Priority Issues Coordinator

1 week ago

Edmonton, Canada Government of Alberta Full time

**Job Information**

Job Requisition ID: 56092
Ministry: Health
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: May 9, 2024
Classification: Program Services 3 Market Adjustment

**Salary**: 2,626.89 to 3,448.73 bi-weekly ($68,561.83- $90,011.85/year)

The Ministry of Health leads work in the areas of Alberta health insurance and benefits, health system governance, health care professionals, hospitals and health facilities, and other healthcare supports and information. For more information on the work Alberta Health does, visit this link:
The Pharmaceutical and Health Benefits Branch and Health Insurance Programs Branch both reside within the Pharmaceutical and Supplementary Benefits Division.

The Pharmaceutical and Health Benefits Branch is responsible for policy and program operations related to a variety of drug and supplementary benefit programs. This Branch is comprised of four units: Pharmaceutical Strategy and Foresight, Professional and Industry Relations, Policy and Advisory, and Supplementary Health Benefits (Alberta Aids to Daily Living). The Branch is responsible for government sponsored drug and other supplementary health benefit programs.

The Health Insurance Programs (HIP) Branch administers the Alberta Health Care Insurance Plan (AHCIP) on behalf of the Government of Alberta. The Branch is comprised of two units; Registration and Claims Management/Special Program Unit. The Registration team is responsible for registration and enrolment of eligible individuals for AHCIP coverage. The Claims teams provides payment for insured physician and hospital services to meet the health needs of eligible Albertans and Canadians traveling to Alberta. The mandate of the HIP Branch is to provide governance, oversight and administration of the AHCIP.

For further information, visit the ministry website at

**Role Responsibilities**:
Reporting to the Executive Director of the Branch, you will work directly with the Executive Director and the branch leadership team to manage critical and emerging issues from a strategic communication and issues management perspective. The Priority Issues Coordinator (PIC) is the primary link to emerging issues and activities in the branch and ensures situational awareness and information sharing to staff within. This key position collaborates with internal and external stakeholders to assess issues, determine their nature and priority, research and coordinate supporting information, and takes action to develop appropriate responses.

This position also researches and conducts environmental scanning of potential issues, provides analysis, and ongoing issues management support to ensure the effective delivery of programs and frameworks that fall within the branch's mandate. This requires the individual, at the request of the branch leadership, to prepare briefings and recommendations for consideration, initiate and coordinate responses, as well as provide value-added information and strategic messaging in a timely manner.

The PIC plays a critical role in establishing, implementing, integrating, and monitoring effective issues management as well as communication processes. The PIC works under high pressure situations to provide timely and accurate advice on current and emerging issues and ensures information is disseminated to the affected program areas in an efficient and effective manner. A strong understanding of communications, policy, and departmental organization is required, as well as the linkages of these items to all aspects of delivery.

The PIC acts as the key branch contact for the Executive Director when responding to the Assistant Deputy Minister's (ADM) office and other divisional branches. The PIC works closely with branch staff, the Executive Director, as well as the Issues Coordination Manager and Operations Manager in the ADMO of the Pharmaceutical and Supplementary Benefits Division.

**APS Competencies**:
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
Agility: Anticipate, quickly adapt, take advantage of opportunities, and make effective decisions by proactively seeking new opportunities

Develop Networks: Actively support the interests of colleagues, clients and stakeholders by making choices and setting priorities that incorporate their needs

Systems Thinking: Understand how work contributes to the achievement of department’s goals and anticipate change in own area based on activities in other areas

Creative Problem Solving: Assess options and implications in new ways to inform decision making in order to achieve outcomes and solutions

**Qualifications**:
Minimum Recrui

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