Technical Writer

3 months ago

Vancouver, Canada Absolute Software Full time

**Job Details**

We are looking for a results-driven, self-motivated Technical Writer to complement our Absolute Secure Endpoint documentation team. The Technical Writer develops, maintains, and publishes information products, such as console help, release notes, API documentation, and partner integration guides. A Senior Technical Writer and a Localization Manager will mentor the individual in this role.

**Responsibilities**:

- Creating, updating, and maintaining high-quality user documentation for our SaaS products and Persistence platform
- Adhering to the corporate style guide to create user-centric documentation
- Performing pre-production and post-production work on localized/translated files
- Maintaining a team and departmental collaboration (or wiki) site using Confluence
- Foster a culture of continuous improvement through retrospectives

**Qualifications**:

- 5+ years of experience developing technical content for complex enterprise software products in an Agile development environment.
- Intermediate to advanced knowledge of MadCap Flare
- Experience editing and publishing API documentation
- Experience working with HTML and CSS
- Experience managing source files in Git repositories
- Experience working with a geographically diverse development organization, cross-functional project teams with demonstrated ability to communicate effectively with technical and non-technical staff
- Excellent research skills with an ability to distill complex information into clear, concise content directed at your target audience
- Excellent written and oral communication skills
- Strong critical thinking and problem-solving skills with attention to detail
- Demonstrated ability to prioritize, multi-task, and meet aggressive deadlines while working with multiple projects/stakeholders
- Ability to work independently and as part of a documentation team

**Nice to Have**:

- Experience creating documentation in a CI/CD software development environment
- Experience implementing an AI strategy to optimize the user experience

**Education**:

- Bachelor’s degree in Computer Engineering, English, Journalism, Communications, or equivalent field, and
- Certificate in Technical Writing (desired)

**Technical Skills**:
Working knowledge of the following:

- MadCap Flare, for creating and publishing content
- Atlassian suite, specifically Confluence and JIRA- Content management system, specifically GitLab
- Git command-line or client, specifically Sourcetree
- Microsoft 365 apps

**Benefits**:

- Competitive salary and benefits package
- Hybrid work environment
- Opportunity to work with a diverse and talented global team
- Career development opportunities

The US base pay range for this position is from USD $70,000 - $85,000 annually; the base pay offered is determined by the market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our annual bonus program.

The Canada base pay range for this position is from CAD $75,000 -$90,000 annually; the base pay offered is determined by the market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our annual bonus program.

**Why Work For Us**:
You’re resilient and passionate about securing the Work from Anywhere era.
So are we.
We’re in search of the best and the brightest - everyone from innovators, sellers and marketers to financers, operators and especially customer relationship managers - we’re looking for top tier talent to help us shape the next decade of security, drive innovation that enables customers with truly disruptive solutions and are dedicated to making a meaningful difference.

or visit our
**YouTube channel

  • Technical Writer

    4 months ago

    Vancouver, Canada PortaOne Full time

    PortaOne is looking for a technical writer to join our team. You’ll be working with new release guides, handbooks that keep updating permanently. At PortaOne, we have complicated products — and we seek a professional that’ll be explaining them in clear and simple language. Our aim is that both engineers and decision-makers that might not possess...

  • Technical Writer

    3 months ago

    Vancouver, Canada PortaOne Full time

    PortaOne is looking for a technical writer to join our team. You’ll be working with new release guides, handbooks that keep updating permanently. At PortaOne, we have complicated products — and we seek a professional that’ll be explaining them in clear and simple language. Our aim is that both engineers and decision-makers that might not possess...

  • Technical Writer

    3 months ago

    Vancouver, Canada SNC-Lavalin Full time

    **1ascvTechnical Writer** Are you looking for a company that works on major engineering projects all over the world? Do you want to make a difference by improving the daily lives of communities worldwide? Are you seeking to join an inclusive and diverse team that you can truly count on? You’ve come to the right place! The Technical Writer will join a...

  • Technical Writer

    4 months ago

    Vancouver, Canada SAP Full time

    We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

  • Technical Writer Specialist

    1 week ago

    Vancouver, British Columbia, Canada SAP Full time

    About the RoleWe're seeking a skilled Technical Writer to join our team at SAP. As a Technical Writer, you'll play a crucial role in creating and maintaining high-quality documentation and user assistance assets.Key ResponsibilitiesCollaborate with cross-functional teams to develop clear and concise documentation for our products, including release notes,...

  • Technical Writer Specialist

    1 week ago

    Vancouver, British Columbia, Canada SAP Full time

    About the RoleWe're seeking a skilled Technical Writer to join our team at SAP. As a Technical Writer, you'll play a crucial role in creating and maintaining high-quality documentation and user assistance assets.Key ResponsibilitiesCollaborate with cross-functional teams to develop clear and concise documentation for our products, including release notes,...

  • Technical Report Writer

    3 months ago

    Vancouver, Canada Archos Engineering Consultants Full time

    Job Title: Technical Writer *W We Are Looking For:* A young and ssionate - fessional to j - the Archos e - neering team wit aspirations to become a well - nded technical repo t writer - leader in their - sition If:* - You are motivated in p fessional a - self-development. - You see yourself a leader - the community and oup of peers with a desi to...

  • Rbs Technical Writer

    3 months ago

    Vancouver, Canada Teck Resources Limited Full time

    **Summary**: Reporting to the RBS Training Supervisor, the RBS Technical Writer, will assist with standardization, alignment and quality control of documents and other training materials. Training materials should be written in a way that explains technical information in simple language that can be easily understood by end users. The Technical Writer will...

  • Technical Writer Specialist

    2 weeks ago

    Vancouver, British Columbia, Canada SAP Full time

    About the RoleWe're seeking a skilled Technical Writer to join our team at SAP. As a key member of our documentation team, you'll play a crucial role in creating high-quality documentation and user assistance assets that enable our customers to get the most out of our products.Key ResponsibilitiesCollaborate with cross-functional teams to develop clear and...

  • Technical Writer Specialist

    2 weeks ago

    Vancouver, British Columbia, Canada SAP Full time

    About the RoleWe're seeking a skilled Technical Writer to join our team at SAP. As a key member of our documentation team, you'll play a crucial role in creating high-quality documentation and user assistance assets that enable our customers to get the most out of our products.Key ResponsibilitiesCollaborate with cross-functional teams to develop clear and...

  • Technical Writer Specialist

    2 days ago

    Vancouver, British Columbia, Canada SAP Full time

    About the RoleThe Technical Writer will play a crucial part in crafting and maintaining high-quality documentation and user assistance assets. This position demands strong technical writing skills, the ability to collaborate effectively with cross-functional teams, and a passion for delivering exceptional user experiences.Key ResponsibilitiesCollaborate with...

  • Technical Writer Specialist

    2 days ago

    Vancouver, British Columbia, Canada SAP Full time

    About the RoleThe Technical Writer will play a crucial part in crafting and maintaining high-quality documentation and user assistance assets. This position demands strong technical writing skills, the ability to collaborate effectively with cross-functional teams, and a passion for delivering exceptional user experiences.Key ResponsibilitiesCollaborate with...

  • Technical Writer

    4 months ago

    Vancouver, Canada InfoObjects Full time

    Technical Writer Location: Hybrid (3 Days onsite)at British Columbia V6B 1M8 Canada Duration: +6 months JD: **About the Role** - Works closely with editorial, development, customer support, product management, and services to develop high-quality technical content. - Drafts, maintains, and edits content for release notes and release publications. -...

  • Technical Writer

    4 months ago

    Vancouver, Canada Insurance Council of BC Full time

    The Insurance Council of British Columbia is the regulatory organization that licenses and regulates the activities of over 50,000 life and general insurance agents, general insurance salespersons, insurance adjusters, and restricted travel insurance agents in British Columbia. **Why Work for the Insurance Council?** Work with a great team of people in a...

  • Technical Writer

    4 months ago

    Vancouver, Canada LTIMindtree Full time

    **About LTIMindtree** LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies - . As a digital transformation partner to more than 750 clients, LTIMindtree brings extensive domain and...

  • Technical Writer

    4 months ago

    Vancouver, Canada Attabotics Full time

    **About You** - You want to work for a fast-paced company that thinks big and dreams huge. You are driven, view work as more than just a job, and are never satisfied with a project left half-done. You have a strong sense of personal ownership and responsibility for completion of objectives on time. You want to figure out why things tick which makes you tick...

  • Technical Writer

    4 months ago

    Vancouver, Canada Alida Full time

    Vancouver, BC, Canada Full Time Professional Services Mid Level **Technical Writer** As a Technical Writer, you have the opportunity to develop compelling self-help content that will help Alida customers, partners, and employees achieve their goals through our platforms and technologies. You will primarily be focusing on user-facing documentation and...

  • Specifications Writer

    2 weeks ago

    Vancouver, British Columbia, Canada ZGF Architects LLP Full time

    Specifications WriterZGF Architects LLP is seeking a skilled Specifications Writer to join our team in Vancouver. As a key member of our team, you will be responsible for producing high-quality construction specifications and drawings, technical input, and quality management.Key Responsibilities:Develop and document design and technical solutions for...

  • Specifications Writer

    2 weeks ago

    Vancouver, British Columbia, Canada ZGF Architects LLP Full time

    Specifications WriterZGF Architects LLP is seeking a skilled Specifications Writer to join our team in Vancouver. As a key member of our team, you will be responsible for producing high-quality construction specifications and drawings, technical input, and quality management.Key Responsibilities:Develop and document design and technical solutions for...

  • Senior Technical Writer

    1 week ago

    Vancouver, British Columbia, Canada Clariti Cloud Inc. Full time

    About the RoleWe are seeking a highly skilled Senior Technical Writer to join our team at Clariti Cloud Inc. As a Senior Technical Writer, you will play a critical role in creating, enhancing, and maintaining high-quality documentation for our product suite.Key ResponsibilitiesCollaborate with product managers and customer support to gather information and...