Change Management Specialist

3 weeks ago

Toronto, Canada Enbridge Contingent Talent Community Full time

1 Year Contract
- Pay Rate: $80.00 - $90.35/hr
- Onsite: Toronto, Ontario

At Enbridge, our goal is to be the first-choice energy delivery company in North America and beyond—for customers, communities, investors, regulators and policymakers, and employees.

To meet that goal, Enbridge is partnering with Raise—a leading recruitment firm that specializes in IT, Technical, and Engineering staffing.

Together, Raise and Enbridge are building teams that are rising to meet the growing energy needs of North America. If you’re looking for a challenging role that will make the most of your skills while allowing you to make an impact, this is it.

**High-Level Description**:
Responsible for executing Change, Communication and Business Readiness activities supporting assigned workstream. Functional Change Specialist will play a key role in identifying key change impacts in assigned workstream and cross-functionally that will aid in end user adoption through change and communication plans developed by the Unify* program and business change teams.
- Unify is an Enbridge enterprise-wide, transformational program that is implementing standardized processes, ways of working and data, supported b

**Responsibilities**:
**Specific Accountabilities**:

- Coordinate the identification of change impacts and stakeholder knowledge across the assigned workstream (Finance, SCM or Operations) working with the project team and stakeholders.
- Work with OCM counterparts to assess and classify workstream specific change impacts (people, process, technology) related to the Unify project.
- Identify key stakeholders and define their goals and expectations, including their levels of commitment and ability to influence the change process.
- Provide workstream specific input to design and deliver stakeholder communications, engagements and performance support materials.
- Manage and execute on assigned communication or engagement campaigns.
- Partner with Change Agents to identify people risks based on identified impacts and propose mitigation actions.
- Work closely with Role Mapping Advisors and business contacts to conduct role mapping activities for end user groups.
- Conduct business readiness assessments to determine the readiness for deployment, including adoption tracking and measurement.
- Develop content for change networks, leadership teams, Subject Matter Experts (SMEs) and other groups in communicating key messages to stakeholders.
- Serve as a main contact for SMEs providing support in stabilization and warranty periods. Triage questions during the intake process and manage responses to end users.
- Conduct knowledge transfer and transition activities in operational areas to support sustainment approach.

**Scope/Dimensions**:

- As a specialist, the organization relies on the positions expertise that may result in the expenditure of significant resources or changing standard practices.
- Supports Project team/Change Lead for transformational enterprise wide initiative - with focus on specific workstream impacts.

**Contacts (Working Relationships)**:

- Project Leaders
- Workstream and Operational Leaders and Stakeholders
- Project Team Members, Business Unit Subject Matter Experts, Business Unit Change Teams
- OCM Project Colleagues
- External Consulting Partners

**Knowledge, Skills & Abilities**:
**Required**:

- Related university degree and/or professional designation (i.e. Business, Organizational Behaviour, Psychology, Communications, or Education)
- Minimum 7 years of progressively responsible and related experience
- Enbridge knowledge - Understands function processes, issues and challenges
- Experienced in managing stakeholders and executing change management activities
- Must be a team player and able to work collaboratively with OCM counterparts, and other Functional Change Management Specialists and Business Unit Change Teams
- Prior experience on change initiatives, preferably systems and process changes
- Ability to quickly learn functional processes, issues and challenges
- Problem-solving skills - ability to think creatively and resolve problems
- Teamwork and leadership -responsible for coordinating the OCM needs of the functional area assigned. Must be able to lead meetings to collect stakeholder and change information and then synthesize in support of the change plans and execution
- Communication and presentation skills -will need strong communication skills to convey complex ideas in an easy-to-understand fashion. Strong computer skills, including intermediate to advanced Microsoft Office proficiency

**Preferred**:

- Knowledge in either Finance, Supply Chain Management or Operations
- Knowledge of Oracle Cloud or Maximo a plus
- PROSCI, PMP, or Adult Educations certifications strongly preferred
- Experience on other large transformation projects considered an asset

**Working Conditions**:

- Normal office working conditions
- Stress levels can be above normal as the work is highly visible and d

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