Service Support Specialist

2 weeks ago

Scarborough, Canada Toyota Canada Inc. Full time

**Service Support Specialist**

**Scarborough, ON**

Toyota Canada Inc. (TCI) is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota Canada's head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax. Toyota parts and accessories are distributed through TCI's Parts Distribution Centres in Bowmanville and Vancouver. TCI supports over 287 Toyota and Lexus dealers in Canada with services that include training, sales, marketing, environmental and customer satisfaction initiatives.

**What Sets Us Apart?**

A focus on People, Passion for Toyota, Innovation and Make Things Better has made us an award-winning company, recognized worldwide for our technological leadership and superior standards of quality, community involvement and environmental responsibility.

**Job Summary**:
**What We’ll Bring**:

- A hybrid work environment
- A work environment built on teamwork, flexibility and respect
- Competitive compensation package including health and dental benefits, and bonus
- Health and dental benefits effective immediately
- Company pension plan with matched contribution
- Associate vehicle discount program
- Professional growth and development programs to help advance your career, as well as tuition reimbursement
- Fitness reimbursement
- Great company culture - Respect for people and continuous improvement is at our core
- Paid holiday shutdown and competitive paid time off benefits
- Summer Hours - condensed work week during the summer
- Sabbatical Leave Program

**What You’ll be Doing**:

- Prepare documents such as reports, letters, meeting/seminar invitations, and bulletins.
- Coordinate all activities for Parts & Service department meetings and seminars.
- Support Consultant, Customer Retention (CCR) in Toyota Service Recommendations (TSR), including monthly reports and implements strategies with Area Parts & Service Manager (APSM) to maximize same.
- Provide back-up support for APSM when on vacation or when training.
- Prepare service market analysis by dealer area for use by field reps and ZPSM.
- Assist Zone Parts & Service Manager (ZPSM) with information flow to ensure all APSM’s are updated and informed.
- Attend management and dealer meetings to contribute ideas and opinions based on knowledge and experience with overall automotive business.
- Lock in and measure incremental success through the creation of Standard Operating Procedures (SOP’s)
- Compile and distribute all Parts & Service department reporting to dealers and National staff.
- Act as liaison to the dealers in the absence of the ZPSM and APSM’s.
- Maintain and distribute daily reports and updates all Parts & Service reports.
- Coordinate with Toyota University training needs
- Initiate and implement appropriate «Kaizen» [continuous improvement] efforts which results in work efficiencies relating to cost reduction or avoidance, improved time and process efficiencies.
- Standardize and share successes across the team or organization through “Yokoten” (share best practices); continue to improve through kaizen and shares again.
- Spell-check documents for Parts and Service department.
- Other duties as requested or required.
- Coordinate and support all activities for the Parts & Service Managers Advisory Group (PSMAG).

**Work Efficiency**
- Initiates and implements appropriate 'kaizen' (continuous improvement) efforts which results in work efficiencies relating to cost reduction or avoidance, improved time and process efficiencies.
- Locks in and measures incremental success through the creation of Standard Operating Procedures (SOPs);
- Standardizes and shares successes across the team or organization through 'yokoten' (shares best practices); continues to improve through kaizen and shares again.

**What You’ll Bring**:

- University/College degree/diploma in related discipline an asset
- Post-secondary education in business with focus on marketing or related discipline an asset
- Intermediate to advanced Word, Excel, PowerPoint, Access.
- Proven ability to initiate & improve work processes to increase efficiencies
- Excellent verbal and written communication skills
- Excellent interpersonal and relationship building skills
- Strong sense of initiative
- Experience with Cognos (Business Intelligence) and reporting system and report generation

**What You Should Know**:
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law.

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Extended health care
- RRSP match
- Tuition reimbursement
- Vision care
- Well

  • Behaviour Support Specialist

    4 days ago

    Scarborough, Canada Bayshore HealthCare Full time

    The Behaviour Support Specialist for Bayshore Integrated Care Solutions will work in our Transitional Care Unit (TCU) with primarily seniors with dementia and/or mental health issues. The Behaviour Specialist will provide direct care services to individuals with complex needs. In addition to aiding patients with their daily activities, the Behavior...

  • IT Support Specialist

    2 weeks ago

    Scarborough, Canada Keilhauer LTD Full time

    **KEILHAUER** **IT SUPPORT SPECIALIST** **GRADE 5** **WHO IS KEILHAUER?** Founded in 1981, Keilhauer is a privately owned, design-focused contract furniture manufacturer. Working with world-renowned furniture designers, Keilhauer is internationally recognized for award-winning design, built with extreme craftsmanship, to the highest environmental...

  • Female Developmental Support Worker

    2 weeks ago

    Scarborough, Canada Kinnect Support Full time

    **Developmental Service Worker** Location: Greater Toronto Area - Supportive residential environment for those with Autism, Developmental Delays, Mental Health or behavioral issues. - Responsible for engaging those in the residential program as well as some day treatment programing - Duties will include daily routines, recreation, behavioral management, and...

  • IT Support Specialist

    5 days ago

    Scarborough, Canada Derma Sciences Canada Full time

    Gentell is a U.S. national provider of wound care products and programs to the long-term care industry and is poised to become the largest vertically integrated wound care company in the world. Gentell is the proud owner of Derma Sciences Canada, the largest traditional wound care manufacturing plant in North America. Garnering a more than 99% customer...

  • Overnight Awake Developmental Support Worker

    3 weeks ago

    Scarborough, Canada Montage Support Services Full time

    _Montage Support Services is a leading service provider that offers innovative and individualized services that directly responds to the wishes, hopes, dreams and aspirations of each person living with us. Montage Support Services is committed to providing quality support to people with complex support needs. This is accomplished through a shared focus of...

  • Customer Support Specialist

    1 week ago

    Scarborough, Canada Alfa Laval Full time

    At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress. As a member of our team, you thrive in a truly...

  • Personal Support Worker

    1 week ago

    Scarborough, Canada TransCare Community Support Services Full time

    **Job Title**: Personal Support Worker (PSW) **Job Status**: Part-Time **Department**: In-Home Services **Employee Group**: Bargaining Unit **Reports To**: Supervisor, In-Home Services **Hours Per Week**: On average 24 Hours **Direct Reports**: N/A **TransCare® Community Support Services is a charitable not-for-profit corporation dedicated to...

  • Collections/accounting Support Specialist

    4 days ago

    Scarborough, Canada Jan-Pro Central Ontario Full time

    **About Us**: JAN-PRO is Canada’s largest and trusted leader in Commercial Cleaning and Disinfection services with offices coast to coast across Canada. JAN-PRO continues to expand at a rapid pace and is growing our customer and employee base. Our Service Centre in Scarborough currently has the following opportunity**:Collections/Accounting Support...

  • Residential Law Support Specialist

    4 weeks ago

    Scarborough Village, Ontario, Canada BJRC Recruiting Full time

    Residential Law Support SpecialistWe are seeking a Residential Law Support Specialist to join our client's team at a Scarborough-based law firm specializing in real estate, corporate, and litigation.This role offers the opportunity to work in a dynamic legal environment, supporting a skilled real estate team in delivering high-quality legal services.About...

  • Personal Support Worker

    3 weeks ago

    Scarborough, Canada TransCare Community Support Services Full time

    **Position Overview**: To support seniors, frail, disabled and/or cognitively impaired clients with the delivery of personal support and homemaking services toTransCare®’s clients. **TransCare® Community Support Services is a charitable not-for-profit corporation dedicated to providing home and community support services for people who need assistance...

  • Personal Support Worker

    2 weeks ago

    Scarborough, Canada TransCare Community Support Services Full time

    **Position Overview**: To support seniors, frail, disabled and/or cognitively impaired clients with the delivery of personal support and homemaking services toTransCare®’s clients. **TransCare® Community Support Services is a charitable not-for-profit corporation dedicated to providing home and community support services for people who need assistance...

  • Customer Support Specialist

    4 weeks ago

    Scarborough, Canada Accuenergy (Canada) Inc. Full time

    Accuenergy is a Toronto-based company dedicated to research, design and manufacturing of multifunction power meters and other instruments. We also provide advanced technological solutions for distribution and industrial power system automation. Extraordinary outcomes need exceptional teams. We believe deeply in the power of a growth mindset for individuals...

  • Customer Support Specialist

    4 weeks ago

    Scarborough, Canada Accuenergy (Canada) Inc. Full time

    Accuenergy is a Toronto-based company dedicated to research, design and manufacturing of multifunction power meters and other instruments. We also provide advanced technological solutions for distribution and industrial power system automation. Extraordinary outcomes need exceptional teams. We believe deeply in the power of a growth mindset for individuals...

  • Bilingual Applicants Support Specialist

    6 days ago

    Scarborough, Canada MINTZ GLOBAL SCREENING INC Full time

    **This position includes an evening schedule rotation (1 week on 5) or can be an exclusive evening schedule. An evening premium applies.**[PS1] **Position Summary**: **Responsibilities**: To provide customer service in accordance with company standards and in adherence to the specifications of the service contracts, the **Applicant Support Specialist**...

  • Sales Support Specialist

    4 weeks ago

    Scarborough, Canada Everest Signs Full time

    **EVEREST SIGNS** **HIRING - SALES SUPPORT SPECIALIST - TECHNICAL - LED Screens / Signage** **Company** Everest Signs has been in operation since 1986 serving Canada coast to coast. We have 20,000 square feet of sign manufacturing facility in Toronto (GTA East). We manufacture all signage (illuminated and non-illuminated) in house and install using our...

  • Male Personal Support Worker

    7 days ago

    Scarborough, Canada TransCare Community Support Services Full time

    **Position Overview**: To support seniors, frail, disabled and/or cognitively impaired clients with the delivery of personal support and homemaking services toTransCare®’s clients. **TransCare® Community Support Services is a charitable not-for-profit corporation dedicated to providing home and community support services for people who need assistance...

  • Bilingual Applicants Support Specialist

    5 days ago

    Scarborough, Canada Mintz Global Screening Full time

    **This position includes an evening schedule rotation (1 week on 5) or can be an exclusive evening schedule. An evening premium applies.** **Position Summary**: **Responsibilities**: To provide customer service in accordance with company standards and in adherence to the specifications of the service contracts, the **Applicant Support Specialist** shall: -...

  • Security Guard

    2 weeks ago

    Scarborough, Canada Sybex support Service Full time

    We are looking for licensed security guards to join our team for an upcoming event. If you are professional, reliable, and hold a valid Ontario Security Guard license, we would love to have you on board! **Requirements**: Valid Ontario Security Guard License Event security experience is an asset, but not required Strong communication and interpersonal...

  • Personal Support Worker

    6 days ago

    Scarborough, Canada TransCare Community Support Services Full time

    **Position Overview**: To support seniors, frail, disabled and/or cognitively impaired clients with the delivery of personal support and homemaking services to eligible clients in the Supportive Housing site 65 Greencrest Circuit. **Primary Duties & Responsibilities**: - Perform essential homemaking, personal care, medication reminders and security checks...

  • Client Service Coordinator

    3 weeks ago

    Scarborough, Canada TransCare Community Support Services Full time

    **Position Overview**: Responsible for scheduling and coordinating client services to ensure a high level of client, partner and worker satisfaction. The position entails direct contact with clients, and managing their needs. **Primary Duties & Responsibilities**: - Schedule client requests from intake to termination, with accurate and complete...