Service Advisor
5 months ago
Work Term: Permanent
- Work Language: English
- Hours: 40 to 44 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 7 months to less than 1 year
- or equivalent experience
**Work setting**:
- Business
- Automobile repair services
**Tasks**:
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Receive payments
- Answer written and oral inquiries
**Computer and technology knowledge**:
- Database software
- Internet
**Security and safety**:
- Driving record check (abstract)
**Transportation/travel information**:
- Own transportation
- Valid driver's licence
**Work conditions and physical capabilities**:
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Walking
- Work under pressure
**Personal suitability**:
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
**Screening questions**:
- Are you currently legally able to work in Canada?
**Green job**:
- Involves supporting green economy sectors
**Health benefits**:
- Dental plan
- Health care plan
**Financial benefits**:
- Commission
**Long term benefits**:
- Group insurance benefits
- Life insurance
**Other benefits**:
- Free parking available
- Learning/training paid by employer
- On-site amenities
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