IT Support Technician

2 months ago


Winnipeg, Canada Orange Room Services Full time

**Position**:IT Support Technician, Location: Winnipeg, MB

**Reports to**:Director, Information Technology

**Direct Reports**:N/A

**Role and Responsibilities**:

- Troubleshoot hardware and software issues and resolve problems in a timely manner
- Follow established procedures for incident and problem management
- Configure and install computer systems and software
- Maintain inventory of hardware and software
- Provide user training and support on new systems and software
- Document solutions to common technical issues
- Collaborate with IT team members to resolve complex technical issues
- Participate in IT projects as required.

**Qualifications**:

- Graduate in a relevant technical diploma/degree program, such as Computer Science or Information Technology
- Strong problem-solving skills
- Familiarity with hardware and software configurations based on Microsoft Windows
- Knowledge of Microsoft Azure AD and Intune preferred
- Basic understanding of network and security principles
- Excellent communication and interpersonal skills
- Ability to work well under pressure and in a fast-paced environment.

**Job Types**: Full-time, Permanent

**Salary**: $43,000.00-$45,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Winnipeg, MB: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Application deadline: 2023-03-03


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