Technical Writer
7 months ago
**About the Role**
- Works closely with editorial, development, customer support, product management, and services to develop high-quality technical content.
- Drafts, maintains, and edits content for release notes and release publications.
- Reviews UI text for consistent tone and style.
- Balances multiple projects, including projects beyond normal scope, and works as an integral part of the product team.
- Prepares content for online delivery.
- Learns and tests product functionality while writing documentation.
- Provides regular updates to manager on project status.
- Influences product team by educating on our processes and standard methodologies.
- Attends Agile and team meetings.
- Contributes to shared projects across the larger team.
**About You**
We're looking for someone with excellent written, verbal, and interpersonal skills, and someone who is analytical with strong attention to detail, who works efficiently in a lively environment, and can quickly prioritize deadlines.
Basic Qualifications
- Bachelor's degree and 4+ years of technical writing experience or equivalent.
Other Qualifications
- Experience implementing or working with enterprise software preferred.
- Proficient knowledge of DITA and XML authoring tools.
- Experience with Jira or other ticketing system.
- Proactive and able to work independently on multiple projects.
- Background in human resources, payroll, finance, or higher education a plus.
Pay: $60.00-$80.00 per hour
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- technical writing: 4 years (preferred)
Ability to Commute:
- Vancouver, BC V6B 1M8 (preferred)
Ability to Relocate:
- Vancouver, BC V6B 1M8: Relocate before starting work (preferred)
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