Guest Services Manager
3 months ago
Grow with us...We love this role at SH Hotels & Resorts because it has so many different facets. There’s abundant opportunity to be creative, warm, imaginative—and refresh your leadership skills in our Front Office department.1 Hotel Toronto has an opportunity for a service-minded Guest Services Manager to lead and inspire our great-natured service team. Our Guest Services Manager will train, supervise and mentor new hires, setting them up for success in the most productive ways. It’s a role in which you’ll be constantly interacting with guests, whether you’re welcoming them from across an ocean or just around the corner. And you’ll be teaching others to do the same, so leading by example is everything in this role.About You…Passionate about hotel operations and guest service with a minimum of 2 years of similar work experience.A post-secondary diploma or degree would be a plus.Advanced knowledgeable of hotel operations, a strong leader and a proven track record in guest and team member engagement and financial performance.Excels at communication, both verbal and written.Is flexible and willing to meet the demands of a 24-hour operationAbout us…Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:Designed by Nature work environmentHealth & Wellness - Competitive Medical, Dental & Vision, and EAP programRetirement PlanningPaid Personal Days Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can
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Guest Experience Centre Consultant
6 months ago
Toronto, Canada Guest Experience Center Full timeOverview: **RECIPE is looking for a Guest Experience Centre Consulant** **to join our Guest Services team!** **(Toronto)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt, East Side...
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Bilingual Guest Experience Centre Consultant
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Toronto, Canada Guest Experience Center Full timeOverview: **RECIPE is looking for a Bilingual Guest Experience Centre Consulant** **to join our Guest Services team!** **(Toronto)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt,...
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Bilingual Guest Experience Centre Consultant
6 months ago
Greater Toronto Area, Canada Guest Experience Center Full timeOverview: **RECIPE is looking for a Bilingual Guest Experience Centre Consulant** **to join our Guest Services team!** **(Vaughan)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt,...
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Guest Services Manager
5 months ago
Toronto, Canada Vela Full time**ABOUT VELA** Located in an iconic heritage building in the heart of the city, VELA is a modern homage to the grand hotel lobby bar, presenting unparalleled service in a five-star designed space. VELA spans 4,000 square feet with an additional 2,000 square-foot, year-round covered patio. Recognized by the Michelin Guide - the menu by executive chef...
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Guest Service Manager
5 months ago
Toronto, Canada InnVest Hotels-Holiday Inn Express Toronto Downtown Full time**THE OPPORTUNITY**: GUEST SERVICE MANAGER REPORTS TO GENERAL MANAGER **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built on...
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Guest Services Manager
6 months ago
Toronto, Canada Marriott International, Inc Full time**Job Number** 24096972 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Toronto, 75 Lower Simcoe Street, Toronto, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...
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Guest Services Manager
5 months ago
Toronto, Canada Silver Hotel Group Full timeWelcome to Union Hotel, an independent and boutique space offering distinctive hospitality in the heart of downtown Toronto. We’re committed to rethinking the guest experience, breaking from convention, and offering something fun and memorable. Union Hotel puts hospitality at the forefront and intertwines the best of local throughout our rooms, artwork,...
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Guest Services Manager
5 months ago
Toronto, Canada The Westin Toronto Airport Hotel Full timeLooking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 20 hotels owned and managed by Easton’s Group of Hotels, and more in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a...
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Guest Services Manager
6 months ago
Toronto, Canada Silver Hotel Group Full time**Duties and Responsibilities** - Reporting to the Rooms Division Manager, the Guest Services Manager will:_ - Demonstrate and promote a total commitment to providing exceptional and personalized experiences for our guests and team members. - Making sure that our Customer Service standards and scores are at their best. - Ensure guests receive prompt,...
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Guest Services Manager
5 months ago
Toronto, Canada Silver Hotel Group Full timeInspired by Toronto’s diverse local culture, **Union Hotel** is an independent and boutique property offering distinct, bold and memorable hospitality in the heart of downtown. This vibrant new hotel is poised to become _the _gathering place to eat, drink, work and play any time of day. Situated in Toronto’s dynamic financial district, energy flows and...
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Guest Services Manager
5 months ago
Toronto, Canada Silver Hotel Group Full time**Guest Services Manager** Pantages Hotel is currently hiring a Guest Services Manager to join our dynamic team! The Guest Services Manager will be responsible for all aspects of the daily operations of the front office in a hotel environment. The role includes working with the hotel team to develop strategies and coordinate programs to optimize guest and...
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Guest Services Manager
6 months ago
Toronto, Canada House Concepts Full timeAre you ready to make your lasting mark on the wellness industry in Toronto? House Concepts is seeking a dynamic and motivated individual to join us as the Guest Service Manager for our new downtown Toronto location. As the Guest Service Manager, you will play a pivotal role in shaping the brand's identity and ensuring a best-in-class experience for both...
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Guest Services Manager
5 months ago
Toronto, Canada The Hazelton Hotel Full time**Responsibilities**: - Respond to and follow up on any guest or employee issues as they arise in the absence of senior management. - Communicate hotel policies and departmental expectations to the Front Office Team (Front Desk, Bell/Door/Valet and Concierge). - Communicate effectively with all departments to ensure seamless service for our guests and a...
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Guest Services Manager
5 months ago
Toronto, Canada Crowne Plaza Toronto Airport Full timeCrowne Plaza Toronto Airport is seeking an energetic, creative, career oriented individual to fill the position of Guest Services Manager. This position will best suit an ambitious individual striving to make a difference. The Guest Services Manager is responsible for the supervision of the front desk, bell service and switchboard staff while ensuring the...
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Guest Services Manager
6 months ago
Toronto, Canada Crowne Plaza Toronto Airport Full timeCrowne Plaza Toronto Airport is seeking an energetic, creative, career oriented individual to fill the position of Guest Services Manager. This position will best suit an ambitious individual striving to make a difference. The Guest Services Manager is responsible for the supervision of the front desk, bell service and switchboard staff while ensuring the...
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Guest Services Manager
4 months ago
Toronto, Canada Omni Hotels & Resorts Full timeOverview / vue générale King Edward Hotel With its rich history, timeless elegance, and modern hospitality, the Omni King Edward Hotel has been a favourite of both locals and visitors for over 120 years. Located in the heart of downtown Toronto, this landmark hotel is just steps away from a wealth of diverse restaurants, tourist hotspots, and...
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Guest Service Manager
6 months ago
Toronto, Canada Sandman Hotel Group Full timeProud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...
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Guest Service Manager
5 months ago
Toronto, Canada Sandman Hotel Group Full timeProud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...
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Guest Service Manager
6 months ago
Toronto, Canada Omni Hotels & Resorts Full timeOverview / vue générale: **King Edward Hotel** With its rich history, timeless elegance, and modern hospitality, the Omni King Edward Hotel has been a favourite of both locals and visitors for over 110 years. Located in the heart of downtown Toronto, this landmark hotel is just steps away from a wealth of diverse restaurants, tourist hotspots, and...
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Guest Services Manager
6 months ago
Toronto, Canada Chelsea Hotel Full timeJob Summary To provide leadership and direction for the services team and to ensure that the service standards, policies and procedures of the department and Chelsea Hotel are properly adhered to in a consistent manner. The position requires the maintenance of positive morale among the Guest Services Team though feedback, career counseling and development....