Customer Service Assistant

2 weeks ago


Kitchener, Canada The Cake Box Full time

We're looking for someone to join our awesome team

At The Cake Box, we are looking for a positive, kind & outgoing individual who loves working with people and sweet treats Being part of our small business means you must be team oriented as well as able to work together to make amazing products. This would include cupcakes, cakes & other baked goods for our customers important milestones

Position includes:

- Sharing information & demonstrating products to our customers
- Communication skills including written and verbal
- Customer service skills including patience, empathy and understanding
- Problem solving skills to ensure customer concerns are assessed & responded to in a satisfactory manner for the customer and the company
- Must have strong computer & typing skills
- Processing payments & handling cash
- Documenting customer interactions to relay to management when necessary
- Opening and closing of front of house
- Inventory management
- Running necessary errands when needed for the business, therefore a G license is an asset.
- A positive fun attitude

Experience is not necessary, however preferred.

This position would be 35-40 hours/week.

**Salary**: From $16.50 per hour

Schedule:

- 8 hour shift

Work Location: In person


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