albert Full time

    **Cultivate your Career** As Alberta's 'Botanical Arts City', St. Albert is a community renowned for its botanical arts, its commitment to a green lifestyle and the cultivation of activities that provide for a well-rounded quality of life. Our employees provide over 70,000 residents with high-quality programs and services and are proud to contribute to...

  • Service Advisor

    3 days ago


    St. Catharines, Canada Premier Truck Group Full time

    **Service Advisor Responsibilities**: Greet all customers whether on the phone or in person. Responsible for setting appointments answering calls and all inquiries Physically walk the unit with the customer to complete “Walk Around Sheet” (including last 8 of VIN, mileage, window tag, steering wheel tag) Review walk around with customer and have them...


  • St. Albert, Canada Alberta Gaming, Liquor and Cannabis Full time

    **Organizational Change Management Advisor** **ABOUT AGLC** Alberta Gaming, Liquor & Cannabis (AGLC) is a dynamic organization leading Alberta’s gaming, liquor and cannabis industries. Our team of high performers is driven to provide our customers with outstanding service and Albertans with choices they can trust. **ABOUT INFORMATION TECHNOLOGIES** IT...


  • St. Albert, Canada Alberta Gaming, Liquor and Cannabis Full time

    **Organizational Change Management Advisor** **ABOUT AGLC** Alberta Gaming, Liquor & Cannabis (AGLC) is a dynamic organization leading Alberta’s gaming, liquor and cannabis industries. Our team of high performers is driven to provide our customers with outstanding service and Albertans with choices they can trust. **ABOUT INFORMATION TECHNOLOGIES** IT...


  • St. Albert, Canada City of St. Albert Full time

    **Cultivate your Career** As Alberta's 'Botanical Arts City', St. Albert is a community renowned for its botanical arts, its commitment to a green lifestyle and the cultivation of activities that provide for a well-rounded quality of life. Our employees provide over 66,000 residents with high-quality programs and services and we are proud to contribute to...


  • St. Malo, Canada Caisse Financial Group Full time

    **Your next jobyour new joie de vivre** Manitoba’s oldest financial cooperative is inviting you to become part of its people. We’re currently looking for people to fill the following position in St. Malo. **FINANCIAL SERVICES ADVISOR** (Full-time, permanent) **More about the position** As a Financial Services Advisor, you forge and maintain lasting...


  • St. Albert, Canada The Co-operators Full time

    Our Distribution team aspires to be the leader in client engagement among Canadian Insurers. We strive to provide a seamless and personalized client experience. Our knowledgeable and trusted team is committed to delivering financial services solutions to meet our clients unique needs. The Associate Insurance Advisor II is a key player in the support and...


  • St. Catharines, Canada Canadian Tire Store 145 Full time

    We are looking for individuals with great customer service ,communication skills and a willingness to learn. The responsibilities include acting as a liaison between our Automotive Technicians and customers. Creating appointments, work orders, estimates and invoices using a user friendly automotive program. Training is always available. Some automotive...


  • St. Albert, Canada Government of Alberta Full time

    **Job Information** Job Requisition ID: 52787 Ministry: Public Safety and Emergency Services Location: St. Albert Full or Part-Time: Full Time Hours of Work: 36.25 hours per week Permanent/Temporary: Permanent Scope: Open Competition Closing Date: February 6, 2024 Classification: Program Services 4 Market Adjustment **Salary**: $2,757.39 to $3,604.17 /...


  • St. Catharines, Canada Goodyear, More Than Tires Full time

    Goodyear, More Than Tires in St. Catharines is looking for a service advisor/counterperson. Full-time position working Monday - Friday. Must have: - 2 - 5 years automotive service and counter experience - ability to multi-task in a fast paced environment - experience scheduling appointments, preparing job estimates and work orders, customer consultation,...

  • Worker Advisor

    7 days ago


    St. John's, Canada Newfoundland and Labrador Federation of Labour Full time

    The Office of the Workers' Advisor provides quality service, unbiased advice, in-depth investigation, and assistance and advocacy services, exclusively to injured workers and/or their families. The Workers’ Advisor may represent injured workers interests by seeking a review or appeal of an entitlement decision by WorkplaceNL. The services of the Office of...


  • Prince Albert, Canada Northern Inter-Tribal Health Authority Full time

    **HEALTH PROMOTION ADVISOR** **Full-Time Position** **Prince Albert, Saskatchewan** The Northern Inter-Tribal Health Authority is a dynamic and evolving healthcare agency that provides health program support to its four northern partners - Prince Albert Grand Council, Meadow Lake Tribal Council, Lac La Ronge Indian Band, and Peter Ballantyne Cree...


  • Prince Albert, Canada The Co-operators Full time

    **Summary**: The General Insurance Advisor plays a key role in supporting and developing agency operations through outbound prospecting, client contact and sales activities. This role may have an opportunity to specialize in one or more product areas such as farm and/or commercial. General Insurance Advisors identify prospects in both personal and business...


  • St. Catharines, Canada Haver & Boecker Canada (formerly W.S. Tyler Canada) Full time

    **Customer Service Advisor - Media Department (Bilingual)** Haver & Boecker Canada (formerly W.S. Tyler Canada) - St. Catharines, Ontario Haver & Boecker Niagara is a leading provider in screening, washing, pelletizing, and primary crushing systems. The company’s mission is to deliver the best of these technologies to customers in the aggregates, mining,...


  • St. Catharines, Canada Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...


  • St. Albert, Canada IG Wealth Management Full time

    **Enhance your career in an entrepreneurial environment** **where you define your success & work as part of a team** **The Associate Opportunity** As an Associate, you will support a Senior Financial Advisor and their team with their financial planning practice, providing a full range of financial products and services for clients. This career is both...

  • Technical Advisor

    1 month ago


    St. Isidore, Canada JLD-Laguë - John Deere Dealership Full time

    **Job title**: Technical Advisor **Workplace**: Groupe JLD-Laguë - Saint-Isidore 3905 Corbeil Road, C.P. 29, Saint-Isidore, Ontario, Canada, K0C2B0 **Number of hours per week**: 40 hours **Job status**: Full time Day, Week **Intermediate to advanced experience**: salary from $23 to $29 per hour Green Tech Group, authorized John Deere dealerships, is...


  • St-Pierre-Jolys, Canada Caisse Financial Group Full time

    **Your next jobyour new joie de vivre** Manitoba’s oldest financial cooperative is inviting you to become part of its people. We’re currently looking for people to fill the following position in St. Pierre Jolys and occasionnally in Ste. Agathe. **MEMBER SERVICE ADVISOR** (Full-time, permanent) **More about the position** The Member Service Advisor...

  • Collision Estimator

    1 month ago


    St. John's, Canada Collision Experts Full time

    **Steele Auto Group is seeking a Collision Estimator / Advisor to join our team in St. John's, NL.** As an employee of Steele Auto Group, we always put you first. You can expect competitive compensation packages with flexible health and dental plans to match your needs. Our Employee and Family Assistance program offers a portfolio of healthcare services to...