Insurance Customer Service Representative

5 months ago

Kitchener, Canada Billyard Insurance Group - Kitchener Full time

BIG KW is seeking an energetic CSR/Office Admin to join our growing team at the Kitchener Waterloo branch office.

This role is responsible for providing superior customer service to our growing book of business and supporting the office and Managing Partners with the general office administration. In addition to providing excellent customer service, individuals must be able to prioritize work and meet specific deadlines.

**BIG has a great philosophy**:
Motivate your staff to succeed and you will succeed as a brokerage. We recognize the value of our employees and place as much emphasis on you as a person as we do the skills you bring to the table.

The core of our business is attracting top insurance professionals and providing them with innovative technology, tools and the support required to compete in the fast-changing insurance landscape. We’re a rapidly growing insurance brokerage with over 40 locations across Ontario. We’re also proud to have been named one of the Top Insurance Brokerages in Canada by Insurance Business Magazine

If you are comfortable working in a technology-focused environment that continues to evolve, we encourage you to apply.

**Responsibilities**:

- Building and maintaining client relationships
- Providing superior customer service when responding to client inquiries and resolving concerns in a timely manner
- Reviewing policies and making recommendations based on individual client needs while identifying opportunities to cross-sell/upsell
- Adhering to underwriting criteria set out by broker partners
- Following up and coordinating with clients to ensure documents are complete
- Making changes through company partners’ portals and websites
- General office admin, including but not limited to; mail outs, thank you cards etc.

**Attributes**:

- Ambitious and self-motivated
- Ability to thrive in a fast-paced environment
- Positive attitude and customer-focused
- Excellent interpersonal and communication (written and oral) skills
- Strong computer skills with ability to learn new software systems

**Qualifications**:

- RIBO license is required
- Minimum 1 to 2 years of experience in insurance industry is an asset

**Required education**:

- High school or equivalent

**What We Offer**:

- Salary
- Partial work from home & no weekends
- 3 weeks of vacation
- Benefits

**Salary**: $40,000.00-$50,000.00 per year

  • Insurance Account Representative

    5 months ago

    Kitchener, Canada Liz Peacock-Desjardins Insurance Agent Full time

    **Insurance Account Representative** - Desjardins Agent Team Member** Location: 125 Seabrook Drive, Kitchener Type: Full Time - Permanent **Position Overview**: We are seeking a dynamic and motivated Insurance Account Representative to join our team. As an Insurance Account Representative, you will play a vital role in growing our business by selling...

  • Insurance Sales Representative

    4 weeks ago

    Kitchener, Ontario, Canada Andrew Lake - Desjardins Insurance Agent Full time

    Insurance Account RepresentativeAre you a customer-focused individual with a passion for sales and service? Do you enjoy working with the public and developing strong relationships? We are seeking a highly motivated and results-driven Insurance Account Representative to join our team at Andrew Lake - Desjardins Insurance Agent.Key Responsibilities:Develop...

  • Insurance Sales Representative

    4 weeks ago

    Kitchener, Ontario, Canada Andrew Lake - Desjardins Insurance Agent Full time

    Insurance Account RepresentativeAre you a customer-focused individual with a passion for sales and service? Do you enjoy working with the public and developing strong relationships? We are seeking a highly motivated and results-driven Insurance Account Representative to join our team at Andrew Lake - Desjardins Insurance Agent.Key Responsibilities:Develop...

  • Insurance Sales Representative

    1 month ago

    Kitchener, Ontario, Canada Andrew Lake - Desjardins Insurance Agent Full time

    Insurance Account RepresentativeAre you a customer-focused individual with a passion for sales and insurance? We are seeking a highly motivated and outgoing Insurance Account Representative to join our team at Andrew Lake - Desjardins Insurance Agent.Key Responsibilities:Develop and maintain relationships with existing clients to identify their insurance...

  • Insurance Sales Representative

    1 month ago

    Kitchener, Ontario, Canada Andrew Lake - Desjardins Insurance Agent Full time

    Insurance Account RepresentativeAre you a customer-focused individual with a passion for sales and insurance? We are seeking a highly motivated and outgoing Insurance Account Representative to join our team at Andrew Lake - Desjardins Insurance Agent.Key Responsibilities:Develop and maintain relationships with existing clients to identify their insurance...

  • Insurance Sales Representative

    2 months ago

    Kitchener, Ontario, Canada Andrew Lake - Desjardins Insurance Agent Full time

    Insurance Account RepresentativeAre you a customer-focused individual with a passion for sales and insurance? We are seeking a highly motivated and outgoing Insurance Account Representative to join our team at Andrew Lake - Desjardins Insurance Agent.Key Responsibilities:Develop and maintain relationships with existing clients to identify their insurance...

  • Insurance Sales Representative

    3 weeks ago

    Kitchener, Ontario, Canada Andrew Lake - Desjardins Insurance Agent Full time

    As a key member of our team at Andrew Lake - Desjardins Insurance Agent, we are seeking a highly motivated and customer-focused Insurance Sales Representative to join our team.Location: Not specified Type: Full Time, PermanentPosition Overview:We are looking for someone who is outgoing, enjoys working with the public, and is passionate about providing...

  • Insurance Sales Representative

    2 weeks ago

    Kitchener, Ontario, Canada Andrew Lake - Desjardins Insurance Agent Full time

    Insurance Account Representative - Desjardins Agent Team MemberLocation: Kitchener, OntarioType: Full Time, PermanentPosition Overview:We are seeking a motivated and customer-focused individual to join our team as an Insurance Account Representative. As a key member of our Desjardins Agent Team, you will be responsible for developing leads, scheduling...

  • Insurance Customer Service and Sales Representative

    5 months ago

    Kitchener, Canada Angie DeGroot Desjardins Insurance & Financial Services Agency Full time

    **Are you Looking for a Career Change or a Fresh Start?** Are you positive thinking, friendly, bubbly, have an outgoing personality and customer-focused? Would you be excited to help customers reach their Insurance Needs and goals? If you answered yes to these questions, working for **Angie DeGroot Desjardins Insurance Agency **may be the career for you!...

  • Insurance Customer Service and Sales Representative

    5 months ago

    Kitchener, Canada Angie DeGroot Desjardins Insurance & Financial Services Agency Full time

    **Are you Looking for a Career Change or a Fresh Start?** Are you positive thinking, friendly, bubbly, have an outgoing personality and customer-focused? Would you be excited to help customers reach their Insurance Needs and goals? If you answered yes to these questions, working for **Angie DeGroot Desjardins Insurance Agency **may be the career for you!...

  • Insurance Sales Representative

    3 weeks ago

    Kitchener, Ontario, Canada Andrew Lake - Desjardins Insurance Agent Full time

    Insurance Sales RepresentativeAre you a customer-focused individual with a passion for sales? Do you enjoy working with the public and identifying customer needs? If so, we may have the perfect opportunity for you.Responsibilities:Develop leads, schedule appointments, and market appropriate products and services.Provide prompt, accurate, and friendly...

  • Customer Service Representative

    5 months ago

    Kitchener, Canada U-Haul Full time

    **Customer Service Representative**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers...

  • Customer Service Representative

    1 week ago

    Kitchener, Canada U-Haul Full time

    **Customer Service Representative**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers...

  • Customer Service Specialist

    2 weeks ago

    Kitchener, Canada Service Experts Canada Full time

    Overview: **Customer Service Specialist** **Reports To**:General Manager and/or Office Manager **Status**: Full-time, Regular **Category**: Customer Service **Location Name**: Enercare - Hammond **Location Address**: Kitchener, ON **Join the team of experts and realize your true potential!** **Why You Should Join the Service Experts Team?** Our team...

  • Insurance Broker Service Representative

    1 month ago

    Kitchener, Ontario, Canada FamGuard Group of Companies Full time

    Job Title: Insurance Broker Service RepresentativeWe are seeking a highly motivated and customer-focused Insurance Broker Service Representative to join our team at the OTIP Group of Companies (OGC). As a key member of our sales and service team, you will play a vital role in building strong relationships with our customers and delivering exceptional...

  • Insurance Broker Service Representative

    1 month ago

    Kitchener, Ontario, Canada FamGuard Group of Companies Full time

    Job Title: Insurance Broker Service RepresentativeWe are seeking a highly motivated and customer-focused Insurance Broker Service Representative to join our team at the OTIP Group of Companies (OGC). As a key member of our sales and service team, you will play a vital role in building strong relationships with our customers and delivering exceptional...

  • Life Insurance Sales Representative Desjardins

    5 months ago

    Kitchener, Canada Angie DeGroot Desjardins Insurance & Financial Services Agency Full time

    **Life Insurance Sales Representative - Desjardins Agent Team Member** ** Are you looking for a new environment selling products that you love? Are you looking for a fun and friendly environment to work in? Are you looking to make a guaranteed base plus commission while you on your focus on you passion of selling Life Insurance products?... then please read...

  • Customer Service Representative

    3 weeks ago

    Kitchener, Ontario, Canada Colonial Acres Coins Ltd. Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Colonial Acres Coins Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service to collectors of numismatics from around the world. Key Responsibilities Assist customers with their purchases Process transactions &...

  • Customer Service Representative

    1 week ago

    Kitchener, Canada U-Haul Full time

    Location: 144 Charles St W, Kitchener, Ontario N2G1H7 Canada Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service...

  • Customer Service Representative

    15 hours ago

    Kitchener, Ontario, Canada SKYLIN NAILS AND BEAUTY Full time

    SKYLIN NAILS AND BEAUTY is seeking a highly organized and detail-oriented Customer Service Representative to join our team.About the RoleWe are looking for someone who can provide exceptional customer service, manage front desk operations, and maintain accurate records. As a Customer Service Representative, you will be the first point of contact for clients,...