Donor Services Coordinator

3 weeks ago

Edmonton, Canada The Salvation Army Full time

About The Salvation Army

**Mission Statement**

The Salvation Army exists to **share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.**

**Core Values**:
The Salvation Army Canada and Bermuda Territory has four core values:
**Hope**: We give hope through the power of the gospel of Jesus Christ.

**Service**:We reach out to support others without discrimination.

**Dignity**: We respect and value each other, recognizing everyone’s worth.

**Stewardship**: We responsibly manage the resources entrusted to us.

The Donor Services Coordinator provides a donor-centered experience for all supporters of The Salvation Army and supports the successful fundraising strategies with the development team by receipting gifts and sending thank you letters; financial reconciliation, generating reports, managing expenses, and supporting the areas of annual, major, and planned giving.

**KEY RESPONSIBILITIES**:
**Donor**-Centered Service**:

- Coordinate all donor receipts, process all paperwork relating to donations, thank you letters and reconcile all incoming donations
- Coordinate In-Memoriam and tribute gifts
- Provide prompt, friendly responses to donor inquiries and requests, seeking timely and effective resolution

**Leadership & Legacy Giving**:

- Conducts research on prospects, including individuals, corporations and foundations identified by development officers.
- In addition, conducts ongoing research in business, philanthropy, and related fields to identify potential donors and sources of donor information.
- Prepares a variety of reports including contact and giving history and prospect clearance status using database and donor software programs.
- Participates in the formulation of fund-raising strategy specific campaigns and approaches.
- Makes recommendations about appropriate contacts or visits for development staff.
- Assists Development Officers in development-related activities as assigned.
- Remains current with events and trends in local, national, and international philanthropy.

**Finance & Administration**:

- Prepare, deliver to bank, and deposit all donations
- Administrative support to the Director of Development
- Maintains departmental files including finance and productivity reports
- Organizes team meetings, team schedules, teleconferences, in-house mailings, donor tours
- Responsible for keeping the development calendar, tracking, and flagging key dates for submissions, reporting/stewardship/recognition
- Perform data entry in Raiser’s Edge NXT, including change of address, mail contact frequency, record creation and updates
- Responsible for queries and reports on Raiser’s Edge NXT, specific to event and ministry unit fundraising
- Research returned mail for address change, name or deceased.

**QUALIFICATIONS AND EDUCATION REQUIREMENTS**:
**Education**, Qualifications and Certifications**:

- Post-secondary diploma of 2 to 3 years’ in a related field or relevant experience equivalent

**Experience and Skilled Knowledge Requirements**
- Three years of experience in donor relations or customer service, using Raiser’s Edge NXT or a similar Customer Relationship Management system

**PREFERRED SKILLS/CAPABILITIES**:
**Skills and Capabilities**:

- Ability to prioritize and manage multiple tasks and a variety of demands in a fast-paced environment
- Strong organizational, administration, verbal and written communication skills
- Detail-oriented with a high level of accuracy
- Exceptional data entry skills with a thorough understanding of fundraising software
- Prompt response that is friendly, diplomatic and donor centric, while ensuring compliance with all policies and regulations
- Advanced knowledge of MS Office including MS Excel and MS Word
- Superior problem resolution and analytical skills, with a strong donor/customer focus
- High standards of integrity, judgement, and the ability to cultivate and maintain relationships of trust and confidentiality
- Flexible, self-motivated, meets deadlines
- Demonstrated commitment to ongoing learning and professional development to stay informed about fundraising trends and the organization’s mission and objectives
- Ability and willingness to adhere to, support, promote, and further the values of The Salvation Army, its Mission Statement, its values and vision, and Fundraising Code of Ethics

**Compensation**

**Other Details**

**The Salvation Army will provide reasonable accommodation upon request. Please let us know if you have a need for any accommodation.**

Published

January 9, 2023

Location

Edmonton Alberta

Job Type

Full-time

Competition #

23-142

Ministry Unit/Dept:
Development

Salary Range:
See posting for details

Address:
200, 5615 101 Ave

Posting Expires:
01/23/2023

Applications Accepted By:

  • Database Specialist, Donor Administration

    1 month ago

    Edmonton, Canada Edmonton Humane Society Full time

    **[Database Specialist, Donor Administration]**: **[Full-time Permanent]**: **Who We Are**: The Edmonton Humane Society (EHS) has been an animal welfare leader in the Edmonton community since 1907. We strive to be a model of excellence in the advancement of animal welfare and to lead the movement in creating a more humane world. EHS is a safe haven for...

  • Donor Relations Co-ordinator

    1 month ago

    Edmonton, Canada Stollery Children's Hospital Foundation Full time

    Helping to give all kids the best chance to live a long and healthy life — that’s what we do at the Stollery Children’s Hospital Foundation. Is that what you want to do, too? **The position** In this new position, the donor relations co-ordinator will be responsible for providing operational and administrative support to the donor relations team and...

  • Coordinator, Fund Development

    7 days ago

    Edmonton, Canada Edmonton Humane Society Full time

    **Coordinator, Fund Development**: **FT/Permanent**: **About Us**: The Edmonton Humane Society (EHS) has been an animal welfare leader in the Edmonton community since 1907. We strive to be a model of excellence in the advancement of animal welfare and to lead the movement in creating a more humane world. EHS is a safe haven for thousands of homeless animals...

  • Coordinator, Fund Development

    1 month ago

    Edmonton, Canada Edmonton Humane Society Full time

    **Coordinator, Fund Development**: **FT/Permanent**: **About Us**: The Edmonton Humane Society (EHS) has been an animal welfare leader in the Edmonton community since 1907. We strive to be a model of excellence in the advancement of animal welfare and to lead the movement in creating a more humane world. EHS is a safe haven for thousands of homeless animals...

  • Coordinator, Development

    4 weeks ago

    Edmonton, Canada Glenrose Hospital Foundation Full time

    **About the Glenrose Hospital Foundation** The Glenrose Rehabilitation Hospital is vital to our provincial healthcare system. Unique to the province and country, the Glenrose is the largest specialized rehabilitation hospital in Canada, seeing close to 100,000 patient visits annually. The Glenrose provides a standard of care for its patients and highly...

  • Fund Development Coordinator

    4 weeks ago

    Edmonton, Canada L'Arche Edmonton Full time

    L’Arche Edmonton is seeking an energetic and compassionate individual for the role of Fund Development Coordinator (40 hours a week). This role initiates, develops, and leads fundraising and associated communication strategies for L’Arche Edmonton. This role also coordinates grant writing and annual appeal portfolios. Major Duties and...

  • Volunteer Program Coordinator

    4 weeks ago

    Edmonton, Canada Edmonton Public Library Full time

    Are you a consummate people-person with expertise in volunteer management? Are you a self-motivated, organized, and clear communicator? Do you want to engage more library lovers in supporting one of Edmonton’s favourite causes by coordinating EPL’s Volunteer Program framework? If so, this is the place for you! EPL continues to be one of the most used...

  • Development Coordinator

    4 weeks ago

    Edmonton, Canada e4c Full time

    e4c is seeking a dynamic, relationship builder who is interested in making a significant impact in the Edmonton community. This role is responsible for donor queries and stewardship, grant prospecting and administration, as well as acts as a database administrator for e4c’s Raiser’s Edge NXT software.As a Development Coordinator, you have a keen eye for...

  • Development Coordinator

    4 weeks ago

    Edmonton, Canada e4c Full time

    e4c is seeking a dynamic, relationship builder who is interested in making a significant impact in the Edmonton community. This role is responsible for donor queries and stewardship, grant prospecting and administration, as well as acts as a database administrator for e4c’s Raiser’s Edge NXT software.As a Development Coordinator, you have a keen eye for...

  • Development Coordinator

    4 weeks ago

    Edmonton, Canada e4c Full time

    e4c is seeking a dynamic, relationship builder who is interested in making a significant impact in the Edmonton community. This role is responsible for donor queries and stewardship, grant prospecting and administration, as well as acts as a database administrator for e4c’s Raiser’s Edge NXT software.As a Development Coordinator, you have a keen eye for...

  • Development Coordinator

    1 week ago

    Edmonton, Canada e4c Full time

    e4c is seeking a dynamic, relationship builder who is interested in making a significant impact in the Edmonton community. This role is responsible for donor queries and stewardship, grant prospecting and administration, as well as acts as a database administrator for e4c’s Raiser’s Edge NXT software.As a Development Coordinator, you have a keen eye for...

  • Coordinator, Fund Development

    4 weeks ago

    Edmonton, Canada Dogs with Wings Assistance Dog Society Full time

    Coordinator, Fund Development Dogs with Wings Assistance Dog Society (DWW) is seeking an enthusiastic and highly organized individual to join its Development & External Relations team as Coordinator, Fund Development. This dynamic position plays a crucial role in fundraising, donor relations, and development activities. Key areas of responsibility: -...

  • Development Coordinator

    4 weeks ago

    Edmonton, AB, Canada e4c Full time

    e4c is seeking a dynamic, relationship builder who is interested in making a significant impact in the Edmonton community. This role is responsible for donor queries and stewardship, grant prospecting and administration, as well as acts as a database administrator for e4c’s Raiser’s Edge NXT software. As a Development Coordinator, you have a keen eye...

  • Site Program Coordinator

    1 week ago

    Edmonton, Alberta, Canada Youth Empowerment & Support Services Full time

    Site Program Coordinator Full-Time Youth Empowerment and Support Services (YESS) is currently seeking a qualified Full-Time Permanent Site Program Coordinator, to provide support at the Youth Support Centre(YSC). What We Do YESS is a not-for-profit agency working with youth facing difficult realities. Based in Edmonton, our Youth Support Centre provides...

  • Program Coordinator

    4 weeks ago

    Edmonton, Canada Kids Up Front Edmonton Full time

    **OUR ORGANIZATION** Kids Up Front Edmonton is part of a national body called Kids Up Front Canada that oversees 6 regions across the country. Since 2003, Kids Up Front Edmonton has opened over 500,000 doors for children, youth and families with financial or social barriers by providing access to a variety of fun experiences valued at over $13.5 M. A...

  • Site Program Coordinator

    1 week ago

    Edmonton, Canada Youth Empowerment & Support Services Full time

    Site Program Coordinator Full-Time Youth Empowerment and Support Services (YESS) is currently seeking a qualified Full-Time Permanent Site Program Coordinator, to provide support at the Youth Support Centre(YSC). What We Do YESS is a not-for-profit agency working with youth facing difficult realities. Based in Edmonton, our Youth Support Centre provides...

  • Service Coordinator

    1 week ago

    Edmonton, Canada Creative Door Services Full time

    Creative Door Services, North America’s largest overhead door dealer, operates nine branches across Western Canada and we have over 50 years of experience in the residential and commercial overhead door industry. We provide access solutions by servicing and installing a variety of overhead doors and driveway gate systems, operators and associated...

  • Service Coordinator

    1 month ago

    Edmonton, Canada Creative Door Services Full time

    Creative Door Services, North America’s largest overhead door dealer, operates nine branches across Western Canada and we have over 50 years of experience in the residential and commercial overhead door industry. We provide access solutions by servicing and installing a variety of overhead doors and driveway gate systems, operators and associated...

  • Program Coordinator

    7 days ago

    Edmonton, Canada University of Alberta Full time

    **VER Development & Alumni Rel.**: - Competition No. **S113151109** - Posting Date **May 16, 2023** - Closing Date **May 29, 2023** - Position Type **Full Time - Operating Funded** - Salary Range **$51,055 to $69,342 per year** - Grade **08** - Hours **35** This position is a part of the Non-Academic Staff Association (NASA). This position offers a...

  • People & Culture Coordinator and Engagement

    4 weeks ago

    Edmonton, Canada AIMCo (Alberta Investment Management Corporation) Full time

    DEPARTMENT: Administrative - CLOSING DATE: - February 13, 2024 Opportunity Are you looking for a dynamic and challenging work environment where you can continuously develop your problem solving and critical thinking skills? Do you have strong organization and project management skills that allow you to thrive in a fast-paced and at times ambiguous...