Specialist, Digital Product

2 weeks ago

Toronto, Canada Ontario Medical Association Full time

Are you looking to expand your skills and be part of an organization that is committed to the Equity, Diversity and Inclusion principles of **_Humility, Accountability, Collaboration, Courage, and Integrity_**? Do you hold high the values of being respectful, bold, responsive, and transparent? Are you looking to join one of Greater Toronto’s Top 2023 Employers? Then join the Ontario Medical Association’s Member Relations, Advocacy & Communications department.
The Ontario Medical Association (OMA) advocates for and supports doctors, seeking to strengthen their leadership role in caring for patients. We continually seek to be the trusted voice in transforming Ontario’s health care system by courageously pursuing best practices, new ideas, solutions and opportunities to improve.

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The OMA has moved to a permanent hybrid work environment. As such, the individual in this position will be required to work a minimum number of days in our Toronto office.*

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Job Summary*
Working with various content management systems, the individual provides ongoing advice and remediation for issues impacting website accessibility, usability, and content delivery.
The Specialist, Digital Product has a solid understanding of best practice in digital content publishing, web accessibility and front-end development, and is comfortable with using and maintaining a variety of digital tools and products.

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You Will Make a Difference By*

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Implementing front-end design changes and complex publishing on multiple content management systems.
- Building web layouts, forms, and other specialized website content.

Collaborating within the Digital Product Team to enhance and improve OMA’s digital products.

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Participating in user acceptance testing for digital projects.
- Identifying opportunities to expand and enhance online services and content, improve the member experience and promote new web-based tools and technologies.
- Reviewing the quality, accessibility and responsiveness of OMA’s digital products. Depending on the issue, makes recommendations to be compliant or makes changes to ensure compliance.

Advising the Digital Content Team to identify opportunities for technical process and performance improvements.
- Contributing to website/product documentation to support the Digital Team operations.
- Researching and promoting the use of new content tools and functionalities to enhance the member experience.
- Trouble-shooting problems with website operation/access affecting content deliver to members.

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Requirements That Are Important to Us*
- College diploma in UX/web design, web development or equivalent experience and/or courses or designations relating to digital fundamentals and best practices including Accessibility, web, graphic design, technology tools
- 2-4 years of experience in a variety of experience in digital, technology, digital publishing and product implementation with the ability to identify issues, troubleshoot and propose solutions
- Strong knowledge of and experience with current web trends (e.g., analytics and design), and standards (e.g. the Accessibility for Ontarians with Disabilities Act and WCAG 2.0 AA)
- Strong experience delivering digital products and services.
- Deadline-driven and able to multi-task.
- Strong communicator and collaborator with an impeccable attention to detail.

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What Do We Have to Offer You?*
- Fantastic opportunity to grow with the team and help shape the strategic direction of the OMA
- Paid professional development and continuous in-house learning
- Friendly and flexible hybrid work environment
- Competitive salary and bonus program
- Exceptional group benefits package, including a spending account and a robust wellness program
- Work with one of Toronto’s Top 2023 Employers

**Facebook** | **Twitter** | **Instagram** | **YouTube** | **LinkedIn**
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