IT Support Specialist
1 month ago
**Company Overview**:
**Job Summary**:
**Key Responsibilities**:
- Protect systems and information infrastructure, including firewalls and data encryption programs.
- Implement and maintain security controls, including defining access privileges.
- Determine security violations and inefficiencies by conducting periodic audits.
- Provide support for all network and infrastructure including system maintenance and integrity.
- Assist College faculty and administration staff with any IT related issues.
- Maintain servers’ updates, firewall updates and hardware upgrades.
- Ensure the design of the Moodle platform is user-friendly for international students, prioritizing both optimization and ease of use.
- Collaborate with faculty staff to receive feedback and implement improvements.
- Develop and maintain documentation.
**Qualifications**:
- Relevant bachelor’s degree (MIS, BIS, Computer Science, Engineering) required or comparable work experience to demonstrate knowledge.
- 3 years or above in an IT position, with preference given to education industry experience.
- Professional IT Certifications are considered an Asset.
- Previous working experience with Moodle (LMS) and knowledge on various plug-ins and seamless integration preferred.
- Previous working experience with supporting software including (Windows 10, Google Suite, Zoom) preferred.
- Previous working experience with IT Service Ticketing system required.
- Hands-on experience analyzing high volumes of logs, network data and other attack artifacts considered an asset.
**Job Types**: Part-time, Freelance
Pay: $25.00-$30.00 per hour
Expected hours: 20 - 25 per week
**Benefits**:
- Company events
- Flexible schedule
- On-site parking
Flexible language requirement:
- French not required
Schedule:
- Evening shift
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Scarborough, ON M1V 4Y3: reliably commute or plan to relocate before starting work (required)
**Experience**:
- IT support: 2 years (preferred)
- working in education institutions: 1 year (preferred)
- Moodle: 1 year (preferred)
Work Location: In person
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