Operations Coordinator

2 months ago


Ottawa, Canada University of Ottawa Full time

The University of Ottawa—A crossroads of cultures and ideas

The University of Ottawa is home to over 50,000 students, faculty and staff, who live, work and study in both French and English. Our campus is a crossroads of cultures and ideas, where bold minds come together to inspire game-changing ideas. We are one of Canada’s top 10 research universities—our professors and researchers explore new approaches to today’s challenges. One of a handful of Canadian universities ranked among the top 200 in the world, we attract exceptional thinkers and welcome diverse perspectives from across the globe. Our employees come together around the shared purpose of constant improvement, personal development, service excellence, teamwork and a passion for learning with a desire to make uOttawa and the world a better place. Everyone's contributions are valued, we all play a part in making uOttawa a world-class institution. Most importantly, we make it possible for you to achieve your full potential. Because at uOttawa, you belong

About the Faculty of Social Sciences

The FSS comprises nine departments, schools and institutes, which offer undergraduate, masters and doctoral programs in both English and French. With its 10,000 students, 260 full-time professors, and wide array of programs and research centres, the Faculty of Social Sciences plays a key role at the heart of the University of Ottawa. Its graduate students are supervised by excellent researchers and undertake cutting-edge research in the Faculty's masters and Ph.D. programs. Along with its complement of about 100 administrative employees, the faculty is proud to provide a collaborative working environment that inspires new ideas, encourages creative ingenuity, and promotes excellence.

**Position purpose**:
Under the supervision of the Chair of the Department of Economics, provides leadership in the management of both academic and administrative activities of the Institute. Advises and guides graduate students to ensure an outstanding student experience. Responsible for the coordination of administrative activities such as financial, human and physical resource management to ensure the effective and efficient operation of the Institute.

**What you will bring**:
Post-secondary education in a relevant discipline, or equivalent combination of education and work experience.

Minimum of five (5) years demonstrated experience in a similar role.

Knowledge of post-secondary academic processes.

Experience in customer service in an academic support position to provide advice and guidance to students

Knowledge and lived experiences necessary to guide and support equity-deserving students.

Experience analyzing and solving problems

Experience managing financial, material and physical resources

Knowledge and experience of the principles of employee supervision

Experience in administrative writing in both official languages

Excellent communication, interpersonal and public relations skills

Organizational skills, ability to work under pressure, as part of a team and to meet strict deadlines

Initiative, autonomy and judgment

**Key Competencies at uOttawa**:
Here are the required competencies for all or our employees at uOttawa:
**Planning**: Organize in time a series of actions or events in order to realise an objective or a project. Plan and organize own work and priorities in regular daily activities.

**Initiative**: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.

**Client Service Orientation**: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.

**Teamwork and Cooperation**: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.


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