Passenger Traffic Agent

2 months ago

Mississauga, Canada Korean Air Full time

Korean Air, established in 1969, is one of the world’s top 20 airlines and operates a fleet of 167 aircrafts that travel to 129 cities in 46 countries. It is a founding member of SkyTeam airline alliance which, together with its 20 members, offers its 612 million annual passengers a worldwide system of more than 15,000 daily flights covering 1,052 destinations in 178 countries.

Korean Air is seeking motivated and talented individuals to fill the full-time position of Passenger Traffic Agent in our Toronto Pearson International Airport office.

**1. About the Job**
- **Position**: Passenger Traffic Agent
- **Location**: Toronto Pearson International Airport
- **Job** **Type**: Full Time

**2. Job Description/Responsibilities**
- Provide top quality customer service to passengers at Toronto Pearson International Airport.
- Perform arrival duties such as supervising the transfer of baggage, translating Customs and Border Protection interviews, supervising the cleaning of the aircraft, escorting passengers with special needs, etc.
- Perform departure duties such as check-in, ticketing, reservations, gate services, overseeing baggage assortment and loading, ramp service, weights and balances (load) control, etc.
- Comply with all federal, state, and airport authority security requirements and Korean Air’s policies.
- Handle any necessary report generation and any general administration tasks.
- Perform all other duties assigned or delegated by managers.

**3. Requirements**
- Must be legally authorized to work in Canada without sponsorship
- Must be able to work on days, evenings, weekends and holidays
- Previous airline customer service experience preferred
- Able to work in extreme conditions, such as cold weather, as well as small spaces
- Fluency in Korean language strongly preferred

**4. Benefits**
- Discounted airline tickets
- Medical, dental and vision insurance
- Pension Plan
- Paid Vacation and holidays

**5. Other**
- Only qualified applicants will be contacted

KOREAN AIR is an equal opportunity employer

Pay: From $39,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- Day shift
- Evening shift
- Holidays
- Weekend availability

Ability to commute/relocate:

- Mississauga, ON: reliably commute or plan to relocate before starting work (required)

**Language**:

- Korean (required)

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