Specialist, Business Processes

Specialist, Business Processes & Systems
Language English
Français (CA)
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Supply Chain Position Available
National Role for Multi-Site Distribution Centers

**Locations to supervise and work from:**
- Milton, ON
- Calgary, AB
- Boucherville, QC

Are you passionate about supply chain management and thrive in a multi-site environment? We are looking for you

If you have proven experience in WMS (Warehouse Management System) , with strong operationals skills focused on continuous improvement. This position offers the flexibility to work and travel from / to any of the three distribution centers, approximately one week per month. Familiarity with Blue Yonder and Exceed WMS is a strong asset , or any other top tier WMS (required).

Join us in optimizing and transforming our distribution network.

Our expectations

Reporting to the Manager, Business Processes & Systems -- Distribution, the Specialist, Business Processes & Systems - Distribution, will be responsible for providing operational support for a range of systems and applications used within the RONA distribution network. The incumbent will ensure the continuous training of business users, as well as the coordination and definition of maintenance, evolution and transformation needs of the systems and technologies deployed.
This role requires an ability to integrate knowledge across different new and existing systems. The chosen person will have to demonstrate skills in communication, popularization, and synthesis to be able to translate user needs into technical language when required. The position is primarily based at the Milton, ON, Boucherville (head office), or Calgary, but the individual will occasionally travel to the two other locations.

Your role

Provide operational support for a set of systems and applications used within the RONA’s distribution network
Represent the distribution function vis-à-visfor systems maintenance, evolution, and transformation projects to ensure optimal performance and quality of operation of the systems
Analyze requests for changes, modifications and / or additions to systems and applications,
Ppropose solutions to support business processes and actively participate in testing to ensure the quality of technology solutions from a business and user point of view. business and user view
Ensure the integration and follow up on approved changes, modifications, and additions in line with business priorities
Perform a preliminary analysis on problems and / or anomalies reported by the users of the systems, propose solutions, make the corrections, if necessary, or solicit the contribution of the appropriate support groups
Follow up on resolutions for issues, problems and / or anomalies related to business priorities
Actively participate in the development of internal training and lead training activities for users, as needed
Participate in new implementations, installations, upgrades, and migrations of existing customer systems
Act as a subject matter expert and head office resource person for the company’'s support functions
MAIN: Provide coaching and support to colleagues in order toto actively participate in their professional development

The qualifications we are looking for

Bachelor’'s degree in computer science, business administration (operations, logistics, supply chain), engineering, or a related field (required)
PRINCIPAL: At least 2 years of experience in a similar role in the distribution sector.
PRINCIPAL: At least 5 years of experience in a role with progressive responsibilities in the distribution, logistics, or transport sectors
Experience in the retail industry, within a large national distributor or transport / logistics service provider (an asset)
Stakeholder management skills;
Ddemonstrated ability to connect with stakeholders and build collaborative processes, as well as mobilize, coach, and empower peers and other functional leaders by exerting influence
Skills for cCritical thinking, problem solving, and decision makingdecision-making skills;
Proactive approach, and willingness to question existing processes and propose new solutions
Sense of organization and thoroughness;
Pproven track record of performing tasks efficiently, on time and under pressure, as well as effectively managing priorities in a rapidly changing environment
Demonstrated ability to use (and / or learn to use) technical solutions, such as warehouse management, yard management, and appointment scheduling systems, as well as business analysis tools. business
Demonstrated ability to work with teams from all levels of the organization and various functions in a complex environment
Communication skills; Demonstrated ability to communicate clearly and concisely at all levels of the organization and with all business units to persuade and lead others in difficult situations
Knowledge of the operating principles of a warehouse management system
Experience with Blue Yonder and Exceed WMS (an asset), or any other top tier WMS (required)
Ability to travel (within Canada and occasionally the United States) approximately 25% of the time (required)
Our Hybrid Workplace Policy establishes that associates need to have a reliable transportation to and from our corporate head office located in Boucherville (Quebec), to come to the office on a regular basis.
We require all our head office associates to be proficient in French, spoken and written.

At RONA, over 22,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service some 425 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA, R é no-D é p ô t, and Dick ’ s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You ’ ve got the talent? We ’ ve got the tools Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You ’ ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you ’ re looking to do what you love, we could be a perfect match

By joining the RONA family, you’ll enjoy many benefits, such as:
An inclusive and safe working environment
Promotion of work-life balance
Exclusive employee discounts
Benefits: insurance (certain conditions apply), annual salary review, etc.
Opportunities for advancement within the company
An employer that’s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program
And much more

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.
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