Member Service Advisor

2 weeks ago


StPierreJolys, Canada Caisse Financial Group Full time

**Your next jobyour new joie de vivre**
Manitoba’s oldest financial cooperative is inviting you to become part of its people.

We’re currently looking for people to fill the following position in St. Pierre Jolys and occasionnally in Ste. Agathe.

**MEMBER SERVICE ADVISOR**

(Full-time, permanent)

**More about the position**

The Member Service Advisor (MSA) creates and sustains life-long relationships with current and new Caisse members. You actively promote customer loyalty, maintain a dedicated customer base, provide financial advice to members and offer specific investment-related products based on members’ needs. We also expect the MSA to take charge of developing and delivering training materials to new Member Service Representatives and Officers.

**What you bring**:

- Hands-on experience at a similar level from a caisse, credit union or bank
- Excellent knowledge of financial products such as RRSP, RESP, RRIF, GIC and TFSA
- Able to breakdown and present members with financial information and put effective solutions into practice
- Demonstrable can-do attitude on the job
- Excellent presentation and communication skills
- Strong skills in sales and cross-selling techniques
- Able to share your knowledge and train newly-hired employees on cash drawer, daily tasks, procedures, bank transactions, etc.
- Able to answer learners’ questions and provide them with feedback and positive support
- Good, working knowledge of Microsoft Office
- Proficiency in French is required, both written and verbal (intermediary is fine)

Salary is according to experience and qualifications and is accompanied by a comprehensive benefits package and incentive plan. We proudly provide a welcoming, diverse and caring workplace, work-life balance, career development, health and safety, among other rewards.

**Job Types**: Full-time, Permanent

Schedule:

- Day shift

**Language**:

- French and English (required)

Work Location: In person



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