System Specialist

7 days ago


Milton, Canada DSV Full time

The System Specialist oversees the administration and maintenance of the Manhattan PKMA Warehouse management system and acts as the SME for client.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:

- Serve as the first point of contact for operations with all system related issues and concerns.
- Provide level 1 support for the systems and escalate issues as necessary to the team accountable.
- System functionality and user management.
- Continuously work on identifying and improving system capabilities and efficiency.
- Actively participate in all launch projects.
- Responsible for validating and documenting system enhancement/change requests.
- Carry out user and functional testing post go live of newly implemented system or client launch.
- Help with database maintenance and report generation using SQL.
- Help in setting up and troubleshoot hardware and network equipment as required.
- Provide assistance to operations with maintaining and updating SOPs.

**COMPETENCIES, SKILLS, ATTRIBUTES REQUIRED**:

- Must possess strong working knowledge in computer hardware, software, and networks.
- Must have strong analytical, problem-solving, and organizational skills.
- Basic network related problem solving.
- Proficient with MS office tools (Excel, Word, etc.).

**MINIMUM EDUCATION and/or EXPERIENCE**:

- Troubleshooting in complex warehouse environments.
- Bachelors in engineering or related field with at least 2 years with Manhattan WMS and warehouse setting as support personnel.

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$55,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Monday to Friday

**Experience**:

- SQL: 1 year (preferred)
- Warehouse management system: 1 year (preferred)

Work Location: In person

Application deadline: 2024-03-16
Expected start date: 2024-03-25



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