Associate Director, Contracts

2 weeks ago

London, Canada Kyndryl Full time

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

The “C&N Contract Professional” role requires the ability to (i) provide commercial and contract guidance to the business organisation and other functions, (ii) draft and negotiate agreements which accurately specify the business relationships between Kyndryl and clients, alliances, partners and other companies, (iii) support Account Teams by managing contracts through post-signing activities (amendments, contract changes, formal communications, extensions, claims, termination, etc). It requires the ability to develop working relationships with clients, effectively represent Kyndryl, represent clients within Kyndryl, conclude sound contract negotiations, and perform efficient contract management. The ability to communicate effectively and negotiate with all levels (professional to executive) within Kyndryl, clients, suppliers, partners and their external representatives is essential. On international contracts, the role will require interfacing with teams in other countries and ensuring the agreement accurately reflects Kyndryl's capabilities in all countries within scope.

The position requires seniority, experience, and leadership for face-to-face interaction with senior executives of the clients' organisations (e.g., Head of Procurement), client external advisors, including outside counsel, as well as within Kyndryl many Client Unit leaders, Accounts Partners, and other senior leaders. This position further requires interactions with the Legal Department of Kyndryl which is also involved in certain contract negotiations and post-signing activities, including when working on client requirements which pertain to Legal's powers reserved.

Every C&N Contract Professional is assigned a number of Accounts. Among these, those flagged as Priority Accounts require proactive support from the C&N Contract Professional, based on insights to be gathered from the Account in order to anticipate support needs and provide on-the-spot guidance and advice. Assigned Accounts not flagged as Priority Accounts are supported by the C&N Contract Professional on a reactive basis, meaning that C&N support is delivered to the Account Team based on the flow of incoming support requests. Last, requests coming in on non-assigned Accounts are allocated across the team based on workload and capacity at the time.

Who You Are
- Undergraduate degree, preferably in law, though not essential.
- Experienced IT outsourcing contract negotiator with experience negotiating opposite leading London law firms.
- Having relevant in-house experience in a multi-national organisation is very desirable, but not a pre-requisite.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

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