Bilingual Passenger Service Agent Lead Lot Polish

1 month ago

Mississauga, Canada Menzies Aviation Full time

Job Details

Description

**Main Accountabilities Include**:

- Leads a team of Passenger Service Agents
- Ensure accuracy of all weight and balance requirements
- Promptly handle all customer service complaints with a focus on positive resolution.
- Complete all check-in procedures including the handling of reservations, ticketing, seat assignments, airport announcements and checking for proper international documentation.
- Ensures tasks are performed in accordance with the Company and Airlines specific procedures and policies.
- Assist customers with special needs and unaccompanied minors.
- When operating jetways, Passenger Service Agents will be required to work at heights of over 15 feet and be responsible for open/closing aircraft doors.
- Must be able to read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifests, and baggage and cargo routing tags.
- Ensure the safe and secure operations in accordance with the highest possible standards of health, safety, security and all government statutory requirements
- You may be required to drive and operate small specialized commercial vehicles at times and as such you will require a valid driver’s license with a clear driving record.
- Required to attend the mandatory training imposed by the Company and Airlines as per job role.
- Must be able to comfortably and continuously move/lift customer luggage with an average weight of 50 pounds, in some cases exceeded 70 pounds.
- Promote a professional image at all time and comply with company uniform standards
- Leads by example.
- Other duties as assigned.

**Qualifications and Experience**:

- **Must be Fluent in one of the following languages**:
**1. Polish**
**2. Ukrainian**
**3. Russian**
- Must be at least 18 years of age and legally able to work in Canada;
- Must have high school diploma, GED or equivalent work experience;
- Must be able to speak, read, and write in English;
- Must complete and pass initial new hire classroom and on-the-job training
- Must be able to hold and maintain all required airport security clearance
- Reliability, our customer and your fellow employees rely on you
- Must be available and flexible to work variable shifts including weekends and holidays;
- Must be comfortable working in an airport environment
- Position requires long periods of time at the ticket counter and gate check-in areas; must be able to stand for prolonged periods of time.

  • Passenger Service Agent

    2 days ago

    Mississauga, Canada PrimeFlight Aviation Services Canada Inc Full time

    **Passenger Service Agent** PrimeFlight Aviation Services provides air carriers and airports with a wide range of aircraft, passenger and security services to ensure the safe and reliable operation of their aircraft and the comfort of their passengers. Our team is focused on quality, safety and providing a positive customer experience through all services...

  • Passenger Service Agent

    2 days ago

    Mississauga, Canada PrimeFlight Aviation Services Canada Inc Full time

    **Passenger Service Agent** PrimeFlight Aviation Services provides air carriers and airports with a wide range of aircraft, passenger and security services to ensure the safe and reliable operation of their aircraft and the comfort of their passengers. Our team is focused on quality, safety and providing a positive customer experience through all services...

  • Passenger Service Agent

    2 days ago

    Mississauga, Canada PrimeFlight Aviation Services Full time

    Job Details Description Passenger Service Agent PrimeFlight Aviation Services provides air carriers and airports with a wide range of aircraft, passenger and security services to ensure the safe and reliable operation of their aircraft and the comfort of their passengers. Our team is focused on quality, safety and providing a positive...

  • Passenger Service Agent

    1 month ago

    Mississauga, Canada Airway Interline Services Inc. Full time

    **Description**: Ignite your career with an exciting opportunity in a dynamic and fast-moving environment! Airway Interline, a leader in distress passenger services are seeking highly capable and professional individuals to join our team as a Passenger Service Agents. **Responsibilities**: - Assisting passengers, including unaccompanied minors, individuals...

  • Passenger Service Agent

    7 days ago

    Mississauga, Canada Airway Interline Services Inc. Full time

    **Job Fair** **Open House 27 June 2023** **Hours: 11:00 to 15:00** **Address: 5925 Airport Rd #100, Mississauga, ON L4V 1W1** **Description**: Ignite your career with an exciting opportunity in a dynamic and fast-moving environment! Airway Interline, a leader in distress passenger services are seeking highly capable and professional individuals to join...

  • Passenger Service Agent

    3 days ago

    Mississauga, Canada Airway Interline Services Inc. Full time

    **Job Fair** **Open House 31st May 2024** **Hours: 11:00 to 14:00** **Address: 5925 Airport Rd #100, Mississauga, ON L4V 1W1** **Description**: Ignite your career with an exciting opportunity in a dynamic and fast-moving environment! Airway Interline, a leader in distress passenger services are seeking highly capable and professional individuals to join...

  • Passenger Service Supervisor

    2 hours ago

    Mississauga, Canada Airport Terminal Services Canadian Company Full time

    Are you a detail-oriented problem solver who focuses on providing outstanding customer service? Then let your career take off as a Passenger Service Supervisor! ATS is an aviation services company operating in more than 50 cities across North America. We employ over 3,000 people servicing nearly 200 airline customers every day! Our aviation roots span 45...

  • Passenger Services Agent part-time Yyz

    7 days ago

    Mississauga, Canada Swissport Full time

    Job Description - Passenger Services Agent _Part-time YYZ (2310957) Job Details Passenger Services Agent _Part-time YYZ-2310957 Primary Location - North America-CA-Toronto-Toronto Pearson International Airport (YYZ) Schedule - Part-time Unposting Date - Mar 4, 2023, 9:59:00 PM Organization - Ground Handling Job Summary To provide all necessary and...

  • Passenger Service Supervisor

    2 hours ago

    Mississauga, Canada Airport Terminal Services Canadian Company Full time

    Are you a detail-oriented problem solver who focuses on providing outstanding customer service? Then let your career take off as a Passenger Service Supervisor! ATS is an aviation services company operating in more than 50 cities across North America. We employ over 3,000 people servicing nearly 200 airline customers every day! Our aviation roots span 45...

  • Passenger Service Supervisor

    2 days ago

    Mississauga, Canada Airport Terminal Services Canadian Company Full time

    Are you a detail-oriented problem solver who focuses on providing outstanding customer service? Then let your career take off as a Passenger Service Supervisor! ATS is an aviation services company operating in more than 50 cities across North America. We employ over 3,000 people servicing nearly 200 airline customers every day! Our aviation roots span 45...

  • Passenger Traffic Agent

    1 month ago

    Mississauga, Canada Korean Air Full time

    Korean Air, established in 1969, is one of the world’s top 20 airlines and a founding member of SkyTeam airline alliance which, together with its 19 members, offers its 437 million +annual passengers a worldwide system of more than 10,770 + daily flights covering 1,050+ destinations in 166+ countries. Korean Air is seeking motivated and talented...

  • Passenger Traffic Agent

    1 month ago

    Mississauga, Canada Korean Air Full time

    Serving the world for more than 50 years, Korean Air is one of the world's top 20 airlines, carrying more than 27 million passengers in 2019, pre-COVID. With its global hub at Incheon International Airport (ICN), the airline serves 120 cities in 43 countries on five continents with a modern fleet of 156 aircraft and over 19,000 professional...

  • Passenger Traffic Agent

    4 weeks ago

    Mississauga, Canada Korean Air Full time

    Korean Air, established in 1969, is one of the world’s top 20 airlines and operates a fleet of 167 aircrafts that travel to 129 cities in 46 countries. It is a founding member of SkyTeam airline alliance which, together with its 20 members, offers its 612 million annual passengers a worldwide system of more than 15,000 daily flights covering 1,052...

  • Passenger Traffic Agent

    1 month ago

    Mississauga, Canada Korean Air Full time

    Serving the world for more than 50 years, Korean Air is one of the world's top 20 airlines, carrying more than 27 million passengers in 2019, pre-COVID. With its global hub at Incheon International Airport (ICN), the airline serves 120 cities in 43 countries on five continents with a modern fleet of 156 aircraft and over 19,000 professional...

  • Supervisor Passenger Services

    2 weeks ago

    Mississauga, Ontario, Canada Menzies Aviation Full time

    Main accountabilities include: Responsible for coordinating and allocating staff and resources to fulfil service standards for our customer(s). Ensures that subordinates comply with working hours scheduled and duties as per published daily plan. Ensure that passenger service is delivered safely, on time and consistently in line with service level standards...

  • Passenger Service Agent Part-time Toronto Yyz

    1 month ago

    Mississauga, Canada Menzies Aviation Full time

    Job Details Description Main accountabilities include: - Ensure accuracy of all weight and balance requirements - Promptly handle all customer service complaints with a focus on positive resolution. - Complete all check-in procedures including the handling of reservations, ticketing, seat assignments, airport announcements and checking for proper...

  • Lot Attendant

    1 month ago

    Mississauga, Canada Quick HR Full time

    Overview: Join our team as a Lot Attendant at our dealership in [Location]. We are looking for a dedicated individual to assist with managing the vehicle lot and providing exceptional customer service. **Duties**: - Keep the vehicle lot organized and ensure vehicles are displayed neatly - Assist customers with locating vehicles on the lot - Drive vehicles...

  • Bilingual Order Management Representative

    5 days ago

    mississauga, Canada Bilingual Source Full time

    Are you looking for strong training and career growth? Do you love Customer Service? Do you love to be busy doing multiple different tasks?? Our client is a leader in its industry. They require a Bilingual Order Management Representative to join their growing team. Working for this company will kic

  • Bilingual Account Agent

    4 weeks ago

    Mississauga, Canada FedEx Express Canada Full time

    FedEx Express Canada - Accounting/Finance - RC605961 - Full Time - Regular - No - Mississauga, Canada This is an interview position If we’re going to work together, let us first introduce ourselves - because we are proud of our team at FedEx Express Canada. You know us as a global transportation company - and we’ve shipped some pretty interesting things...

  • Bilingual Account Agent

    4 weeks ago

    Mississauga, Canada FedEx Express Canada Full time

    **Job Description**: This is an interview position If we’re going to work together, let us first introduce ourselves - because we are proud of our team at FedEx Express Canada. You know us as a global transportation company - and we’ve shipped some pretty interesting things over the years like part of the ship’s hull of the Titanic, a windmill, race...