Kpmgi Operations Manager

6 months ago


Toronto, Canada KPMG Full time

Overview:
At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

**T**
**he Opportunity**

The KPMGI Operations Manager is a hands-on, operational role, charged with supporting the Senior Chief of Staff to the Global CAO/CFO in the operations of KPMGI. Working as part of the core CAO team, this role will suit a high performing individual seeking the opportunity to gain exposure to the operations of KPMGI and to expand their knowledge of the different areas within the CAO.

The KPMGI Operations Manager will support the Senior Chief of Staff with CAO team operations, operational and strategic projects, CAO team engagement activities and communications and other ad hoc initiatives.

What you will do:
**CAO Operations**
- Support execution of core Global CAO team key priorities and deliverables.
- Maintain a strong working knowledge of each of the CAO teams including leadership, key processes, structure and culture to design and deploy relevant and effective operational deliverables.
- Drive the coordination of SMEs and provide input to ensure deadlines are consistently met.
- Provide input to and seek ways to optimize processes to identify efficiencies, create standardization and document accordingly.
- Meeting support ( Agendas,presentations etc)

**Project Management**
- Support or manage various KPMGI operational projects (e.g. KPMGI travel policy and processes, KPMGI Our Impact Plan initiatives, etc.) by identifying critical paths and key dependencies with other teams, conducting research, collecting and analyzing data to prepare reports / documents.
- For cross-functional GMT projects where the CAO plays a lead role, work with stakeholders to negotiate and influence project timelines, provide solutions, suggestions and alternative recommendations when program obstacles arise, utilize strong communication and relationship-building skills to manage relationships with stakeholders, clearly and effectively present information during meetings.

**CAO Team Communications & Town Halls**:

- Supports the development of an internal CAO team communications strategy to inform, engage and connect the CAO team across multiple global locations - including but not limited to drafting the quarterly CAO newsletter, developing Town Hall agendas and content, managing the CAO Teams page, etc.

**CAO Team Engagement**:

- Help with analyzing the CAO Global People Survey (‘GPS’) results and building the CAO GPS action plan, participates in the CAO Employee Engagement Council by supporting agenda development, taking minutes and actioning meeting outcomes, and works with the CAO ELT to support action planning in their individual teams. Supports the development and execution of other initiatives to build a more cohesive and engaged CAO community

What you bring to this role:

- Degree in business administration, corporate communications, operations, or equivalent work experience
- Minimum of 6 years’ experience in a comparable role preferred
- Capable of dealing with ambiguity and able to react positively to changing priorities
- Comfortable working with ambiguity and to tight deadlines
- Able to demonstrate initiative and act as a creative problem-solver
- Can focus on delivery through global collaboration and relationship building
- Able to manage multiple senior level stakeholder requirements across multiple time zones, often to tight deadlines
- Multi-tasking capability; must be able to coordinate more than one project and various tasks simultaneously
- Ability to act in an autonomous role with little supervision
- Detail-oriented

**Keys to your success**

KPMG individuals
**Deliver Impact | Seek Growth | Inspire Trust **and understand that a diverse workforce enables us to deepen relationships and strengthen our business.

**Providing you with the support you need to be at your best**

For more information about KPMG in Canada’s Benefits and well-being, click here.

Our Values, The KPMG Way:
**Integrity**, we do what is right |
**Excellence**, we never stop learning and improving |
**Courage**, we think and act boldly |
**Together**, we respect each other and draw strength from our differences |
**For Better**, we do what matters

If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page.



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