Team Lead Vi5, Prov Newborn Screening

6 months ago

Vancouver, Canada PHSA Full time

**Team Lead VI5, Prov Newborn Screening - BC Children's & Women's Hospital**

Provincial Laboratory Medicine Services

Vancouver, BC

**What you’ll do**
- Support and coordinate the workflow process and staffing activities for the designated area including reviewing workload assignments, adjusting schedules to utilize staff effectively within the allocated budget, establishing daily priorities including allocating Technical Coordinators to support other facilities, participate in providing guidance/advice, and assist with troubleshooting work related issues in consultation with the Site Supervisor and/or Technical Coordinator. Supervise the daily operations of the designated area, by planning and implementing approved programs and systems in support of client needs. Assist with implementing and communicating planned changes to staff and informs the Site Supervisor of any feedback as required. Work with the Technical Coordinators to resolve problems and remove barriers in designated area and in collaboration with the site based leadership team.
- Assist in supervising designated staff to ensure appropriate service delivery. Duties include planning work and vacation schedules, providing scheduling guidelines to the scheduling office and ensuring schedules are posted, approving vacation, special leave per collective agreement requirements and reviewing requests for education leave. Evaluate performance levels and provides input into performance management of designated staff, and participate in the recruitment and selection process. Schedule and ensure orientation plan is in place for new staff, and monitor and sign off on completion. Monitor and report on budget variances relating to issues such as overtime, sick time, attendance management, and implementation impact activities.
- Participate in monitoring Quality Control and other quality indicators and makes corrections as appropriate. Support the Technical Coordinators with any technical quality issues and participates in the investigation of critical incidents as required. Ensure that the Site Supervisor and Operations Managers are kept informed of all quality and safety issues. Implement DAP standards and recommendations and ensures staff compliance. Participate in the review of incidents reports as per the Occurrence Management Process and investigates complaints from health care providers and patients. Assist in monitoring and auditing designated area compliance to safety standards.
- Inform the Site Supervisor and/or Technical Practice Lead of the equipment needs for the designated area and provide data such as test volumes and maintenance documents as required. Determine implementation timelines and assign staff to the evaluation and implementation of new equipment. Coordinate the scheduling of training to staff in new equipment, techniques, and procedures as appropriate. Inform Site Supervisor and staff of significant instrument failures as required.
- Participate in the coordination of downtime procedures and ensures downtime protocol and process is available and familiar to all staff. Coordinate staff access to various computer systems and that appropriate orientation is provided. Participate in the validation of new and/or upgraded software and informs LIS of computer failures.

**What you bring**

**Qualifications**:

- Certified by the Canadian Society for Medical Laboratory Science. Bachelor of Science degree or an Advanced Registered certificate or completion of a supervisory/management program plus a minimum of three (3) years’ recent, related experience including one (1) years’ experience in a supervisory capacity, or an equivalent combination of education, training and experience.
- A valid BC driver’s license and access to a personal vehicle for business related purposes.

You will also have
- Comprehensive knowledge and recent related experience in laboratory discipline
- Comprehensive knowledge of the standards of practice and guidelines for Medical Laboratory Technologists established by the CSMLS and/or other relevant national professional associations
- Comprehensive knowledge of method development and evaluation and research processes.
- Comprehensive knowledge of organization policies, procedures, and standards of care, including practice of safe work procedures with discipline equipment
- Knowledge of administrative structure and function of laboratories of varying sizes
- Demonstrated ability to function as a team member, leader, teacher, motivator, and facilitator and to coach and deal with others effectively and in a supportive manner
- Demonstrated ability to communicate effectively, both verbally and in writing, with co-workers, medical personnel and other health care staff, both one-to-one and in groups.
- Demonstrated ability to deal with and/or guide others in resolution of conflict issues
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (201

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