IT Support Technician
2 months ago
**Position**:IT Support Technician, Location: Winnipeg, MB
**Reports to**:Director, Information Technology
**Direct Reports**:N/A
**Role and Responsibilities**:
- Troubleshoot hardware and software issues and resolve problems in a timely manner
- Follow established procedures for incident and problem management
- Configure and install computer systems and software
- Maintain inventory of hardware and software
- Provide user training and support on new systems and software
- Document solutions to common technical issues
- Collaborate with IT team members to resolve complex technical issues
- Participate in IT projects as required.
**Qualifications**:
- Graduate in a relevant technical diploma/degree program, such as Computer Science or Information Technology
- Strong problem-solving skills
- Familiarity with hardware and software configurations based on Microsoft Windows
- Knowledge of Microsoft Azure AD and Intune preferred
- Basic understanding of network and security principles
- Excellent communication and interpersonal skills
- Ability to work well under pressure and in a fast-paced environment.
**Job Types**: Full-time, Permanent
**Salary**: $43,000.00-$45,000.00 per year
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Vision care
- Wellness program
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Winnipeg, MB: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Application deadline: 2023-03-03
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