Financial Coordinator/receptionist

4 weeks ago


Surrey, Canada Corus Orthodontists Full time

Come and join our team today and deliver exceptional patient experiences.
Are you interested in being a part of a team in the fast-paced field of orthodontics? Our team at South Surrey Smiles is looking for a passionate and energetic Orthodontic Financial Coordinator/Receptionist to join our well-established practice in Surrey, British Columbia.
**What you will benefit from**:

- Being part of a fun working environment with a collaborative and engaging team that prioritizes employee development.
- Competitive Salary and extensive extended health benefits package including Health & Wellness Spending accounts, uniform allowance and continuing education opportunities.
- Partnering with and learning from an experienced network of professionals.

**What you will be doing - key responsibilities**:

- Organize and update paperwork and administrative requirements to collect payments.
- Build strong relationships with patients to ensure trust and loyalty.
- New patient orientation - signed documentation.
- Enter and update financial contracts into the software system.
- Resolve financial discrepancies and financial concerns.
- Update financial information in the practice management software.
- Maintain and balance daily finances.
- Maintain positive relationship with insurance companies.
- Track any notes on chart regarding insurance changes.
- Processing insurance claims, direct billing on the 1st and 15th of the month and reconciling insurance cheques.
- Arrange payment agreements with new patients.
- Follow up on outstanding accounts.
- Prompt and professional communication to patient enquiries.
- Accounts payable.
- Maintain daily, weekly, and monthly monitoring systems and reports.
- Managing and resolving patient concerns/issues.
- Reception duties as needed.

**What you bring - qualifications**:

- Business and/or Dental administrative experience would be an asset.
- Previous experience as a Financial Coordinator would be an asset.
- Knowledge and understanding of orthodontic treatment plans and ability to educate the patients would be an asset.
- Computer proficiency and the ability to learn new programs.
- Outstanding time management and organizational skills.

**How to Apply**:
**Visit our IG page at**: southsurreysmilesorthodontics
CAD



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