Passenger Traffic Agent
3 weeks ago
Serving the world for more than 50 years, Korean Air is one of the world's top 20 airlines, carrying more than 27 million passengers in 2019, pre-COVID. With its global hub at Incheon International Airport (ICN), the airline serves 120 cities in 43 countries on five continents with a modern fleet of 156 aircraft and over 19,000 professional employees.
Korean Air is seeking motivated and talented individuals to fill the part-time position of Passenger Traffic Agent in our Toronto Pearson International Airport office.
**1. About the Job**
- **Position**: Passenger Traffic Agent
- **Location**: Toronto Pearson International Airport
- **Job** **Type**: Part Time
**2. Job Description/Responsibilities**
- Provide top quality customer service to passengers at Toronto Pearson International Airport.
- Perform arrival duties such as supervising the transfer of baggage, translating Customs and Border Protection interviews, supervising the cleaning of the aircraft, escorting passengers with special needs, etc.
- Perform departure duties such as check-in, ticketing, reservations, gate services, overseeing baggage assortment and loading, ramp service, weights and balances (load) control, etc.
- Comply with all federal, state, and airport authority security requirements and Korean Air’s policies.
- Handle any necessary report generation and any general administration tasks.
- Perform all other duties assigned or delegated by managers.
**3. Requirements**
- Must be legally authorized to work in Canada without sponsorship
- Must be able to work on days, evenings, weekends and holidays
- Previous airline customer service experience preferred
- Able to work in extreme conditions, such as cold weather, as well as small spaces
- Fluency in Korean language preferred
**4. Benefits**
- Discounted airline tickets
- Medical, dental and vision insurance
- Pension Plan
- Paid Vacation and holidays
**5. Other**
- Only qualified applicants will be contacted
KOREAN AIR is an equal opportunity employer
**Job Type**: Part-time
Pay: From $35,360.00 per year
**Benefits**:
- Dental care
- Extended health care
- Paid time off
- Vision care
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Ability to commute/relocate:
- Mississauga, ON L5P 1B2: reliably commute or plan to relocate before starting work (required)
**Language**:
- Korean (required)
Work Location: In person
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