Front Desk Receptionist/booking Staff
1 week ago
**Terms of employment**
Permanent
Full time
Day Shift
**Start date**
Starts as soon as possible
**Vacancies**
1 vacancy
**Job requirements**
**Languages**
English
**Education**
Certificate or Diploma and/or Equivalence
**Experience**
2 years - Endoscopy Clinic preferred
**Specific Skills**
Booking, scheduling and allocating doctor’s schedules; Consulting with the doctors/endoscopists and Medical Director when necessary to determine patient’s suitability; Knowledge of medical terminologies Record and relay information; Schedule and confirm appointments; Provide directory assistance; Obtain and process information required to provide services; Interview patients to obtain case histories; Greet people and direct them to contacts or service areas; Determine and establish office procedures and routines; Maintain and modifying confidential medical electronic/paper filing/ retrieval methods, systems, and/or formats; Performing cross-functional responsibilities, as assigned; Complete insurance and other claim forms; Receive and issue payments; Maintaining written and/or electronic calendar/schedules; Providing support with small and/or informal meetings/events; Relay service to persons with disabilities.
**Customer Sales and Service Agent Specific Skills**
Answer telephone and relay telephone calls and messages
Business Equipment and Computer Applications
MS Outlook;
Electronic medical records (Telus - PS Suite)
**Additional Skills**
Provide basic information to clients and the public; Maintain filing system; Responsible for ordering supplies and maintain inventory;
**Work Setting**
Endoscopy clinic
**Work Conditions and Physical Capabilities**
Fast-paced environment; Work under pressure; Attention to details; Tight deadlines
**Personal Suitability**
Effective interpersonal skills; Flexibility; Ability to work independently and as a team player; Experience working in an endoscopy clinic preferred; Excellent oral communication; Excellent written communication; Client focus; Reliability; Organized; Must have received at least 2 doses of a COVID-19 vaccine
Work Remotely
- No
**Job Types**: Full-time, Permanent
**Salary**: $17.00-$20.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
**Experience**:
- administrative: 2 years (preferred)
- administrative assistant: 1 year (preferred)
Work Location: One location
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