Product Owner I, Common Services

2 weeks ago

Toronto, Canada TD Bank Full time

399684BR

Project Management

Toronto, ON

February 14, 2023

Company Overview

Department Overview

Job Description Summary
- The Product Owner is primarily responsible to ensure that a development team (pod) or multiple development teams (pods) are creating value for the organization through the delivery of customer-focused product increments. This entails aligning with other Product Owners and senior management to follow a product vision, creating and maintaining a prioritized product backlog, managing delivery blockers, continuously assessing customer feedback taking the pulse of the market and bringing in innovation and collaborating with stakeholders. The Product Owner should always be considering how to maximize value, assessing how the product or the delivery process can be continuously improved, contributes to a positive work environment and ensures that work embodies the Agile principles of transparency, collaboration and engagement

The Product Owner I within the Common Services - Digital Conversations - Chat platform is responsible to ensure we are creating value for the organization through the delivery of Chat capabilities across the enterprise. This entails aligning and orchestrating with other Product Owners and senior management to follow a Feature/Epic Vision, creating and maintaining a prioritized feature/epic backlog, managing delivery blockers and risks, and continuously assessing business feedback. The Product Owner I should always be considering how to maximize value, assessing how the feature or the delivery process can be continuously improved, focuses on regulatory compliance and delivery by the compliance date, contributes to a positive work environment and ensures that work embodies the Agile principles of transparency, collaboration and engagement.

**Customer**
- Partner with senior management to support the delivery of a product vision
- In alignment with the product vision, create and maintain a product backlog and continuously re-prioritize user stories that will provide the most customer or end user value
- Continuously align with senior management on the product delivery roadmap, defined Minimum Marketable Features or Minimum Viable Products and release cadence
- Review performance analytics; recommend and champion strategies to enhance the customer or end user product experience
- Participate in scrum or Kanban events (e.g. stand-ups, retrospectives), express new ideas for improving product value or delivery efficiency, sharing with leadership as appropriate
- Create a value-focused product backlog and continuously iterate, ensuring there are user stories scoped and prioritized
- Provide user story design, development and completion oversight; accepting / rejecting user stories based on the agreed upon Definition of Done and Acceptance Criteria
- Manage delivery initiatives and (depending on complexity) oversee multiple development team (pod) backlogs
- Proactively raise issues that impede the efficient delivery of customer-focused increments
- Responsible for defect management and prioritization

**Job Description**:
**Shareholder**
- Adhere to enterprise frameworks or methodologies that relate to activities for own business area / journey
- Ensure on-going strategic alignment with senior management, providing feedback as appropriate
- Consider development team and stakeholder feedback in backlog management, facilitating conversations with multiple stakeholders representing competing priorities
- Understand the internal business and technical environment, proactively defining, aligning or integrating with relevant stakeholders, shared services control groups (or platform as appropriate
- Lead the submission and discussion on the Quarterly Business Review, with respect to their product
- Proactively manage business stakeholders to obtain inputs needed for product development in a timely manner
- Monitor the regulatory environment and partner with the senior management to consider changes to product strategy as needed
- Actively coordinate and engage in risk, quality and/or business testing management
- Empowered to make product delivery decisions, escalating to senior management as appropriate
- Actively communicate to business, technology and senior management regarding product changes and backlog priorities
- Single point of escalation for development team, providing guidance and decisioning as needed
- Work cohesively with peers to reinforce Agile processes
- Compile performance metrics and share with relevant stakeholders
- Define the OKRs in partnership with numerous stakeholders across the organization
- Protect the interests of the organization
- identify and manage risks, and escalate non-standard, high risk activities as necessary
- Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
- Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

**Employ

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