Guest Services Manager

6 months ago


Toronto, Canada Crowne Plaza Toronto Airport Full time

Crowne Plaza Toronto Airport is seeking an energetic, creative, career oriented individual to fill the position of Guest Services Manager. This position will best suit an ambitious individual striving to make a difference. The Guest Services Manager is responsible for the supervision of the front desk, bell service and switchboard staff while ensuring the guest cycle of arrival to departure is completed to hotel standards.

Attention to detail, exceptional organization skills and the ability to handle multiple projects simultaneously is essential. Previous Front of House experience required.

Must be able to work rotating shifts.

**The Crowne Plaza Toronto Airport is committed to fostering a positive and progressive workforce that is representative of the citizens we serve. We will provide equitable treatment and accommodation to ensure barrier free employment.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- 8 hour shift

**Experience**:

- Hotel & Accommodations Guest Services Staff: 1 year (required)
- customer service: 1 year (required)

Work Location: In person



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