Account Manager

1 week ago

Greater Sudbury, Canada ABB Full time

**Account Manager**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
Process Industries division delivers complete electrification and automation solutions, industry-specific products and lifecycle services across industries. Engineering and delivering automation solutions from device to monitoring and control make our customers get more out of their investment; digitalization solutions including collaborative operations and augmented reality help improve plant and enterprise productivity, reduce maintenance and energy costs. Our engineering, project management, services and solutions portfolio covers a wide range of industries - Mining, Pulp & Paper, Metals, Aluminum and Cement, Data centers and Food and Beverage.

**Your responsibilities**:

- Accelerate Mining growth as Account Manager with Integrity, safety, customer focus & collaboration as main pillars.
- Exceed assigned Mining orders received (OR) & gross margin (GM) budget with primary focus on growth, account penetration and capturing maximum share of customer spend.
- Lead early engagement with End-users, OEM's and EPC & EPCMs at all levels with in assigned territory. Focus on decision makers from operations, project/maintenance engineers, procurement, mine managers as well as corporate leadership. Use value-added strategies with comprehensive key player maps for targeted accounts.
- Responsible for active prospecting, developing & winning opportunities. Understand the return on investment, mining processes, organizational structure, operational challenges and buying behavior. Develop the opportunity capture team strategies based on ABB and competitive value propositions.
- ABB CRM is SalesForce; ensure that all projects, opportunities, customer interface reports, account plans and contacts are documented/updated in Salesforce in a timely fashion. A weekly update is expected. Create, maintain, and share monthly updates of individual sales plans using SalesForce. Maintain an active sales pipeline at a minimum of triple the budget, rank the customers by their propensity to spend and specific customer/project activities. The plan should include information on local competition, a Three year revenue & relationship growth strategy as well as a penetration growth plan.
- Collaborate with account managers, market segment & proposal managers to develop strategic pursuit plans. Actively participate in review/analysis of customer specifications, go/no go review, ensure on-time response, provides target market price and position ROI as part of our offerings. Prepare value proposals if required; responsible for ABB’s on-time response to customer requests.

**Your background**:

- Engineering, Technology and/or Project Management designation.
- Experience related to large project engineering/execution/construction approaches preferred.
- Self-starter, entrepreneurial character, sense of urgency and drive for results, motivated, positive outlook, willingness to take on new, complex and unfamiliar tasks. Must be detail oriented, able to manage multiple tasks in a team environment and create positive collaboration with co-workers, suppliers & customers.
- Strong interpersonal, negotiation and communication skills with customers and co-workers are critical. Must always look for win-win solutions.
- Experience with Salesforce, SAP, accounting / financial transactions, contractual law.
- Bilingualism would be an asset, verbal and written - English and French.

**Benefits**:

- Retirement plan
- Accident insurance
- Healthcare plan
- Wellbeing program

**More about us**:

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