Manager, People

3 weeks ago

Toronto, Canada Lumenus Community Services Full time

**LOCATION: Toronto, ON**

**POSITION TYPE: Full-time Regular (37.5 hours/week)**

**POSTING CLOSING DATE: March 13, 2024**

**KEY RESPONSIBILITIES**:
**HR leadership, planning and support**
- Works collaboratively with People and Culture Management team to develop and maintain the HR Plan for the agency
- Contributes to and advocates for continuous improvement of Wellness programs and systems to promote organizational effectiveness
- Ensures compliance with legislation, supports the goals of the agency and reinforces a healthy work culture
- Creates and reviews wellness policies in accordance with legislation and agency requirements
- Represents HR on internal agency committees, at meetings and on project teams providing input, identifying risks and ensuring legislative compliance e.g. employment standards, human rights, health and safety
- Consults with legal counsel and other external experts/advisors as required to manage complex HR matters
- Partners with program/service managers to ensure effective delivery of programs
- Manages assigned committees (ie. Employee Engagement Committee) and special projects
- Participates as a member of the management team for the agency

**Employee complaints and investigations**
- Reviews employee complaints and manages the investigation process
- Maintains productive employee relations with strict confidentiality and provides a cooperative problem solving
- Ensures an environment that is free from all forms of discrimination and harassment
- Collaborates with Director, Diversity, Equity and Inclusion to ensure wellness programs and activities support diversity and inclusion goals

**Coaching and development of HR Team**
- Oversees and manages the work of direct reports ensuring efficient and effective delivery of services
- Provides leadership, coaching, supervision, performance management and guidance to direct reports
- Promote a positive, fair and learning development, identifying areas for growth and development
- Align annual performance goals with agency and department strategic goals

**Employee Engagement**
- Oversees ongoing use of technology to accurately maintain wellness programs.
- Leads the annual employee engagement survey process and the development of the corresponding engagement plans for the organization.
- Monitors engagement through quarterly pulse survey’s, focus groups, etc.
- Ensures appropriate tracking and analysis of People data reports to support organizational learning and to influence HR strategy
- Ensures appropriate privacy and protection of all files/records

**Health and safety management initiatives by Lumenus**
- Attends legal webinars regarding legislation and interpretation and distributes learnings and evaluates options with HR Management Team
- The accountable lead for the IPAC (Infection Prevention and Control) activities.
- Provides leadership and direction to Occupational Health and Safety programs in legacy agencies in accordance with the Occupational Health & Safety Act
- Works with HR Management Team to ensure all Health & Safety policies are compliant with the act, meet accreditation standards and are communicated to staff and managers
- Works with HR Generalists to manage WSIB and disability claims process
- Adheres to the organizational health and safety policies and practices along with the Ontario Occupational Health and Safety Act. This includes but is not limited to ensuring safe workplace practices, protecting the health and safe2ty of self and others and maintaining cleanliness in the workplace.

**Executes HR projects**
- Provides input and expertise on a variety of projects and agency initiatives and in the creation of tools and policies.
- Works with the Director of People and Culture to prioritize operational objectives
- Prepares a project statement clearly articulating objectives, scope and outcomes for approval by sponsor
- Works collaboratively with sponsor and stakeholders to develop project plan
- Identifies and gathers supporting documentation and completes research including working with stakeholders and other internal and external resources to gather knowledge, collect input, identify gaps and risks and collaborate on solutions
- Collaborates with stakeholders to create communication plans and ensures plans meet internal communication protocols and standards
- Creates and/or reviews required documentation to ensure legal compliance and alignment with agency values.
- Identifies risks associated with projects and communicates to appropriate parties for mitigating action
- Provides regular updates to sponsor
- Ensures approval process identified and adhered to within timelines
- Works with Director, People and Culture to document progress reports for the HR Committee and/or Board

**QUALIFICATIONS & EXPERIENCES**:

- Diploma or degree in Human Resources or 5 years relevant work experience or equivalent combination of education and experience sufficient to perform the job duties.
- Certified Human Reso

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