Support Technician

7 months ago


Winnipeg, Canada Activate Games Full time

**Enter the Game**

Activate is a tech company known for creating Canada’s first full-scale interactive gaming facility. We are experiencing significant expansion, and are looking to expand our IT team with the addition of a Support Technician. In the position of Support Technician, you will work independently or with a small team to support all national and international facilities to solve technical issues. Your primary tasks include ensuring that facilities are running at optimal levels, watching facility cameras to catch issues proactively, providing on-call support, and helping on-site staff navigate through technical fixes. This is a part-time position.

**The Duties and Responsibilities**:

- Facility Support_
- Working in the support office, remotely helping facilities.
- Watching facility cameras and catching malfunctions proactively and ensuring workplace standards are adhered to.
- Reaching out to staff to provide support if issues are noticed prior to being contacted.
- Receiving support calls and service desk requests from facilities and providing timely resolutions to ensure facility returns to running at optimal levels.
- Troubleshooting issues that arise in the moment and getting rooms back up and running as quickly as possible to avoid negatively affecting customer experience.
- Assisting with facility updates, as required.
- Other tasks and duties as assigned.
- Quality Assurance_
- Completing documentation of support calls and service desk requests accurately.
- Ensuring to communicate effectively with facility staff at all levels of understanding
- Providing helpful and insightful support to facilities while maintaining a level of professionalism.
- Following up on issue resolution to ensure that the problem is not repeated.
- Documenting repeat issues with appropriate team members at a higher level.

**The Qualifications**:

- 2 or more years of previous experience in a similar role is required.
- Demonstrated proficiency in hardware troubleshooting.
- Demonstrated proficiency in recognizing software and hardware issues.
- Experience with wiring such as CAT5 is strongly preferred.
- Experience with network troubleshooting is strongly preferred.
- Willingness to work irregular hours, primarily evenings and weekends.
- Willingness to to work as early as 9am and as late as 1am, depending on shift.
- Willingness to provide support on-call when other members are unavailable.
- Access to reliable transportation during the mentioned hours.

**The Perks**:

- Competitive Salary
- Employee discount
- On-site parking

**About Activate**:


  • Support Technician

    2 weeks ago


    Winnipeg, Canada Activate Games Full time

    **Enter the Game!** Activate is a tech company known for creating Canada’s first full-scale interactive gaming facility. We are experiencing significant expansion, and are looking to expand our IT team with the addition of a Support Technician. In the position of Support Technician, you will work independently or with a small team to support all national...

  • Support Technician

    7 months ago


    Winnipeg, Canada Activate Games Full time

    Salary: $17.57 - $20.67 per hour **Enter the Game!** Activate is a tech company known for creating Canada's first full-scale interactive gaming facility. We are experiencing significant expansion, and are looking to expand our IT team with the addition of a Support Technician. In the position of Support Technician, you will work independently or with a...

  • IT Support Technician

    2 months ago


    Winnipeg, Canada Pulford Community Living Services Full time

    Job DescriptionWho we are: Pulford Community Living Services is a not-for-profit organization that provides community-based residential supports to person with intellectual disabilities. At Pulford, we foster an environment that encourages personal growth and independence, empowering each individual to live a full life. Guided by our core values of Dignity,...

  • Auto Technician

    7 months ago


    Winnipeg, Canada Car Support Full time

    Job Summary: We are seeking a skilled Mechanic to join our team. As a Mechanic, you will be responsible for diagnosing, repairing, and maintaining various vehicles and equipment. This is a hands-on role that requires strong technical knowledge and problem-solving skills. **Responsibilities**: - Perform routine maintenance tasks such as oil changes, tire...


  • Winnipeg, Canada TEK Group Full time

    Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals - Documents, maintains, upgrades or replaces hardware and software systems - Identifies, analyzes and repairs product failures, orders and replaces parts as needed Performs a variety of complicated tasks - On-site software support - Repair of high-end printers and...

  • IT Support Technician

    2 weeks ago


    Winnipeg, Canada Retail Management Systems Full time

    Great entry (or intermediate) level computer support technician opportunity with a small, dynamic, award-winning & industry-leading technology company, willing to invest the time and energy to train and develop the right talent. Build a career with us! Compensation includes a benefits package with dental, pharma-care, life insurance and more. Ongoing...


  • Winnipeg, Canada Access Credit Union Full time

    **Desktop Support Technician** **Full-Time, 12-month term** **Winnipeg, MB** **Starting salary - $44,940** We are currently looking for a Desktop Support Technician to join our Information Technology (IT) team. This role is based out of our Riverbend Hub, with travel to our branch network. At Access Credit Union, we support a professional and innovative...


  • Winnipeg, Canada Vickar Automotive Group Full time

    Vickar Automotive Group is recruiting a junior level IT Support Technician to join their Corporate Office team. **ROLE AND RESPONSIBILITIES**: - Support and maintenance of server, storage and network infrastructure across multiple business sites - Provide direct daily on-site and off-site support to employees. - Ensure employee inquiries are responded to...


  • Winnipeg, Canada HUB Technology Solutions Ltd. Full time

    **Junior Support Technician** Are you interested in taking your career beyond the mundane and forging a new path with a company that gives you that freedom? If yes, read on. If no, thanks for your interest, and we wish you success in your job hunt. Still reading? Good. At HUB Technology Solutions, we attribute much of our success to a strong culture that...

  • IT Support Technician

    2 weeks ago


    Winnipeg, Canada Vickar Automotive Group Full time

    Vickar Automotive Group is recruiting a junior level IT Support Technician to join their Corporate Office team. **ROLE AND RESPONSIBILITIES**: - Support and maintenance of server, storage and network infrastructure across multiple business sites - Provide direct daily on-site and off-site support to employees. - Ensure employee inquiries are responded to...

  • IT Support Technician

    2 weeks ago


    Winnipeg, Canada Vickar Automotive Group Full time

    Vickar Automotive Group is recruiting a junior level IT Support Technician to join their Corporate Office team. **ROLE AND RESPONSIBILITIES**: - Support and maintenance of server, storage and network infrastructure across multiple business sites - Provide direct daily on-site and off-site support to employees. - Ensure employee inquiries are responded to...


  • Winnipeg, Canada Ovation Workspace Services Full time

    Desktop Technician will provide day to day local **Salary**: $50,000.00-$65,000.00 per year **Benefits**: - Dental care - Life insurance - Paid time off - Vision care Schedule: - 8 hour shift - Monday to Friday Ability to commute/relocate: - Winnipeg, MB: reliably commute or plan to relocate before starting work (required) Application question(s): -...


  • Winnipeg, Canada TekWisen Software Pvt. Ltd Full time

    Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals - Documents, maintains, upgrades or replaces hardware and software systems - Identifies, analyzes and repairs product failures, orders and replaces parts as needed Performs a variety of complicated tasks - On-site software support - Repair of high-end printers and...


  • Winnipeg, Canada SolutionsIT Full time

    **WHO WE ARE**: At SolutionsIT, we pride ourselves in helping our clients thrive with technology and we are committed to being a leader in the field of managed services! In our 35+ year history, our services have grown to include all things IT, such as VoIP telephony, surveillance and security, and cloud services, just to name a few. Our passion is guiding...

  • Support Technician

    7 months ago


    Winnipeg, Canada Vita Health Fresh Market Full time

    **Support Technician** **Objective** - to manage all IT systems, networks, and hardware & software infrastructure. **Responsibilities**: - provide excellent technical support to six retail locations and the corporate office - manage internal ticketing systems - maintain ecommerce and local delivery websites - maintain electronic data interchange system -...

  • Media Support

    2 weeks ago


    Winnipeg, Canada Grant Memorial Church Full time

    **Linden Christian School Job Posting - Media Support & Help Desk Technician (Full Time)** Technician. The Media Support & Help Desk Technician provides AV support for events, assists with responding to Tech Ticket requests from faculty and staff, provides support to the IT Department, and assists with other tech needs of the school. This position will...


  • Winnipeg, Canada Activate Games Full time

    Enter the Game! Activate is a tech company known for creating Canada’s first full-scale interactive gaming facility. We are experiencing significant expansion, and are looking to expand our IT team with the addition of a Tier 1 Support Technician. In the position of Tier 1 Support Technician, you will work independently or with a small team to support all...

  • IT Support Technician

    2 months ago


    Winnipeg, Canada Providence University College and Theological Seminary Full time

    For nearly a century, Providence has been a Christian academic community in the evangelical tradition, dedicated to teaching individuals to grow in knowledge and character for leadership and service. Our vision is to become a leading Canadian Christ-centered university, transforming students into leaders of Knowledge, character, and faith to serve Christ in...


  • Winnipeg, Canada Amsterdam Tea Room and Bar Full time

    Hospitality Support Technician Evening / Night Hospitality Enthusiasts: We have your next career here! Your job and your journey will start in the Dish Station where you will learn and execute the basics and foundations of the hospitality industry. Many of our most successful employees started their careers as support technicians (dishwashers)...even the...


  • Winnipeg, Canada PRICE INDUSTRIES LIMITED Full time

    **What We Offer**: - Health and Dental - Employees and their families enjoy flexible benefits options covering an extensive list of medical and dental expenses and services. - Life and Disability - You will be provided with life insurance in a multiple of your salary with an option to purchase additional coverage. - Employee and Family Assistance Program...